ABBYCAR at Athens Airport

Cons: Scammers, trying to get you to buy their insurance for 280 eur by not accepting Revolut credit card. When returning the car, regular dust and dirt was accused as scratches - had to literally wipe the dust with my finger to show them that the car has not been damaged. And when i was driving the car , oil service lamp came on, and the guy from the agency, told me that they have to fix the engine. When i told them that i work with cars, and he is talking nonsense, then he changed the topic.

Pros: Good service and easy to get the car

Cons: The car could have been better - one of the tail lights was broken

Pros: Super late pick up , unkind agent, charged an extra 35€ for late pick up

Pros: Excellent service! Will rent again!

Pros: It was economical , the representative was willing to answer my questions when I first arrived and was pleasant.

Cons: After noticing issues with the car the response I got was dismissive and I was told I am getting too nervous over small stuff. The car was not clean, one of the headlights was not working and the indicator for the tires pressure was ON since the time I drove away from the car rental.

Cons: The car wasn’t clean on the outside.

Cons: I didn’t like how they charged me 450euro for a holding deposit. Other companies hold my credit card but they do not hold. I was charged international fee as well and I cannot claim back. Very disappointing

Pros: They are clear about conditions

Cons: Difficult to find the charter. Difficult to talk by phone

Pros: The shuttle is good.

Cons: - cars equivalents are not equivalent at all, I’ve never seen this after tens of rentals - clerks are extremely slow to do their job - you will need to fill the same document several times - the people at the desk are extremely unpleasant

Cons: Unfriendly and inconvient service

Pros: liked everything

Cons: took about 45 mins to be picked up from airport but they made it up when they dropped us off as soon as we were done with returning the car

Pros: Drop off speed and shuttle was fast

Cons: Poor condition of the car, tires were dangerous.

Pros: The stuff was helpful

Cons: They recorded the fuel level incorrectly, and if I hadn’t taken a screenshot, they would have charged me. Also, I was delayed at the airport and arrived to pick up the car a few hours later. They gave my car to someone else (claiming it’s their policy), and now I have to return tomorrow to collect the car I originally booked. As a result, I had to spend the night in Athens instead of continuing to my planned destination.

Pros: Nothing very not helpful

Cons: Not polite not helpful

Pros: Despite reading many bad reviews we had no issue with them.

Cons: Still, they chatge 10euro for road assistance or 30 for full coverage per day. Seems like a lot but maybe it is market prices.

Cons: unhelpfull, rude staff

Pros: The price and the care were fine. The dealing with clients when i returned the car was totally unexeptable with also another SPanish family experiencing similar matters projecting an image not suitable to promoting tourism friendliness in Greece!!

Cons: when i dropped off the car there was a very small scratch at the bumper that was put down as "damage" and charged 282.26 euros plus 67,74 vat total f 350,00 Photos were NOT taken before I just signed a piece of paper that said all was ok with car. I did not hit or bump the car. The lady told me someone could have hit me while parking and me not being aware of the matter... The price for the scratch is absolutely unaxeptable and i had to call the Police which came and the incident was reported.

Cons: Tried to force us to buy additional insurance saying it was a mandatory legal requirement to pay €70 for roadside assistance before taking the car.

Cons: They forced me to buy an additional coverage, although I already had one. They wanted me to pay 100€ because the credit card is also a debit card, with no reason. I have been using this card for years and no rental car had anything to say about

Pros: Amazing staff , helpful and quick .

Cons: Everything was perfect thank you !

Pros: quite nothing

Cons: We did not take any scratch but they made us pay for a scratch UNDER tha car. The car was not the one we booked, same category but cheaper. The office is far from the airport

Pros: The only good thing was the driver who picked us up from the airport. He was a South African man who was very nice and friendly.

Cons: We were accused of damage on the car we didn’t do and if we hadn’t of taken our own video of the car we would of been screwed over (felt like a scam) and the driver taking us back to the airport was driving very unsafe and was rude.

