Alamo at Athens Airport

Pros: Excellent staff, good service, quick, sorted problems with no quibbles (upgraded due to issue with main car)

Cons: nothing

Pros: nice size car

Cons: too long checking in their credit Card reader was not connecting

Cons: Had some difficulty in finding the rental agents from the airport terminal. It would be good to provide a map or use 'What 3 Words' or similar.

Pros: Fair and honest pick up and dropp off car inspection

Cons: It is difficult to find the Alamo drop off point at the Athens Ariport because there is no signage !

Pros: Several assistants on the field when collecting car. That helped collecting it fast.

Cons: - Skoda Octavia without parking sensors and without cruise control is not acceptable in 2023 - Car had many many scratches here and there. Nothing major but still. - booked an Skoda Octavia since I needed a big trunk. Was told at the Citroen C4 has bigger trunk + it’s diesel. Switched to Citroen C4. At the parking was told the C4 had tyres issues. Had to switch back to Octavia. Was told at the parking Octavia has bigger trunk. Nothing major but not best customer service:)

Pros: Correct information already logged in system.

Pros: They went out of their way to accommodate us - even when our ferry was quite late arriving

Pros: Very helpful and polite Staff. Very good condition of the car.

Pros: Very good service from Alamo. The checking

Pros: There was no full fuel

Pros: I got an almost new car

Cons: the pick up/drop off location was quite far compared to other companies

Pros: The staff members were perfect. Very good at their jobs and very informed about their work. Kind and helpful always.

Cons: The price of the car and the quality of the car was very bad. In previous years I could rent a VW Golf with the same price!

Pros: professional

Pros: Rental agents service

Cons: Apple Carplay didnt work properly

Cons: nagyon nehéz volt megtalálni a parkolót, változtatni szerettünk volna, nehézkesen ment.

Pros: Good overall stress free service!

Cons: The bluetoth didnt work this is very bad and there was no ability for media. This was very very bad.

Pros: Quick/easy and efficient

Cons: the car had a few minor problems, like the petrol flap wouldn't open had to mess with it for 10 minutes. And the windscreen wiper nozzles were blocked - had to get pin from hotel to unblock.

Pros: Good car . Got what I ordered. Quick drop off.

Cons: Long wait at the desk . They could have another representative at the counter.

Cons: they lied to me gave me an opel instead of Bmw

Pros: All of the above

Cons: Old car 90000km though told 1/4 fule I got car with empty light on

Pros: Nice and gentle staff

Pros: We received a detailed explanation with patience and kindness.

Cons: It took us more than an hour to get service at the counter as the agent is servicing several companies and there was a queue of several people waiting in line.

Pros: ease and speed of picking up the car, reps were v helpful and friendly

Cons: the car required re-balancing as the steering was juddery at high speed

Pros: The agents were very polite and helpful. The prise was quite good and the service quite quick.

Cons: The key remote didn't work. The front windshield wipers only partialy cleaned the rain water affecting visibility. The back wouldn't clean at all. Worn rear tyres. The suspension (probably) caused strange car behaviour on turns of bumpy roads (that are often seen in Greece). The squeaks and crackling from the interior and especially from the exhaust when tuned to certain frequencies were very intens, like driving an old dray. Cargo cover broken and the volume button was not working.

Pros: Very efficient and polite staff.

Cons: I have no negatives about them and for sure I will use them again.

Cons: It was a great experience! A nice clean car, Efficient Personnel with everyone being friendly!

Cons: The agent at pick up was not friendly, with some temper... Needs fixing

Pros: Very professional team, very welcoming and supportive at pick up time and hand back time.

Cons: Just one little think I got an email the day I had to hand back and it got the time wrong ( one hour different between the email and the contract) . I still got it there on time but it was an unnecessary email.

Pros: Excellent Service. Thanks

Pros: Prompt and gracious service.

Pros: Quick pick up and drop off

Pros: Έχω νοικιάσει πολλές φορές από αυτη την εταιρία και είμαι απόλυτα ικανοποιημένος Το προσωπικό πολύ φιλικό και συνεργάσιμο Κάθε φορά που επιλέγω να νοικιάσω αυτοκίνητο τους εξήγησα τι θέλω να κάνω με το αυτοκίνητο και που θέλω να πάω και μου έδωσαν την καλύτερη επιλογή. Επίσης είναι πάραπολύ επιοικέις με τις μικρές γρατσουνιές. Η παραλαβή και η παράδοση είναι γρήγορη και ουσιαστική ( δεν νιώθεις οτι περνάς από ανάκριση ) όπως γίνεται σε όλες τις άλλες επώνυμες εταιρίας.

Pros: Very helpful desk, not as much waiting time as a few years ago, plus I got a very nice upgrade, thank you.

Cons: This is the third time that a BMW car from Alamo/Enterprise brings tyre pressure error every second day. Weird and quite inconvenient but not a huge issue. The tires were on their very last days and possibly past them.

Pros: Fast , efficient and friendly

Cons: Car condition: Usb didn't work, window fidnt fully closed

Pros: Rapidité à la prise de la voiture et à la remise Voiture neuve

Cons: Rien

Pros: It seemed such a good deal when I booked my vehicle....

Cons: See all my previous remarks, this was a real bad experience, car and service were very much below standards....

Pros: Convenient and fast service

Cons: Very old model and pretty cheap and inconvenient car.

Pros: Flexibility with return and pick up times

Cons: Booster seat for child over 4 years was not available on second pick up.

Pros: Fast, helpful, kind. When I have found a not registered dent on the car, they immediately put it on the contract when talking to them on the phone.

Pros: Good staff and quality cars...car had one or two little marks and a dent ...

Cons: Car should be full of fuel (full to full)and the hirer should not have to guess to put in the same on return... I was also misled to believe I had the top insurance but when I got to a lamp I was told it was only medium so had to pay quite a lot more money to top that up....Not Alamos fault but yours...

Pros: The.van was very nice, clean and spacious.

Cons: Van was not ready in the time indicated at the contract desk of 20 minutes, staff at pick-up point ignored this customer after stating it would be an additional 30 minutes and again when it took over an hour more. Too many excuses why the van was not ready in time.

Pros: Initial service was professional.

Cons: Alamo tried the tried and tested 'let's rip of the tourist trick' so common in the southern European countries. During drop-off the inspection representative, without hesitation, went to insert the key into the drivers door only to say that it doesn't turn so it must be a new damage (no signs on the lock). The car ofcourse is pilot opened so majority of the customers would never think to check it before hand. I will never rent with alamo again.