EXER at Athens Airport

Pros: Comunication

Pros: Not much, it is second time I book with them and both times I faced issues.

Cons: Received a damaged car. They gave the same car to the next customer despite I told them that driving was not a pleasure due to the damage.the could not drop me to the airport with a shuttle and packed me in a small car with other customers.

Pros: Transparency is key with this provider appreciated their service

Cons: Everything was good !

Pros: היתה לי בעיה באיסוף עם ביטוח מקיף ניסיתי לאתר אותכם טלפונית וגם דרך האתר ללא מענה . ביצעתי ביטוח דרך הפוליסה העצמית שלי בנוסף בחברת ההשכרה חייבו אותי ב 30 יורו ולא יודע על מה בעתיד אעבור לרנטלקאר שם המחיר הוא פיקס.

Pros: The price, the car and the crew at transfer and dropp off

Cons: The woman at the desk at pick-up. She is not good in any way and the rest of the crew seems to be afraid of her. We did not feel welcome at all and we felt like being scolded like little children and that we were almost disturbing her. She spoke very rudely to both customers and staff. Luckily she wasn't there when we returned the car and there we only experienced good service.

Pros: All as agreed. Speedy, friendly. Car was new.

Cons: Their help service was limited only on Athens area..

Pros: A car with lot of damages outside. The gas cap couldn't be opened, the tires weren't balanced, I got help at the gas station. Remote key, did not work.

Pros: Great car, nice agents and fast drop off

Cons: We waited more than an hour to be picked up from the airport

Pros: People are nice

Cons: Car is dirty and not maintained, i had to change the first one, but even the second was not good.

Pros: Určite doporučujem pracujú tam skvelý ľudia

Pros: very friendly and helpfull staff

Cons: > rather chaotic approach (not enough staff on the piek moments) > no indication signs at te pick up point (only on the front window of the shuttle bus. But if the bus has left you do not know where you can find the bus.

Pros: The people there are fantastic, super friendly and really want to help you

Cons: nothing

Pros: Polite

Cons: The car was not ready, although i had called in advance. Had to ask to take the car before the cleaning was completed. Some exterior damage made the choice feel less exclusiveSUV-ish

Pros: The staff was very helpfull, even explained us how to use highway tolls and more. The car was clean, in a very good condition

Pros: Nothing

Cons: After reading several identical reviews of my expert, it is abundantly clear that exer Athens has become a hotspot for scamming tourists. I have been charged a €75 euro "admin fee" despite an acknowledgement there is no damage. When I questioned it, I was told to make my own way to the airport. The woman manager is unbelievable.

Pros: We picked up our car from the airport location. Online check out meant that the process was speedy and efficient. The staff were professional and courteous and explained everything. There was no hard sell to push additional items. In fact they lent us a screen mount for our phone FOC. I have no idea why there are poor reviews. The return of the car was just as efficient and the staff were brilliant. Highly recommend Exer and will use them again when in Greece. Thanks for a great time

Pros: Nice friendly staff.

Pros: Very fast and reliable service. Really nice folks working there.

Pros: I enjoyed my experience.

Cons: There are no reasons to not like this agency.

Pros: Friendly staff, pick up at airport and drop off to metro when finished with the car. In formation provided on how to contact them if required.

Cons: Wasn’t quiet sure where to meet representative at the airport.

Pros: Fast and clear

Cons: Nothing in particular

Pros: They gave me back all of the money they had put “on hold in case of damage”.

Cons: See above

Pros: I liked every thing.

Pros: No nothing.

Cons: Everything is bad.

Pros: Shuttle driver from airport was amazing

Cons: N/a

Pros: Quick efficient service. Good car selection Fair prices. Very friendly staff.

Cons: After car return, the van drops off not at departures but at the arrivals parking lot. This needs to change. Departing clients should be dropped off at … departures.

Pros: Nothing

Cons: They charged us a lot for an extension, and then on top of that charged us 300€ for a damage that is literally the tiniest scratch I’ve ever seen on a car.