Cons: Return driver had a shuttle breakdown on 4.8 evening and then all started to became bad. We got dropped 45mn after arriving at the counter but we where the bad ones...

Pros: Clean and good car , shuttle fast and quick

Cons: At the drop off they tried to charge me for damage already present when I picked up the car, thanks to reviews read on Google, which seems to be Abby's habit, I meticulously photographed all the damage already present. If I had not done so I would have been in trouble. A copy with the damages re-stained by the agent at pick up was not handed to me and this struck me as very strange, upon my request I was told it was not needed. To date the cancellation of the 1,000 Euro deposit has still not be

Pros: Nothing... Rude unhelpful and dishonest

Cons: Everything.. scam

Pros: Everything was good ,my only advice do not do any extra online ,it's better to get the best deal at the desk

Pros: Service rep was accommodating but within the company's policies

Cons: Return policy charges prior to 8AM are not customer friendly with a $30 charge for a ride to the airport.

Pros: Szybkość załatwienia wynajmu i cena.

Pros: They were very friendly and helpful.

Pros: Staff very helpful.

Cons: No GPS system fitted on car even though ordered. This should be told to customers when ordering

Pros: The shuttle driver

Cons: I don't feel they are trustworthy

Pros: Everything went smoothly, as expected.

Pros: Only one staff member was helpful. A South African gentleman.

Cons: Unhelpful, arrogant and rude.

Pros: The driver from and to the airport was extremely helpful.

Cons: They couldn't sufficiently explain to us the payment issues and couldn't resolve it.

Pros: contrary to some bad reviews i have been treated fairly. I got my security deposit back. The airport shuttle drivers were friendly. Once again I had a good experience with them.

Cons: No complains. The only downside was not AbbyCars but the fact that I needed a pin code for my credit card. And in my country we hardly use the credit card and if we use the credit card then without a PIN code. And I didn't know that. So I couldn't use the booked full warranty service from you and I had to connect it separately to them. So 'DiscoverCars' please add this information about the requirements of a pincode.

Pros: Reliable

Cons: The car was not good and didn't want I've ordered

Pros: bon service, très aimables

Cons: pas d'observation

Pros: Prompt and efficient

Cons: N/A

Pros: nothing. car was extremely damaged a tire had a previously hole repaired leaking pressure, it was extremely dangerous for me and my family the car was not available and I had to pay 150 euro penalty to the company i have been told that the fule was diesel, instead it was gasoline

Cons: see previous statements. car was extremely damaged a tire had a previously hole repaired leaking pressure, it was extremely dangerous for me and my family the car was not available and I had to pay 150 euro penalty to the company i have been told that the fule was diesel, instead it was gasoline the tire had a serious problem, not fixed. the did not make a checklist

Pros: Clean, friendly office. Helped organise taxi to the city center. Great price

Cons: Not immediately obvious where the shuttle bus went from.

Pros: Efficient customer service

Cons: Everything was excellent!

Pros: Great service very nice people.

Cons: Nothing

Pros: Aimabilité du personnel Véhicule propre et quasi neuf

Cons: Véhicule pris en réserve de carburant

Cons: It was disgusting. The car seats provided were old, falling apart and stunk. They did not meet any safety standards. Instead of trying to assist us, the staff ridiculed us and even yelled at us. It was appalling. We were made to leave without any car seat making it dangerous for travel. In addition when we rang the company to discuss arrangements given the fires in Greece and closure of roads, they were argumentative and did not assist. Disgusting behaviour and won’t be booking again.

Pros: easy to find

Cons: the bad experience and the attitude of the agent!

