COVID-19 Update

Coronavirus Update

Here is the latest information concerning COVID-19 and renting a car on DiscoverCars.com.

We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. Our Customer Support team is ready to assist you any time, night or day.

If seeking general travel advice, we strongly recommend consulting the guidance of your government and the World Health Organization.

Your health and safety are of the utmost importance to us.

If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.

Badge

A badge is shown next to all cars that we have confirmed are disinfected between each and every renter.

Search filter

Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.

We understand your need for flexibility.

We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

Auckland Airport (AKL), Auckland, New Zealand
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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USAVE at Auckland Airport

9 Manu Tapu Dr, Auckland Airport, Auckland 2022
0064 092 569 430 / 0064 0508 112 233
Pick-up instructions
On arrival please call 0064 0508 112 233 to arrange your shuttle
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-17:30
Tue:07:00-17:30
Wed:07:00-17:30
Thu:07:00-17:30
Fri:07:00-17:30
Sat:07:00-17:30
Sun:07:00-17:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

New Zealand
Mazda Demio
November 5, 2020

Pros: It was Alamo not hitch car was great lady at the desk needs to improve on her customer service

New Zealand
Mitsubishi Outlander
November 3, 2020

Pros: incompetent disaster

Cons: Arriving at the air port and no contact with the car hire company and having to go to another car rental company and rent another car

New Zealand
Mitsubishi Outlander
August 12, 2020

Pros: Easy prompt response and easy to find

Cons: Nothing

New Zealand
Mazda Demio
July 16, 2020

Pros: The value & helpful staff

France
Mazda Demio
April 11, 2020

Pros: I couldn't dropp the car off in time because of the lockdown. I sent a mail explaining the situation and the people have been very understanding and didn't charge me for extending the hire. They always reply to my mails. Very nice people indeed.

Australia
Mitsubishi Outlander
April 10, 2020

Pros: Friendly efficient

Cons: No response to our request for a credit for unused time.Not our fault and it would make us come back next trip

United Kingdom
Mitsubishi Outlander
April 8, 2020

Pros: They were friendly, didn't get too pushy with extras and were helpful during extended rental through the Covid-19 situation

Cons: The car was a 2006 model, with only CD & Mini-disk, no aux, no GPS, no screen, i had to buy an FM transmitter & phone holder to get my own music/GPS.

United Kingdom
Mazda Demio
April 1, 2020

Pros: Friendly

Cons: Efficient

Australia
Mazda Demio
March 31, 2020

Pros: When dealing directly with the company, it was all easy and the staff were very efficient.

New Zealand
Mazda Demio
March 30, 2020

Pros: everything

Cons: nothing

Australia
Toyota Estima
March 25, 2020

Pros: Friendly, easy to speak with, car ready, overall good service.

Cons: Nothing

United States of America (USA)
Mazda Demio
March 24, 2020

Pros: Easy, efficient rental car service.

Cons: nothing

Australia
Toyota Estima
March 18, 2020

Pros: Efficient and friendly

Cons: Nothing

United Kingdom
Mazda 3
March 15, 2020

Pros: Quick and easy collection

Cons: When dropping off the lady who served us was very rude and did not have any manners

United States of America (USA)
Mazda 3
March 15, 2020

Pros: Staff and speed of the process

Cons: Different phone numbers in different emails -trouble connecting to get picked up.

Australia
Mazda Demio
March 10, 2020

Cons: given wrong time for opening do not get copy of photos of car upon collection fuel tank was not full

Canada
Mitsubishi Outlander
March 7, 2020

Pros: Could pick up the car in one location and return at another for a minimal charge.

Cons: Somewhat efficient

Canada
Mazda Demio
March 6, 2020

Pros: speed of exit, shuttle

Cons: mileage was high

New Zealand
Mitsubishi Outlander
March 6, 2020

Pros: The rental agents were great, pick up had to wait quite a while... the van turned up but didn't wait for us.

