Goldcar at Athens Airport

Pros: Friendly, fast service

Cons: Happy with everything

Pros: Convenience and ease

Cons: Nothing

Cons: The breaks needed replacement, so they towed away the car, it took 2 days to get another car. This was all due to bad maintenance or no maintenance of the car

Pros: The pick-up and drop-off went smoothly. The agent was nice and helpful. The airport shuttle was reliable

Cons: We were charged an extremely expensive surcharge for aged driver. We paid more for it than the actual cost of the rental car. If you are more than 70, I would pass. We got a warning showing on and off in the dash. The floor and front seats of the car were a little disgusting.

Pros: Employees are very knowledgeable and quick, polite to every question asked. Keep up the good job

Cons: Windshield indoor was not cleaned making bad visibility on vehicle during my trip. This can cause accidents in foggy conditions. I informed front desk.

Pros: Best price I could get for a Jeep Cherokee.

Cons: Didn't get a Jeep. Got a crossover, which would have cost me £90 less with another provider. Car was an MG and a 1 lite engine. No power for a car of it's size. We were in a mountainous area of Greece and spent most of our drives in 3rd gear. Couldnt pass one vehicle in 9 days. Car was also scratched on every surface. The car was full to full fuel. When we picked up the car had 578 miles to empty. We filled up a couple of days later the car said 730 miles to empty. So it wasn't full at pick up

Pros: good price and good car

Cons: That I had to pay for full insurance twice, and would like to be reimbursed for the insurance payment to discover cars

Pros: Continent and cheap. Close to the airport. Friendly staff. All round positive experience c

Cons: The condition report wasn’t filled in on pick up. Luckily I took photos of existing damage. So when questioned on return provided photos that it was pre existing.

Pros: Very new and clean car.

Cons: The transfer from the airport was not very easy to find (time shedule, location was not clear).

Pros: The people were very nice, the car was new and better than expected. Process was smooth. Check in at the end was especially simple. The place is not at the airport but we knew that when booking and the shuttle was very easy to find and quick so no issue there.

Pros: Goldcar Athens Airport has an extremely friendly, professional, and trustworthy team.

Cons: Nothing to complain about. It is recommended to inspect the car before pick-up and take photos of anything relevant. This applies to any car rental company.

Pros: Value for money

Cons: Time is took to receive the car, and condition of the car

Pros: We have hired from them many times and the operatives are friendly and not hard sell for their insurance product.

Cons: The car was old, had high mileage and had more scratches and dents than we could number. They were unable to note on their system that we had prepaid for a co-driver so they had to charge our card and told us to claim it back as a refund when we returned the car.

Pros: Great service!

Cons: Car a bit outdated

Pros: Very nice and helpful staff

Pros: Other than speedy drop off nothing.

Cons: Pressure selling. Trying to up sell insurance when cover had already been paid . Told this was between me and the broker and not them . Have previously done this with other rental companies no problem. Were trying to push larger car ( at extra cost ) onto another customer when we were in office. It was just pressure selling constantly. Would never use this company again .

Pros: Friendly people and willing to swap the car when we noticed there was a problem with the steering of the original car issued to us.

Cons: I had to pay 72 euro's for a full tank with no refund for what was left in the tank at the end of the rental period. There was 40 % of fuel left and no refund. The original contact stated full/full as is normal when renting a car. Why they has us pay a full tank with no possibility to get a refund when handing in the car with still fuel in the tank I so not understand.

Pros: Very freindly and helpfull personel both times I booked a car through Discovercars.com! I definetely recommend it (as I already did at least 10 times on my trip)!

Pros: Very friendly service and easy to find. No heavy pressure selling re insurance as mentioned by other customers.

Pros: The staff were very helpful, answering all of my questions and made sure I was informed about the process. Excellent and friendly service.

Cons: There was a glitch with the car we had booked so we we took another car that had not been fully cleaned up and prepped. It was great for our needs though and turned out much better for us than the original as we appreciated the somewhat smaller size while driving on some narrow roads. We were actually blessed by the situation!

Pros: Nothing

Cons: I waited 45 minutes in the airport for pickup. Asked to add another day for the rental and it was five time more expensive. I felt like everyone is trying to fool me

Pros: Efficient

Cons: Car not what I signed for Toyota not a Fiat

Pros: Everything was perfect!

Pros: Kind and helpful staff. It is a Franchise rant car office.

Cons: The car it was so clean and there were a lot of scratches all over the car and some minor bigger and deeper scratches from previous accidents.

Pros: The cheapest price we could find. The Toyota Corolla that we rented was driving experience was great and smooth.