Cons: that the tank wasnt full, it is very hard to calculate how much you have to drive to reach the same level of the tank at the end of your trip

Cons: I would not recommend this rental. The car was very old, we were afraid all the time that it would leave us on foot (which fortunately did not happen). We had insurance with Discovery car and they still offered us a second (more expensive) insurance in a very unpolite way. The car was full of scratches and with a bumper that moved, upon returning they immediately went to check if it moved more (kind of damage difficult to demonstrate with a photo!!!)

Pros: Flexable

Cons: Off airport property

Cons: A little tricky finding the drop off. Got there late but the staff was very helpful.

Cons: For sure I will avoid them in the future. The guys don't have to work in selling. I received smaller car then was written on my voucher, I called discovercars and they refused to discuss on the phone.

Cons: we spent a lot of time to get a Shuttle to Abbycar offices

Pros: They are kind, but I didn't like that they charged me although it's not my fault, and they had the report from the insurance company.

Pros: Very friendly staff. Easy place for drop off.

Cons: Friendly staff and quick paper work Quick drop off to the airport Good direction to pick up from airport

Pros: Easy check in , friendly and no attempts to give you extra insurance

Cons: Car tire was not in perfect condition and needed to be pumped every 3 days

Pros: Good staff, car was okay but not best mechanical condition. Quite far from airport

Cons: As above - it was a good rental overall

Pros: Very reasonable pricing for the types of cars they provide

Pros: Nothing

Cons: Inability to change plans for drop off.

Pros: Very friendly service

Cons: No a/c when I booked I thought it had air conditioning..

Pros: Nothing

Cons: Everything

Pros: really nice staff

Cons: Credit /debit card problem should eliminate

Pros: Van driver was waiting for us upon arrival at airport. Once at rental agency, agent was courteous, knowledgeable, offered a car in excellent condition for good value.

Cons: N/A

Pros: The bus driver taking us back to the airport was a delight, although I would have preferred him to keep his eye on the road, rather than turning round to chat to us. There was a very polite gentleman who thanked us for using ABBYCAR and wished us a pleasant onward journey.

Cons: Waited for at least an hour for the mini bus to take us to the rental place, despite 3 phone calls asking where the bus was. Rental place quite far away from the airport. Car was not particularly clean, there was a footprint on the inside of the windscreen where the previous passenger had obviously rested their foot, so the car had not been cleaned thoroughly. We had paid for the full insurance upfront which included breakdown cover but the rep tried to push us in to taking extras.

Pros: Ease in checkout and turning in

Cons: Unsure of where to go for shuttle to pick up car. Having to return with 1/2 tank which was how it was received (it would be better to return and receive full)

Cons: The pick up at the airport was late (> 1 hour)

Pros: Efficient and friendly shuttle service from airport to rental office. We didn't get the car we booked but were "upgraded" to a car with a larger trunk for our luggage,

Cons: Rental office is some distance from airport which means loss of time at pick-up and return.

Pros: All was very good and efficient

Pros: TERRIBLE SERVICE! Never got car!

Cons: TERRIBLE SERVICE! Never got car! Terrible customer service. We will never use their services again.

Pros: Nothing

Cons: Everything

Pros: They tried to be efficient!

Cons: What i was written before (manual instead automatic car)

Pros: The staff member Ioannis was very polite .

Cons: The manager, I believe his name was Theodore or Theifilos was very rude. We arrived at Abbycars to a man (manager) screaming on the phone to a renter. He then hung up on the phone but continued to curse and talk about the person to other renters. We were given a vehicle that had salt marks in the seat and no windshield fluid. The manager was very rude and loud.

Cons: We had to wait 30 mins for the minibus shuttle to complete a run to the airport as there was insufficient room for 4 people. We then had to rush to get through security to make our flight ontime.

Pros: The people there were so much help and discovery cars are shit!!!!!

Cons: That there website says one thing and discovery cars says a completely different thing!

Pros: To the point. Very cliënt oriented

Cons: Nothing to mention

Cons: ABBYCAR FAILED TO PROVIDE THE CAR.THEY CANCELLED IT BECAUSE WE WERE LATE ARRIVING AT ATHENS AIRPORT, LEAVING US STRANDED. THEY SAY IT IS THEIR T&C'S - IT IS NOT OBVIOUS.

