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Autounion at Athens Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Everything was fine.
Cons: Parking sensors were missing.
Pros: Nothing at all
Cons: Upon arrival, I was informed that I can only rent a car if I had a credit card when all the major companies accept debit cards. Furthermore, I was told that the security deposit was EUR 1.300 when again the major companies like Hertz, Sixt, Avis etc requested between EUR 300 to 400. So I was never given the car and I would like the money that I paid to dicovery cars to be refunded to my account.
Pros: These guys are crooks. They gave us an old car that was falling apart - literally. The handle to the side door broke apart with normal use, and they blamed us and charged us for it. Absolute crooks.
Cons: What was there to like? They’re scam artists.
Pros: Efficiency of pick up and drop off. Quality of the car was very good
Pros: Very efficient, friendly and pragmatic.
Cons: Nothing, they were great.
Pros: Nice staff. Quick and painless
Pros: Their Promptness
Pros: I liked the fast service, also deposit has been returned within 44 hours
Cons: All was good
Pros: The guys on ground friendly and helpful
Cons: Service ok but had to wait 15 mins as blocked by another customer
Pros: All went reasonably well.
Cons: I did not find the courtesy pick up from the airport for a while.
Pros: Cheaper than alternatives (although still expensive) and efficient service. The car was quite old, but in perfect running order and exactly the car we booked
Pros: Friendly and efficient
Pros: Excellent service and responsiveness
Pros: The autounion experience was incredible. The staff was professional and made sure that we were taken care of.
Cons: The only thing I didn’t like about the experience is that we had to extend our rental for seven days but couldn’t because the price for one week was just as much as the price for the entire month. We had to drive to 4 hours to Athens to return the car and then find another car rental for the remaining seven days.
Cons: le laxisme du personnel par rapport a un voyant d'alerte sur le tableau de bord, les deux hommes ont d'entré dis que ce n'était pas grave de rouler avec ce voyant ( point d'exclamation jaune en haut a gauche du tableau de bord )
Pros: Very kind
Pros: Quick and easy check in and out
Cons: My wife is disabled and the step to the minibus was very high. I asked the driver if he had a step and he just said “no” and stood impatiently looking at us as she struggled to get on. We were at the office so he could have found something or asked for help. Some nice other passengers helped us. They should go buy a step from IKEA, it’s only round the corner.
Pros: the check-in/check-out processes were flawless
Cons: Had de goedkoopste auto gehuurd, maar kreeg een upgrade. Auto stond vlak naast het kantoor gebouw geparkeerd waardoor de onderzijde van de zijkant van de auto niet zichtbaar was tenzij je op je knieën ging zitten. Daar zat dus al schade die ik niet heb geconstateerd. De gehele weg heb ik snelweg gereden en bij aankomst wees de persoon gelijk op de schade, die ik zelf niet eens heb gezien . hierop begon een discussie waarbij je uiteraard aan het kortste eind trekt. Pure oplichters.
Pros: The staff were friendly and informative when I picked up vehicle.
Cons: Upon dropping off vehicle I gave GPS to the attendant that also did final inspection and brought us to airport. He was super nice guy and confirmed walk around inspection for no additional damages etc. The Rep that was inside didn’t see the attendant that placed the GPS in a cabinet drawer. The inside rep came out and asked our attendant driver if he placed GPS away. He confirmed yes verbally. Perhaps there can be an initial box so that way there is confirmation of drop off?!
Cons: They gave me the car less than half empty and unwashed
Pros: I am indeed satisfied overall with your service!
Pros: The rental agents are super friendly and professional
Cons: Needing to find a gas station just after pick up! Couldn't find the transfer at the airport, except later by chance
Pros: They were all very cordial and helpful
Pros: There is personell that they dont know their job but they are still hiring them This is what i like
Cons: Total disaster as a company
Pros: Very flexible and always ready to help.
Pros: Τίμιοι φθηνοί εξυπηρετικοί... Άψογοι!!
Cons: Nothing to complane about, everything was good, from the moment i made the booking until we gave back the car
Pros: Staff friendly, process quick
Cons: Car with many scratches and high mileage
Pros: Kind agents, fast service, excellent help-line.
Cons: I would prefer to be offered more information about the car itself: gearbox description, if it has an alarm or not and the trunc condition wasn't at its best. One other thing is the proximity to the airport.
Pros: Going back to the airport.
Cons: I've already described above.
Pros: Kind and helpful staff, that also gave us a lot of good tips on what to see and visit. Also the car was spotless.
Pros: The staff were very kind, professional and speedy. When I asked for a larger car, they quickly found a fairly priced solution.
Cons: There is nothing not to like, great people.
Cons: petite attente a l'aéroport.
Pros: Friendly staff. Adequate damage report and handling.
Cons: Had to search a little bit for the representative. Shuttle to airport got stuck in traffic jam. So make sure you arrive on time before flight check-in
Pros: new vehicle
Cons: friendly staff
Cons: lied about having a meet and greet service
Cons: The insurance price was too expensive
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Maestro, Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is allowed on the previous request and for an additional charge of 74.40 EUR per rental.
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge. Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off