Cons: There were many scratches on the outside of the car, which had us worried that we'll be fined for them. So though we were promised that they're aware of them all, we still took two long videos before & after our rental period. It's been a few days since we returned the car so we suppose that all was well on this regard. There was also a pretty big amount on the deposit, but this also makes sense enough. So all in all we were very pleased!

Pros: Unbelievably low price

Cons: I did not know ahead of time how far the rental place is from the airport

Pros: Absolutely nothing

Cons: The worst experience by far. Rude employees without any willingness to help, wrong car and prices way too high for the level of professionalism.

Pros: Fast pickup and drop-off, and friendly service

Pros: Great service

Cons: Take the insurance offered by "Discover Cars"

Pros: Nice people, gave me a good new car, exactly as i asked

Cons: I liked everything

Pros: I used Goldcar a few times and always was good but this time was excellent. I got a better car than I expected, clean and in perfect condition. 20 minutes after drop off I had all the deposit back. Fully recommend.

Pros: Great workers nice and paitient Came towards us and upgraded our cars for free

Pros: Scammed us with a €300 fee for an almost imperceptible scratch on the car.

Pros: Great service

Pros: Price

Cons: Very slow shuttle service. Waited 40 minutes for pickup. Waited nearly 30 after drop off...

Pros: Friendly willing to help.

Cons: Not thorough in explanation of paper work.

Pros: Provided a bigger car, new and well looked after

Cons: Noticed at the end of the rental that there was a wiper blade missing.

Pros: Pleasant

Cons: Slow Difficult to.find representative on collection Had to.go.outside to car park area, not waiting inside terminal as advised on booking

Pros: Fast response to service call on the way.

Cons: Not a clear instruction as for the pick up in the airport. The driver waited out side while the instruction in the broker paper was waiting in hall #5. There for we was late and were picked up after 10pm. We was forced to pay extra 40 euro fin.

Pros: Easy, no hassle, good price

Cons: No complaints

Pros: Very competitive prices

Cons: The increased amount of money locked in my credit card for warranty, starting from 1200€... Otherwise, fixed payed warranty from 87€ would be free of it.

Pros: very professional

Cons: unacceptable behavior of employees in the area. (not the blonde clerk who served me). dispute of employees over their internal labor issues. the car was hit and in a miserable condition from everywhere so much that you are obliged to insure so as not to be charged damages that existed, on the return.

Pros: Gyors egyszerű

Cons: Couldn't move the car for days due to the snow, and i payed for all these days, by the time i dropped of the car they charged me extra 15€ because of one bar of fuel missing, even though i filled the car just before i left Athens

Pros: clean and good condition of the car

Cons: price like big names so it's waste of time and efforts to wait for the shuttle bus and load and download baggages

Pros: Fast drop off

Cons: Roadside assistance is provided only after additional charge. The car wasn't in the best mechanical condition, therefore it is possible to pay for roadside assistance to send it back to the rental company if any issue appear.

Pros: Nothing

Cons: The Goldcar employee charged us for insurance incorrectly. We filed a request for a refund and they have avoided responding for six weeks. This is completely unacceptable.

Pros: The drop at Thessaloniky office was very friendly and polite.

Cons: Athens desk clerk was not very nice, looked like to be annoyed.

Cons: Facility not in the airport. Takes extra time specially at drop off. Booked a vehicle that was not avalable in their offer!.

Pros: NOTHING

Cons: NOTHING

Pros: the car was new and in a great condition

Cons: location of the desk and the stuff

Pros: Everything was great!

Cons: The price is almost doubled if you add an additionnal driver.

Pros: Nothing. Location terrible and hidden chargers.

Cons: See above. Rude woman serving.

Pros: No inspection

Cons: After booking and "checking in" online, I discovered there was almost double the price to pay when I arrived. I was pressured to pay for extra insurance which shouldn't have been necessary after paying for "full coverage" online. When I returned the car, I was rushed into the airport bus without being given any kind of receipt. Overall service was rude and caused a lot of stress. Finally, I am still waiting to be reimbursed for a full tank of petrol, several days after having returned the car.

Pros: N/a. We refused to take the car because of the extra charges.

Cons: Extra charges

Pros: It's a ripoff

Cons: It's a ripoff

Pros: Never found a representitive, nobody answered the phone even at working hours.

Cons: Never got the car, although the credid card was charged, nobody apoligized for the mess.

