AddCar at Athens Airport

Pros: The staff are trying their best but it was very chaotic. Car was clean and we appreciated the air conditioning.

Cons: It seems very chaotic and things hadn't lined up with our booking. Very dented car (small dents but all over) which we were questioned on some dents on our return but had luckily taken photos on pick up.

Pros: Not a lot.

Cons: Very difficult to find, knackered, under-maintained car, and unwillingness to negotiate on the ‘downgrade’, and the car was terrible

Pros: Very very good stuff

Pros: The car was good.

Cons: Had to ring for the shuttle - no instructions had been emailed. I had chosen addcar because of full to full fuel policy which wasnt correct. I had added a gps but turns out they gave me a tomtom which was totally useless. Return of car was a drama. I had asked agent on pickup to type drop off address into tomtom. That address turned out to be wrong. Addcar solved it at the end - reluctantly - but it was very stressful as i had a plane to catch. Lets see if i ll get the refund for tomtom.

Pros: They took me back to the airport quickly

Cons: I have rented from AddCar in the past and have never had a problem. This time, I was surprise to be informed that I HAD to pay an additional 21€ for road side assistance that I did not want or need.

Pros: the staff were friendly and on time

Cons: the car was a little old and scratched but still in relatively good condition

Pros: Inexpensive service, kind staff.

Cons: I prefer to have a full tank at the beginning of rental.

Pros: N/A

Cons: already answered above

Pros: Friendly and efficient

Cons: Nothing , no problem

Pros: Very polite and efficient personnal Great rate and car in very good conditions Pickup and drop off very easy

Pros: Professional and efficient

Cons: N/A

Pros: great people great price great service. really good customer experience.

Cons: The only thing is that they have no desk in airport so we figured that we should call them in the airpot. Our family that took a car from another company in airport left after us so it really wasnt a disadvantage what so ever.

Pros: The team was incredibly responsive. My husband became ill during the trip. We could no longer use the car so they sent someone to collect it, and refused to charge us. Wonderful people.

Cons: The car was wick and old fashioned and.we came back to switch it and preferred a lower grade category

Pros: After the drop of the car, the representative of addcar drove us to the metro station after the airport so we can take a chiper metro to the city.

Pros: They Pick up from airport and take you to their office in about 10 minutes

Cons: Very bad company they find one scratch and they wan to charge €150 I was with full insurance I make a lot of pictures with scratch because the car was full of them car with 70000km and one o didn't see it to make picture and also the small lights of can doesn't work and they give us the car you have to carefully company like that I don't recommend

Pros: Friendly. Strong English speaking skills. Efficient and professional.

Cons: Long waiting for the shuttle to pick up the car and 10-15 drive. Ordered Nissan quashqai, received Citroen c3 air cross. To me it doesn't seem the same category at all. Big size difference.

Pros: The young lady from AddCar was great when she arrived. The experience with DiscoverCars.com was a complete disaster

Pros: The rental process was quick. The car was mechanically reliable.

Cons: The inconvenience of obtaining the car through AddCar, the deposit of 800 Euro that was requested of us during the renting of the car in case of damages and the way the agent of AddCar tried to collect this deposit from us by falsely accusing us of a dent in the car we did not make. The car tiers were lacking air, the wipes were worn out and ineffective, the car came with only 6/8 gas which is a problem to try to fill back to.

Pros: An agent picked us up from the terminal at the airport with Addcar shuttle

Cons: I ordered a Fiat 500 car, according to the photo in the reservation, it turns out that Addcar does not have such a car I received a Fiat Panda smaller car than I ordered

Pros: Off site with pick up by representative - no lines at counter

Cons: Drop off representative voicing political views not necessarily what you want to hear during drop off

Pros: The personnel was very nice and efficient

Cons: The car was the most basic model I've ever driven (no central locking/opening, manual windows)

Pros: They did a fantastic job car was ideal for what we needed. Staff were helpful. 100% recommendation.

Cons: Nothing everything was perfect.

Pros: easy rental process, good and clean car, fast pickup from airport

Cons: Please be warned-AddCar is NOT in the terminal in Athens as it says on the DiscoverCars website. Even after several phone calls it was not clear if they were in the terminal or not-and only discovered the truth when we arrived. They then insisted if we wanted to drop the car earlier we had to pay 35 euro in cash to some random guy. The car they gave us was smaller than what I reserved -the car could barely get up hills and had broken tail lights.

Pros: No additional fees, good value, pleasant and honest employees

Cons: I did not trust the car the entire 2 weeks - the clutch was about completely worn out, tire pressures were low (I remedied this at a gas station), and the car had Major difficulty getting up long hills where the speed limit was greater than 90 kph. The overall cost was incredibly cheap, but you get what you pay for.

Cons: The car needed a tail light and the windshield wipers needed replacing. It also had a mechanical noise that was not right but, it ran great.

Cons: very old car, no attention for the duration of the rental,

Pros: People had a friendly approach.

Cons: The car was old with many scratches and faded plastic parts. The key provided didn't have central lock button. Worst of all, I got charged for a scratch that you could barely notice and that I definitely didn't do it.