Pros: Very good service of the representatives of Abbycar: efficient, polite, perfect!

Cons: The car lacked some nice features, e. g. cruise control, etc.

Pros: The price was good. Quick pickup and drop off from the car. Location near the airport.

Cons: A little hard to find a shuttle bus.

Pros: No problems during rent and during returning the car.

Cons: Basic car version poor engine and

Pros: Didnt have to wait for shatel from airport.They were nice at the dask and providing the car.

Cons: They block in your acount 1500 euro.If you buy theyre insurence for 30 e aday then they block only 150.So is theyre way for making preasure on you to bay something i already bought(from discoverycars).

Pros: Very friendly and efficient

Cons: No complaints/issues at all

Pros: Everything

Cons: Nothing

Pros: Windows dirty Whasher fluid empty

Pros: Professional hussle free service

Pros: New clean car. Kind personel.

Pros: see above

Cons: see above - useless.

Pros: Fantastic service

Cons: Difficulty in finding the car agent / shuttle at the airport

Pros: Staff polite and efficient

Cons: Time we had to wait to get to airport

Pros: Наличие бесплатного шаттла до и в аэропорт, быстрое оформление авто

Cons: Сервис принимает только кредитные карты (хотя многие готовы принять и дебетовые). Моя карта почему-то у них не определилась, как кредитная. За полную страховку без депозита они выставили дополнительный счет в 450 евро при стоимости аренды самой машины в 360!!! В итоге машина обошлась нам почти в 800 с лишним евро на 2 недели.

Pros: Never had a service from them! They could not help us after Discover Cars and Abbycar cancelled our booking! Never would I recommend them or rent from them!

Cons: No service…no help at all! They left us stranded at the airport!

Pros: All was fine. Nice company & people

Pros: Quick

Cons: Nothing

Pros: Cleanliness

Cons: Waited 30 mins at reception before rental agent could attend us. Would not accept 3 different visas as were debit cards. Theses visas are the ones commonly used in Cyprus. We then wanted to pay full cash amount. He would NOT accept the cash. Then we wanted to use wife's credit card visa f payment but was also NOT accepted since the car rental contract was on husband's name. The only option was for us to pay additional €160 for extra insurance which was already included. Unacceptable!!!

Cons: waiting for the transport to the car

Pros: Easy reporting of the condition of the car. No-fuss on return.

Cons: The details for accessing the initial shuttle bus at Athen airport could have been better

Pros: Nothing will not recommend even to the enemy !

Cons: Nothing !

Pros: Nothing

Cons: Customer service bis terrible

Pros: friendly, kind, professional, fast, good price

Pros: Service

Cons: Location

Pros: DISCOVER CARS is an unfair company

Cons: They ripped me off for an extra 310 euros.

Pros: Good price and comfy car

Cons: Nothing :)

Cons: They charged me an extra 35 euros to use the car one day *less*. Their representative, Giorgos Pelopidopoulo, agreed to let me pick up the car a day late because my ferry was canceled, but keeping the original booking to avoid a change fee. But when I arrived, he changed his story and claimed that we had agreed that I would pay extra to “keep” the booking. This was not true. By then I had no choice but to pay because I was stranded at their premises in the middle of an industrial area.

Cons: We performed fool insurance in the internet and went we came to thek the car's tell as thet we need to peey mor 160€ Thes is not feer

Pros: Very professional and efficient

Cons: Nothing!

Pros: easy to rent low price

Cons: the car not in the best

Pros: My flight was canceled and postponed to another day. The company did not agree to change the car rental dates. So I rented a car from another company

Pros: No wait time for shuttle

Cons: It was never clear to me as I returned the car ,what my total bill was, not until I received my credit card statement ,but it was correct,