Avance at Athens Airport

Pros: Service was quick and accurate.

Cons: I dont like the same to same fuel service because its hard to estimate it right and i always end up bringing it more full than i got

Pros: Beter cleaning of windows inside and console

Cons: De window wipers were not good

Pros: Easy to find the representative, very helpful staff during check-out and check-in. The car was in a parking within minutes from arrivals at Athens Airport. Will definitely rent from them again.

Pros: Very good car, great price, immediate service no waiting at all...

Cons: Car was not clean, many scratches, overall looking old... Fuel policy was Same to Same in contrary to what was agreed Full to Full.

Pros: Thanks for all

Cons: Nothing

Pros: Decent car for a decent price.

Cons: Windscreen wipers should have been replaced, same goes for the water spraying thingies (left one was clogged). Furthermore, it's been more than 10 years since I rented a car without rear parking assistance sensors, but not a huge issue.

Pros: Quick service, both at drop off and pick up. They were honest with the condition of the car and didn't try and find "issues" with it on return. They didn't try and push CDW cover on me and accepted that I was prepared to risk the excess.

Cons: Not a lot! my only comment is that the car wasn't full on collection, and it had some marks / dents on it.

Pros: Easy pick up and drop off

Pros: lovely staff, super friendly and made us feel very welcome

Cons: Nothing, they were great

Pros: A 10, all good, fine car, quick response, friendly staff.

Cons: Window-water cleaner was empty, after discovery while riding we had to fill ourself on the first day.

Pros: The car matched specifications exactly The service both ends was efficient and friendly

Pros: Good car overall

Cons: Brakes and gas pedals were too sensitive

Pros: They were knowledgeable and easy to deal with

Cons: Nothing

Pros: Easy to find agent at the airport.

Cons: It was hard to locate the area where the car needed to be picked up. Very low end car with no cruise control.

Cons: Car was low on fuel at pick up. Would have preferred a full tank.

Pros: Everything was perfect. Great customer service. Smooth transaction in all phases.

Cons: Zero

Pros: Quick and efficient.

Pros: Friendly and fair, good technology for recording car condition. Lack of age limits and fair pricing for older drivers.

Cons: Hours at Athens Airport are a bit limited...opening at 7:30 am is a bit late...

Pros: Very good customer service, car clean and in good conditions

Cons: gas was not full ....5/8 tank ( they knew it and it was written that i will return at same condition )

Pros: Friendly, quick

Pros: Friendly, efficient. Didn’t try to sell extra unnecessary insurances. Didn’t even put a hold on my credit card as I had the Discover Car insurance

Pros: Car condition.

Cons: We were not given the car we booked and paid for. The car pickup location was impossible to find with no signage.

Pros: The car was new and upgraded from what we have ordered, that was perfect.

Cons: The only issue was about the car insurance because when I added the ''full coverage'' on my booking, I was surprised that the actual rental agent has their own insurance and terms which I wasn't aware of. In the end, that ''full coverage'' was only a ''basic coverage'' at Avance. I would like you to make it more clear for future costumers.

Pros: This might have been the EASIEST rental transaction we've ever experienced. 100% would recommend Avance!

Pros: Very professional

Cons: It was difficult to find how to get to drop off need better directions etc

Pros: Helpful accommodating flight change

Cons: Car fuel warning light was on when we picked it up at 4 am

Pros: Overall condition of the car was horrible. You would think spending 1000.00 on a rental car the vynyl by the shifter wouldn't be peeling, the engine wouldnt shut off on you and the brake light would work. Also the outsode condition was all digned up should have been fixed before put into service.

Cons: Return was easy however pick up took forver the man at the counter was quick but when you go to actually pick up the vehicle we waited in line and other people kept getting helped before us. Not an issue but it got to the point that i asked the representative can we be helped and he said sure. Then proceeded to help everyone else waiting that got there after us and came to us last. We were litterally the last people standing there after aproximatky 30 people came after us.

Pros: The staff were great, friendly and explained everything about the rental. Im sorry i forgot the name of the Greek woman who handed over the car to me, but she went out of her way to help me.

Pros: Friendly efficient

Pros: Available and efficient. Desk in airport arrival area.

Cons: Car condition - lot of damages at pickup. Huge documentation task to specify all damages before responsibility take-over.

Pros: Convenient in terminal and competitively priced.

Pros: The car was in good condition, friendly personnel.

Cons: I couldnt get a written confirmation that I a) returned the car and b) with no damage.

Pros: They were really prompt and efficient in checking the car out and in.

Pros: Their staff were good

Pros: Very efficient and friendly staff

Cons: Was promised current model Audi A3 however was given an 2019 model with lots of dents

Pros: אדיבות ומקציעיות

Pros: The staff was quick.

Cons: The check engine lighted when we picked up the car and alsonduring the car renting.

Pros: Excellent service

Cons: The cars should always be rented out at full petrol levels, so it makes it easier to shop off with same petrol. Having the petrol at 2/8 or 4/8 full makes it really hard to return the same amount.

Pros: Polite an good

Cons: Used them 5 times now and always good experience so nothing.

Cons: Fuel tank was 3/8 full. I prefer get a full tank and return a full tank.

Pros: great service at the airport

Cons: the car park was tricky to find and the computers crashed picking up the car so that took ages

Pros: everything was exactly as agreed And it was the cheapest price

Pros: Everything perfect: time, service

Pros: They were most kind

Pros: Excellent service!