Pros: They were really nice

Cons: The car wasn't in the best condition but worked well

Pros: Efficiency, politeness, serviceability, quick response.

Cons: noting

Pros: The agents were very friendly and helpful The car was brand new

Cons: The car was out of fuel

Pros: At drop off they wanted to charge me for a tiny scratch less than 1 cm that I didn’t do but luckily I had taken a video and proved them wrong

Pros: Agent was Helpful, quick, friendly

Cons: Manager smoking outside, not greeting customers seemed unwelcoming.

Pros: Great service polite staff

Pros: efficiency workers good service

Pros: I liked it all. very trustable (i had no car problems on roads tho) personal treatment.

Cons: the point of meeting with the shuttle was not clear eough. There are simple directions where to meet it - should be more clear :)

Pros: Good Car

Cons: Charged almost 300 euros for a 1 millimetre scratch on mirror that I'm not 100% sure we even did.

Pros: The people working in the car rental they are super nice and fast and very helpful.

Pros: Very professional without hiding anything. Highly recommend and will use them again.

Pros: Efficiency and professionalism of the staff.

Cons: Nothing

Pros: NOTHING!! Legalised racketeering’

Cons: Borderline racketeers!

Pros: Good service

Cons: Nothing

Pros: They are damage bandits, charged me 75 Euro for a minor scratch on the right side passenger door that they will never fix.

Cons: They look for any way to charge extra cost for minor issues, not the fault of the driver and cosmetic issues they will never fix

Pros: The service was fast and efficient. Nice people.

Cons: Nothing.

Pros: Everything was great. Very courteous and professional service

Cons: I can not think of anything negative

Pros: The crow was very friendly and efficient the car was good

Cons: When you order the car in DiscoverCar.com it say the droop off and pick up is in the airport. But actually the pick up and drop off is outside the airport. The carrier supply shattel from the air port and back to the air port but we spent a lot of time finding it and almost lost our flight back.

Pros: The shuttle driver was an excellent source of essential information from what to expect to pay for tolls to exactly how to get back to the office and the folks in the office were a joy to work with.

Cons: It wasn’t clear that I needed to call for a shuttle from the airport. I thought one would be waiting.

Pros: Service was good but provided car was old with many scratches and dents

Cons: Provided car was old with toral millage around 70,000 km

Pros: Everyone was so friendly and helpful No surprises. Paid what we arranged. No up charges. We’ve rented cars in many places and this by far was the best experience. It was easy, straightforward and staff was beyond professional and welcoming!

Pros: The car was very good so was the service

Cons: We really wanted a Jeep and we actually paid for it. While in the parking lot, we saw a Jeep exactly like the one we booked, but instead we received a VW Taigo, saying it is the “equivalent “… come on guys…. In addition, it took us time to find the shuttle… the guy was sitting in the car and there was no sign anywhere

Pros: Εξαιρετικά φιλικό και εξυπηρετικό το προσωπικό.

Pros: Friendly reception of the Athena agent

Pros: The staff were welcoming and friendly and very helpful.

Cons: When we arrived, they had a wrong car for us, 9 seat van. Took over an hour to get the right car. Also did not like being charged for the security deposit, instead of a hold. Still waiting for the refund.

Cons: Even though I paid for full coverage insurance, still EXER kept 600 Euro from my account that will be returned 10 days after delivery of the car. Why? Exer said if an accident we pay and then claim from Discover cars.com....that is not ethical. Luckily we delivered car in perfect condition and do not need to go through that.

Cons: That the deposit was charged! Still eaitimh for my money

Cons: I received different car. I do not like this car.

Pros: The booking, release and return of the car was done very efficiently

Cons: The waiting and non-arrival of the car rental agent at Athens Airport timeously and the office being far from the Airport and not allowing us to return the car at the Airport.

Pros: The prices are very good and the employees fair and kind.

Cons: The car was a bit old. I didn't have a spare wheel, but luckily I didn't make a dent. But the car worked very well.

Cons: They would let me to pay for a dammage. It was only an crash of dust.

