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Record-go at Athens Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Honest and timely.
Cons: I confused the name for the booking agency.
Cons: Computer system was down causing a longer wait.
Cons: the near-threatening language of the lady Not nice to start your holidays that way
Pros: At check out, friendly & efficient gentleman, car was great, shuttle service to & from the airport great
Cons: Could do without the high pressure at pick up, from the 2 women at the front desk, wanting us to buy extra insurance from them, when we had already purchased extra from discovercars.. said it wouldn't be honoured
Pros: Despina brought us to the next metro station after dropping off the car.
Pros: Extra insurance Bert expensive
Cons: Fast and nice people working
Pros: the cost of the car was cheap but the insurance was too much expensive....
Pros: The car wasnt clean and more specifically outside, it's tire, on driver's side was broken from the moment we picked it up and we had to fix it immediately. However, the car was new and very easy at its use!
Pros: The client service experience, the cleanliness of the car, overall value for money
Pros: I didn't like the service by Record-go.They didn't help me a lot.
Cons: In Greece since 2022 it is by law necessary the car to be equipped (months NOV to APR) either with winter tires (mud + snow) or with snow chains. The law implies penalty (80€) for not conforming. Car was not equiped with neither options but instead you could rent snow chains (per day fee) Unacceptable
Pros: Efficient, fast, close to airport and vehicle provided was excellent.
Cons: Representative insisting on extra insurance even though I said I was covered by my credit card company.
Cons: Υπήρχε παραπλαντική διαφήμιση στο internet για το ποσό των 9 €/ ημέρα, το οποίο όμως στην πορεία διαπιστώσαμε ότι δεν ανταποκρινόταν στην πραγματικότητα γιατί δεν περιελάμβανε την απαιτούμενη ασφάλιση του αυτοκινήτου κυρίως για τον κίνδυνο της κλοπής, με αποτέλεσμα Με την απαιτούμενη ασφάλεια η τιμή ανήλθε σε 32€/ την ημέρα. Η υπάλληλος που με εξυπηρέτησε αδυνατούσε να μου εξηγήσει το θέμα της ασφάλειας και της αύξησης του κόστους και δεν μιλούσε καλά ελληνικά.
Cons: They wanted to pay 130 more for full coverage, i paid 80 in advance for the possibility of a non full gaz tank ,and when i asked ehy this or why that the girl in the help desk always talking about the company's policy . THE CONTRACT WAS IN SPANISH!!!
Pros: The excellent service which provided
Cons: nothing, everything was perfect
Pros: Great and friendly staff as well as new fleet of cars
Cons: All was amazing!
Pros: Didnt really like their service as they were just trying to take my money
Pros: Cristina was amazing 🙏
Pros: No toucheless payment in 2022???. tricky and non friendly rules (if I have debit card I will have to pay for more insurance program!!). Unacceptable
Cons: Don't accept debit cards for insurance
Pros: Everything as described!
Cons: Too busy during pick up. Although the process was less than 10 minutes, more than 30 minutes were required as there was only one person for everything. More stuff would be great.
Pros: The service was fast and amazing
Cons: The service was fast and amazing
Pros: Fast transport to and from the airport. The drivers where very kind and helpful.
Cons: The employee didn’t respect my contract. She asked a credit card instead of my debit card even if I pointed the regulation in my contract. Then I explained that I have rented several cars by record go with my debit card and it seems that she is not informed about the regulation. However, she didn’t accept my debit card. I explained that I will provide the requested credit card as I did, but then I am going to leave a negative feedback to the company. Anyway she informed me that she doesn’t care.
Pros: Πολύ ωραίο καινούριο και φτηνό αυτοκίνητο. Εξυπηρετικό προσωπικό
Cons: Υψηλό το ποσό της εγγύησης και επιπλέον ποσό για την εγγύηση του καυσίμου.
Pros: Up grade at reasonable price
Cons: Quick, great car,when returned no fuss and made up extra fee.
Pros: Easy, friendly, great price, no surprises, all as expected. Fab!
Cons: Pick up was very slow, waited about 45 min until we saw a shuttle, was worried we were in the wrong place til we finally saw them.
Pros: Everything was great !!!!! Keep doing the excellent job !!!
Pros: The car it was new
Cons: The company charge you more without telling you anything
Pros: Almost new, very good car, with lots of features on it.
Cons: The waiting time for their shuttle could be shorter.
Pros: the staff
Cons: there was nothing i did not like
Pros: The staff were lovely and everything was easy and straightforward
Pros: Very responsive staff willing to help.in any issue
Pros: Originally picking up the car was fine, but then when the car broke down the service of returning it and getting a new car was absolutely terrible. The second car we got was good though.
Cons: The Roadside Assistance number on the car was for Spain and not the correct number for Greece which added time and confusion to figuring out our cars issue. The company made us return the keys (which was normal) but then told us to got back to the broken car and wait for a tow truck. This took a considerable time out of our day and ruined our vacation, even though it was fully Record-go's problem. The representatives were very argumentative and not helpful throughout the entire process.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee of 44.95 EUR per rental applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee of 6.99 EUR per day, with a maximum of 34.95 EUR per rental applies to drivers above the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill).
A deposit will be charged if one of the following cards is used: Debit cards.
A deposit for a tank of fuel is required upon collecting the vehicle.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Details are available from the rental company's reservation office.
Additional charges will be applied.
Additional drivers must be present when picking up the vehicle.
Diesel vehicles are available for an additional charge.
A deposit for a tank of fuel is required upon pick up.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 360 minutes.
Pick-up & Drop-off