Rentx Car Rental at Madeira Airport (Funchal)

Pros: An excellent service by Rentx, the team were communicative, supportive and helpful.

Pros: Efficient

Cons: Initially couldn't find where shuttle went from. There were no signs or info given. It was only obvious when the shuttle turned up.

Pros: Speed and efficiency

Pros: Agents spoke good english, good customer service and really friendly.

Cons: Unclear message about where to be picked up at airport. Needs to say that you go outside the arrivals and pick up areas look for company car.

Pros: Customer service was excellent, even to the point that the team took us to our new villa because not all of the poeple and luggage would fit in the car.

Cons: The car was quite tired. It was a 7 seater which I presume is not always popular, but there were several bits that need attention - the brakes and the clutch!

Pros: Super quick and professional service.

Pros: Friendly and professional service. Free transfer from/to the airport to pick up the car. No issues at all.

Pros: Very good price compared to competition. We paid less for a premium car than the basic model price in other firms. Personal touch and super helpful staff.

Pros: Efficient and friendly. Very professional service with great staff

Pros: Competent company

Cons: Nice and friendly, professional staff

Pros: Nice staff, no upselling, everything went smoothly

Cons: Petrol wasn't too the top which just makes it annoying as you always end up filling to the top and out of pocket

Pros: The quality of the car and the friendly helpful staff. Also the availability to drop car off at different location.

Cons: The pick up office was quite away from airport, and had to wait for other renters. Drop off took nearly 1 hour, not enough staff

Pros: All round very efficient and friendly staff

Cons: all was great

Pros: Staff were very efficient, helpful and courteous. They really seemed to care about our enjoyment of the holiday.

Cons: Nothing. We were happy with everything.

Pros: Efficient. Friendly

Cons: All good

Pros: Would certainly recommend Rentx to friends and family visiting Madeira

Cons: Couldn't fault anything about this company.

Pros: They accepted visa debit card. Very efficient. I gave a call through whatsapp when we have picked up our luggages and turned out the free shuttle was already waiting for us. Accommodated our time to return car as we had to return at 2.30 am. There was already one of the staff waiting for us, Vito and gave us a free ride to airport again.

Pros: Excellent, friendly, respectful

Cons: Not applicable - all very good.

Pros: There was no pressure to purchase extra insurance There was no rental car sticker on the car which I appreciated I was able to bring the car back in the middle of the night because I had misread when my flight was. All in all a great service. At a reasonable price.

Cons: Everything was fine.

Pros: Excellent customer service

Pros: Efficient service.

Pros: Although it was written that there was a van to pick you up at airport to go to the car rental, it wasn't very big, also directions to finding the car rental pick up point wasnt clear. Still would recommend them.

Pros: Simply fast, easy and well priced. Will highly recommend and use again

Cons: Nothing

Pros: Fabulous rental with RentX in Madeira. Courteous staff, good service and no rip offs!

Cons: Nothing

Pros: Guys were friendly. Explained features of the car.

Pros: Lovely cars

Cons: Pickup could have been smoother in terms of communication

Pros: Speedy and efficient

Cons: Nothing. It was perfect, simple and straightforward

Pros: Smooth rental, despite the flight delay there was a member of staff who confirmed that will be waiting and it was in the middle of the night. No issues after collecting the car, no issues on the return. Great communication with the supplier via Whatsapp. Online check-in offered to speed up the process of collecting the car. All great. Thank you!

Cons: There was nothing to criticise or suggest to improve.

Pros: Speedy, efficient, great overal service

Pros: Rent X did everything they said they would. They picked us up from the airport and dropped us back there at the end of our holiday. They were very easy to deal with and I'd definitely recommend them.

Pros: Overall service was very smooth & efficient.

Cons: No issues at all

Pros: Staff were kind, friendly and understanding.

Pros: Very good service and very nice people very chatty and informative

Cons: N/A

Pros: Excellent service. From pick up at the airport via shuttle to dropping the car off and shuttle back to airport, the whole process was fast and efficient. The car was in excellent condition and the agents were friendly and efficient. No sales pitch pressure!

Pros: Brand new car so no worries about clutch and brakes

Cons: Marco provided an excellent service and refunded our deposit straight upon return of the vehicle

Pros: Lovely service

Pros: Very friendly, bus driver to and from the desk a pleasure to deal with. Best company and price with car that was promised on the listing (instead of equivalent which usually means you'll get a car you don't want)

Cons: Nothing, recommended entirely. Not a reflection on the rental company but car could have been a bit more powerful to get up the hills

Pros: Very prompt service, the guys were always reachable via WhatsApp and were really helpful with all my queries

Pros: All perfect, hard working guys, speedy pick up and drop off from/to the airport, lovely vehicle, would use again

Cons: N/A

Pros: Very smooth experience. Didn’t get hassled to take out more cover, etc. Polite and friendly staff and actually got the car that I booked!

Cons: Nothing

Pros: Lovely people especially the pick up driver

Cons: Not so much service but our car was not powerful enough to cope with the hilly terrain in Maderia. I live driving usually but did not enjoy driving this holiday. Not sure how I could have been advised to get a more powerful engine 🤷‍♀️

Pros: It was quick and efficient.

Cons: Could have been given a bit more info regarding car features and roads to take immediately from hire place. I was not used to rhdrive or gears so set off in a bit of a panic, a bit of guidance on direction would have helped. Apart from this it was excellent.

Pros: Customer service was fantastic.

Pros: All the lads were kind and helpful. Roberto was especially helpful.

Cons: N/A

Pros: Picked me up quickly, answered me via Whatsapp , office close by.

Cons: I'd say everything went smoothly apart from the last trip to the airport, the car lost power & wouldn't rev beyond 3k revs, as the resort was on a hill it just about made it out, luckily the airport run was downhill.

Pros: Amazing agents friendly and excellent customer service.

Pros: Rentx are great people would 100% use again

Pros: Quick and friendly

Cons: Everything was great!!!