Pros: They took good care of you and also helped you with advice for your trip.

Cons: Nothing

Pros: Generally quick service, clean, easy to work with. Really good value.

Cons: There was nobody waiting at the airport when I arrived. I had to call for a pickup and wait 15 minutes. I received the car with the tank 5/8 full and had to return with the same level which was difficult to get right.

Pros: the servis

Cons: the was not the one we orderd

Pros: great car and friendly service

Cons: wasn't at the pickup location on time

Pros: All of the above

Cons: Slight delay picking up but it was a busy time of day for the representative.

Cons: I paid but , due to a delay of my flight , the office closed and They did not wait for me. But they charged the Rent and discovercars did not protect me from this.

Pros: AddCar staff has been wonderful throughout the process from pickup to drop off.

Pros: When we got to the counter everything went quickly without any problems

Cons: They don't have a counter and it's a bit complicated to get in touch

Pros: Simple checkout

Cons: Shuttle service was very late

Pros: We had a breakdown in one of the vehicles, but we received a quick and efficient solution.

Cons: Got a different car from what we put down - received a car slightly smaller so we over paid . Once we went to drop off the car the lady wasn’t at the desk called and she said she was at the laundromat

Pros: The two gentlemen that dealt with the pick up/drop off were very kind, professional and efficient. Flawless service.

Pros: Great service, prices and car

Pros: Really nice people, good car, easy to deal with, quick admin, would absolutely use again.

Cons: Nothing.

Pros: They where very friendly guys got me the cheapest quote for the vehicle. Lovely doing business with you, I will be back one day to use your services again

Cons: i wrote to you with pictures the worst is that it maybe that the car was not inssured!!!

Pros: Discover card advertise that the car rental in terminal, but it was not true.

Pros: The staff and the car condition

Cons: It's far from the Airport.

Pros: No long queues. Efficient process. In and out in under 15 minutes.

Cons: Parking lot a little out of the way. But free shuttle service is available

Pros: The gentleman who processed our service was great. Far from airport but personalized Pick up airport and friendliness made it not a big deal for us.. The car quality was low but overall no issues given the very low cost. Check -in and out processing was quick.

Cons: I would have upgraded to a better car but the service company was great- hassle free - no issues.

Pros: It was very efficient very friendly staff and helpful

Pros: quick pick up

Cons: location and waiting at the airport for the rep. Only Athens center city map available.

Pros: Friendly and efficient staff. Speak english. They answered to the phone when I called them for "delayed pickup". They call me back when driver arrived at airport for pickup. Driver was definitively a nice guy

Cons: n/a

Pros: Good value: low price for a decent rental in overall good condition. Friendly and efficient rental staff.

Cons: Rental was advertised as full-to-full but ended up same-to-same with 2/8 fuel on rental. Rental car was a little outdated, not in the best conditions (but clean). Rental location is a little far away from airport, although shuttle is fairly efficient.

Pros: Great service and price.

Cons: When we picked up the vehicle the gas was almost empty. It was frustrating we had to fill up our own tank. I’m not sure what’s common in Greece, but car rentals should always start on a full tank. Everything else was great!

Pros: Polite and friendly stuff

Cons: cannot connect my phone to the car

Pros: Very polite staff

Cons: The car was old

Pros: Fast, efficient, friendly, affordable

Cons: Was not clear enough how to find the shuttle and how we would recognize it.

Pros: Nice guys, glad to help, generally everything was ok.

Cons: Didn’t show up at the pick-up point on time, I had to call them. The car wasn’t the same as listed

Pros: Affordable and friendly

Cons: Difficulty arriving at Athens airport without local sim made it hard to connect and arrange pickup

Pros: Nice and clean car in good condition

Cons: Hidden charges and no refund on the excess fuel in the car when it was returned

Pros: Nothing

Cons: Everything

Cons: 11 days after returning the car (without any damages), the money for the deductible is still blocked!

Pros: nothing was good and I do not make comments like this normally I

Cons: Where do I start? involved/unclear policies/different per each booking unlike any other car rentals experience I have ever known It is clear that the companies you use are making money off finding issues, so they can collect insurance $ from you. This takes time, energy and poo rservice to the customer I have never had to clean & vacuum the care before returning it or lose full $700 deposit-that is inappropriate. 2nd rental was international drivers License only- no email, no communication.

Pros: Compared to other companies the rental price was much better value.

Cons: We arranged to collect the car from their office not the airport and this was hard to find as the address was not where GoogleMaps shows.

Cons: I booked a car with full tank but I found the car only with a quarter tank

Pros: I have no problem with investing my time in the survey. The thing is that I do not understand English so well. Now it's a translation from Translate. When you send a message to the customer where to wait. . So the post didn't help and it's a shame

Cons: The car rental experience was one of the worst I have come across. Upon arrival we received a vehicle different from the order and small in a way that did not allow us to load our luggage. The representative at the office acted rudely and refused to help us (and directly said that for her we could walk without taking the vehicle), so at the end of the day we drove 4 people with luggage inside the vehicle. The return of the vehicle was also unpleasant when the representative complained why we did