Pros: The guys and girls at EXER were the best, they supported our needs without any issues. It was our first holiday with our baby girl, and the staff at EXER made it one to remember. They will definitely be my first go to car rental company when travelling to Greece. Don’t be put off by the shuttle service, it’s quick and professional and accommodating with pick up and delivery times. The choice of cars is very good and new. There’s a reason why EXER were the highest rated company on here!

Cons: Nothing, they were great.

Pros: Quality car and documentation completed professionally.

Cons: Vehicle only had 60km fuel on pick up which meant stress of fill up straight after pick up and of course company gained at the end as there was still over 230km left in the vehicle. We waited for over 40 minutes for pick up and contact was difficult. Signage at the collection point would resolve confusion outside the terminal about where to wait. Also on return the company reneged on drop off to our overnight apartment and we had to pay 35 Euro for a taxi from the airport.

Pros: Πολύ επαγγελματική εξυπηρέτηση

Pros: top, quick and efficient

Pros: The best service I got so far from a car rental company.

Cons: opening at 8am which is a problem if you have an early flight..

Pros: The service we received was very good and courteous

Cons: The vehicle we received was in a low maintenance level: old and dry wipers, a shaking steering wheel and vibrations of the vehicle when traveling at a speed higher than 90 km/h

Pros: Very nice staff and friendly service, clean office

Cons: Was late to meet us, the car was in poor condition; lots of damage and not clean at all

Pros: The service was excellent and I was very pleased with the car upgrade offered to me.

Cons: Nothing really. Perhaps a meet and greet with the representative in the airport waiting lounge would have been good, but I still managed to find the van waiting for me in the car park as per the instructions.

Pros: They had a toilet.

Cons: See note above. Agent should have a arranged an override to reimburse for the wiper. Instead it felt like cat and mouse. She won! We lost.

Cons: Takes a long time to pick up and drop off

Pros: The agent came to pick us from the ATH airport with shuttle and dropped us off back to the airport after we gave back the car

Pros: Excellent excellent service by everyone from the pick up at the airport till getting the car. Dimitri was excellent and provided many helpful comments.

Pros: EXER were top notch. I have rented cars for all the major hire companies world wide and I can honestly say that EXER are as good as them and in some respects better

Cons: Nothing

Pros: The service and the car were quite good. A shuttle came to pick us up when we called upon landing.

Cons: The location of the office for car pick-up and return is very complicated to reach.

Pros: Customer service, quality and condition of the car

Pros: The representatives we dealt with were very helpful and friendly.

Pros: Fast checkin and checkout

Cons: Long waiting time for pickup at the airport, car only had gas for 30km at the time of pickup

Pros: The guys at the airport location are awesome I think the guys name was Vasilis great guy Great car and the drop of and pickup from the airport was fast and the driver very helpful

Pros: We did not provide the service. It was fake.

Cons: The try to cheat us with two cars instead of a van.

Pros: Excellent service. Very nice car, almost brand new. Very polite and courteous staff.

Pros: Excellent customer service and communications

Pros: Everything.

Cons: Nothing.

Pros: Quick- friendly - accommodating

Pros: Friendly staff, great car and great price

Cons: Nothing

Pros: The car itself was in fantastic shape and the process was very simple for pick up and drop off

Cons: The shuttle was 30 minutes late picking me up at the airport and since the pick up location was shared with other companies, none of which had a designated spot, I was worried that I hadn't been able to find the representative.

Pros: Very helpful and kind staff.

Cons: N/A

Pros: Really put their heart into it.

Pros: Proximity to airport and value.

Cons: A little delay waiting for the bus to pick me up and take me to the car lot.

Pros: Kindness, accuracy, and best attitude.

Cons: Nothing

Pros: Excellent and professional staff!

Pros: Best service I have seen for a rental company.

Cons: Nothing.

Pros: Kalliopi - the EXER agent was very helpful. Excellent customer services. Got the vehicle i wanted. Everything was awesome.

Cons: The vehicle was great and almost brand new but had minor visual damage.