EXER at Athens Airport

Pros: The car was very good so was the service

Cons: We really wanted a Jeep and we actually paid for it. While in the parking lot, we saw a Jeep exactly like the one we booked, but instead we received a VW Taigo, saying it is the “equivalent “… come on guys…. In addition, it took us time to find the shuttle… the guy was sitting in the car and there was no sign anywhere

Pros: Εξαιρετικά φιλικό και εξυπηρετικό το προσωπικό.

Pros: Friendly reception of the Athena agent

Pros: The staff were welcoming and friendly and very helpful.

Cons: When we arrived, they had a wrong car for us, 9 seat van. Took over an hour to get the right car. Also did not like being charged for the security deposit, instead of a hold. Still waiting for the refund.

Cons: Even though I paid for full coverage insurance, still EXER kept 600 Euro from my account that will be returned 10 days after delivery of the car. Why? Exer said if an accident we pay and then claim from Discover cars.com....that is not ethical. Luckily we delivered car in perfect condition and do not need to go through that.

Cons: That the deposit was charged! Still eaitimh for my money

Cons: I received different car. I do not like this car.

Pros: The booking, release and return of the car was done very efficiently

Cons: The waiting and non-arrival of the car rental agent at Athens Airport timeously and the office being far from the Airport and not allowing us to return the car at the Airport.

Pros: The prices are very good and the employees fair and kind.

Cons: The car was a bit old. I didn't have a spare wheel, but luckily I didn't make a dent. But the car worked very well.

Cons: They would let me to pay for a dammage. It was only an crash of dust.

Pros: The guys and girls at EXER were the best, they supported our needs without any issues. It was our first holiday with our baby girl, and the staff at EXER made it one to remember. They will definitely be my first go to car rental company when travelling to Greece. Don’t be put off by the shuttle service, it’s quick and professional and accommodating with pick up and delivery times. The choice of cars is very good and new. There’s a reason why EXER were the highest rated company on here!

Cons: Nothing, they were great.

Pros: Quality car and documentation completed professionally.

Cons: Vehicle only had 60km fuel on pick up which meant stress of fill up straight after pick up and of course company gained at the end as there was still over 230km left in the vehicle. We waited for over 40 minutes for pick up and contact was difficult. Signage at the collection point would resolve confusion outside the terminal about where to wait. Also on return the company reneged on drop off to our overnight apartment and we had to pay 35 Euro for a taxi from the airport.

Pros: Πολύ επαγγελματική εξυπηρέτηση

Pros: top, quick and efficient

Pros: The best service I got so far from a car rental company.

Cons: opening at 8am which is a problem if you have an early flight..

Pros: The service we received was very good and courteous

Cons: The vehicle we received was in a low maintenance level: old and dry wipers, a shaking steering wheel and vibrations of the vehicle when traveling at a speed higher than 90 km/h

Pros: Very nice staff and friendly service, clean office

Cons: Was late to meet us, the car was in poor condition; lots of damage and not clean at all

Pros: The service was excellent and I was very pleased with the car upgrade offered to me.

Cons: Nothing really. Perhaps a meet and greet with the representative in the airport waiting lounge would have been good, but I still managed to find the van waiting for me in the car park as per the instructions.

Pros: They had a toilet.

Cons: See note above. Agent should have a arranged an override to reimburse for the wiper. Instead it felt like cat and mouse. She won! We lost.

Cons: Takes a long time to pick up and drop off

Pros: The agent came to pick us from the ATH airport with shuttle and dropped us off back to the airport after we gave back the car

Pros: Excellent excellent service by everyone from the pick up at the airport till getting the car. Dimitri was excellent and provided many helpful comments.

Pros: EXER were top notch. I have rented cars for all the major hire companies world wide and I can honestly say that EXER are as good as them and in some respects better

Cons: Nothing

Pros: The service and the car were quite good. A shuttle came to pick us up when we called upon landing.

Cons: The location of the office for car pick-up and return is very complicated to reach.

Pros: Customer service, quality and condition of the car

Pros: The representatives we dealt with were very helpful and friendly.

Pros: Fast checkin and checkout

Cons: Long waiting time for pickup at the airport, car only had gas for 30km at the time of pickup

Pros: The guys at the airport location are awesome I think the guys name was Vasilis great guy Great car and the drop of and pickup from the airport was fast and the driver very helpful

Pros: We did not provide the service. It was fake.

Cons: The try to cheat us with two cars instead of a van.

Pros: Excellent service. Very nice car, almost brand new. Very polite and courteous staff.

Pros: Excellent customer service and communications

Pros: Everything.

Cons: Nothing.

Pros: Quick- friendly - accommodating

Pros: Friendly staff, great car and great price

Cons: Nothing

Pros: The car itself was in fantastic shape and the process was very simple for pick up and drop off

Cons: The shuttle was 30 minutes late picking me up at the airport and since the pick up location was shared with other companies, none of which had a designated spot, I was worried that I hadn't been able to find the representative.

Pros: Very helpful and kind staff.

Cons: N/A

Pros: Really put their heart into it.

Pros: Proximity to airport and value.

Cons: A little delay waiting for the bus to pick me up and take me to the car lot.

Pros: Kindness, accuracy, and best attitude.

Cons: Nothing

Pros: Excellent and professional staff!

Pros: Best service I have seen for a rental company.

Cons: Nothing.

Pros: Kalliopi - the EXER agent was very helpful. Excellent customer services. Got the vehicle i wanted. Everything was awesome.

Cons: The vehicle was great and almost brand new but had minor visual damage.