Pros: nothing - awful service will leave a review in other websites too

Cons: everything

Pros: Nothing

Cons: Everything

Pros: Quick service and good between car hire center and airport

Cons: The hidden costs of a 19Euro admin fee and the agents pressuring us to buy more insurance to cover accident and breakdown with them when we had already paid this with discover car. They did not recognize our purchase already made by discover car to cover insurance on their car and were persistent in getting their insurance cover (which tripled the price of our original booking). They required us to accept we had to pay for any damages in the return of the car. Highly disappointing company.

Pros: Rude agent

Cons: Will never use again.

Pros: nothing

Cons: No visible notice that they do not rent to people w/o international licence

Pros: Most of the people are very pleasant and nice to deal with.

Cons: The guy who was handing me the keys was arrogant and rude and after I refused his attempts to push the extra insurance, was unhelpful and basically said we're not a proper customer so he couldn't be bothered to give us a good service! Shame as the others I've dealt with here in the past and this time in dropping off have been great. Always one idiot!

Cons: I was forced to buy an unwanted insurance. Ryanair-style crap. Cheap & than screw you on additional stuff.

Pros: They provided a vehicle.

Cons: The vehicle was nothing like what was asked for. Golf or similar, we ended up with a huge Fiat Tipo with was rediculous to drive around the smaller towns.

Pros: Quick service, I did not waste evrn a minute (at the desk as well as with the shuttle)

Cons: Everything was great!

Pros: Clean office

Cons: very hard to find office, didn't answer phone, got lost, then was rude.

Pros: prompt shuttle service

Cons: inability to provide map or give clear directions

Pros: Nothing.

Cons: They were extremely rude and un helpful. Telling us that their phone and internet was down so they couldn't call their corporate office. We had to return to the airport to reach internet and phone to call GoldCar.

Cons: Our experience was horrible. First of all it took 1.5 hours to get from the airport to the center. The pick up point was confusing, there was no signs, the van didn't come for 45 minutes and there was no phone number listed to the Athens office that we could call to figure things out. We accidentally reserved two cars under one name. Okay, it's our fault but the person helping us was beyond rude. At one point yelling at us. Constantly telling us that there was nothing that they could do and they

Pros: Nothing

Cons: I felt like they are trying to sell me the most expensive insurance, by making me feel that any tiny scratch on the car will cost me a lot of money

Cons: Terrible. Didnt accept my credit card and I ended up paying 3 times the initial offer. Avoid!

Pros: The kid who picked us up from the airport. He was really nice and talked to my husband about NYC.

Cons: Hidden insurance costs that we had to pay or have $1000 held on credit card yet they don’t even take American Express which I used to book the car! Also the female agent was rude.

Pros: Either your or Goldcar scammed us and I intend to pursue legal action if we don't get an immediate refund on the insurance we were forced to purchase twice! And I will be making several social media posts to alert the public to the scam.

Cons: already answered.

Pros: It was a good car

Cons: We thought we would find the car at the airport, but there was a transfer. The people at the desk were unfriendly. A 1100 euro deposit was requested. They tried to sell extra insurance. 95 euro deposit was requested for the gas.

Cons: The fact that they do not take American Express. They cover my car insurance at no charge to me. I will never ever rent from them again because it costs me more.

Cons: *The car was smelly when we picked it up. *Higher cost was asked from us for the full coverage at the counter and since we had already planned our vacation there was not much we could do. *When we picked it up the employee told us we will get back 89 euros if we bring it back full and I was returned only 63. After I called they explained me that I had chosen the flex return option which I had not. How come they asked me about the rest of the options at the counter and not about this one?

Pros: Great service and quick to check in and check out. Was running late to the airport and decided to take me with a rental car to the terminal. Provided me with a car on the spot without a problem when my rental needed to be replaced.

Pros: clean, new car, polite staff

Cons: On the Airport is no visible place to contact or meet with Goldcar staff!!!!! it caused chaos!!! The car insurance had to be paid twice, the first one was according Goldcar stuff insufficient :(

Pros: Great car.

Cons: No signs at airport. Shuttle took 30minutes to arrive at airport. Checking out the car took 30 minutes!!! Company put a $1000 hold on my credit card (rented cars 3 other times in Greece - none did this). But, car was great.

Pros: The car was new ready and clean and the agent was efficient

Cons: The issue with the insurance is not clear enough, although you sent an explanation. In order to avoid misunderstandings you fill you have to pay additional coverage offered by the agent, making the whole deal much more expensive than others. The fact that you need a shuttle from the airport consumes time and patient. To sum up- NA: Never Again

Pros: The car. it had only 4,000 km. Practically brand new.

Cons: The extras I paid for in advance were for some reason not valid. They wanted me to pay for extras which I had already paid for. I refused. Bad service.