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Dirent a car Greece at Athens Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Used DIRENT before with no issues. This time the problem stemmed from the fact that my contract was handled by a subcontractor.
Cons: DIRENT staff is courteous & efficient. Their subcontract, ARES, wasn't. Giving their business to others without proper monitoring ain't good.
Pros: Our representative whose name I cannot remember, was the same person for collecting the car at Athens International airport and dropping off in Athens city centre offices was most helpful on all occasions, his regular communication updates made the hiring experience a pleasure
Cons: We understand respecting our motor cars must be a British thing, where our car had been marked on nearly every panel. Although not a problem, we were worried that when returning the car we could have been accused for damage in an area we may have missed during our collection. Fortunately returning the car all was well and thank you for your honesty as some hire companies have received bad press for such incidents
Pros: The customer service was great, but the car was not exactly what we were hoping to have (were looking for a toyota or nissan and got a fiat - the gas consumption was definitely a concern). Took as 90' to finally get to get our car, since we had prepaid for a GPS but it took forever to get one that actually worked. Hard for someone who is traveling for almost 26 hours with an infant. Again, customer service was great and very helpful and friendly, but I would hesitate to use Dirent A Car again.
Cons: The customer service was great, but the car was not exactly what we were hoping to have (were looking for a toyota or nissan and got a fiat - the gas consumption was definitely a concern). Took as 90' to finally get to get our car, since we had prepaid for a GPS but it took forever to get one that actually worked. Hard for someone who is traveling for almost 26 hours with an infant. Again, customer service was great and very helpful and friendly, but I would hesitate to use Dirent A Car again.
Pros: Clear directions efficient processing
Cons: Nothing really
Pros: The representative was trying to be fair, but it appeared to us that it was a charge that would inevitable and the way the company makes extra money.
Cons: the charge for a minor amount of crud on the under carriage.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Iceland, Liechtenstein, Norway, Switzerland, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
American Express is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.
Pick-up & Drop-off
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