Cons: We had to return our 1st car as had a major pulling to the left problem this should have been picked up b4 we got into the car We should have been upgrade for the issue as we had to return

India
Toyota Estima
March 3, 2020

Pros: Efficent service providers. The people answered all my questions clearly

Cons: The car left a lot to be desired. There was no bluetooth, and no cruise control. These things are standard in rental cars these days. At least I should have been informed about this at the time of booking.

United Kingdom
Mitsubishi Outlander
March 1, 2020

Pros: Friendly and helpful

Cons: Difficulty contacting the organisation at the airport because the message system was not working properly.

United Kingdom
Mazda 3
February 27, 2020

Pros: Very friendly and helpful staff.

Samoa
Mahindra XUV500
February 23, 2020

Pros: Helpful, efficient reps

United States of America (USA)
Mazda Demio
February 23, 2020

Pros: Efficiency! Prompt pickup and delivery at airport. Especially liked their location. Easy to find when returning the car

Cons: N/A

Singapore
Mazda Demio
February 20, 2020

Cons: I had to wait long time for a pickup from the airport. The agent charged me for the insurance I did not ask for and I had to wait for NZD600 to be refunded. The company was closed at the time of my morning flight and I had to walk to the terminal as no shuttle service was running. Not happy.

Australia
Mahindra XUV500
February 13, 2020

Pros: Not much

Cons: Not much

United Kingdom
Mitsubishi Outlander
February 10, 2020

Pros: Value for money

Cons: Nothing

United States of America (USA)
Mazda Demio
February 10, 2020

Cons: After I booked through Discover, I received multiple emails with different instructions on what to do when arriving at the airport. After calling Discover, I learned that the company that I would be renting from is actually the sister company USAVE.

Australia
Mitsubishi Outlander
February 8, 2020

Pros: Friendly staff and good service

United States of America (USA)
Mahindra XUV500
February 7, 2020

Cons: The lady who checked us out was in a bad mood. Very abrupt and unfriendly (not rude) i was expecting a little more respectful farewell. Maybe she was having a bad day...sort if starting of a bad day. Maybe we expected too much compared to the super friendly welcome we got on arrival for pick up

New Zealand
Mazda Demio
January 28, 2020

Cons: Left waiting at the airport for shuttle bus for over 30 minutes. Kept waiting for car long after completing paperwork. Discovering petrol cap missing on first fill up (filling up was the reason we were given for the delay on pick up). Being told off by staff when pointing out missing petrol cap upon rental return (we'd have much preferred it if it wasn't missing in the first place).

French Polynesia
Mazda Demio
January 24, 2020

Cons: I'd asked for a quick check in in advance as I had a bus load of kids waiting for me in front of their office. They were very long, seemed to be doing minor things rather than sorting me out and then were very long going through everything when I'd already sent things through beforehand to go fast.

New Zealand
Mazda Demio
January 7, 2020

Pros: Fast and efficient service. Friendly staff. Cost effective option over the holiday season.

Cons: Car was very average, but the cheapest option was always going to be!

Canada
Mazda 3
January 4, 2020

Pros: don't like at all

Cons: don't like at all

Australia
Mazda 3
November 21, 2019

Pros: The man that picked us up from the airport in the morning and then dropped us to our motel when we dropped car back is a credit to Hitch... He will be the reason we hire again in January

Cons: Can’t think of anything

New Zealand
Mazda Demio
October 18, 2019

Pros: It was quick and easy.

Cons: The after hours pick up was tricky and I had not been alerted to this potential problem. I had to figure this out for myself and fortunately was not left waiting at the airport. I needed to be told about this.

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1415.00), Theft Protection, Airport surcharge, Premium Location fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Deposit and deductible policy
A deposit will be charged on the renter's credit card through the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Payment policy
At the time of pick up, customers will be required to pay the amount of the rental.
The following payment methods are accepted: MasterCard, Visa, American Express, Debit cards.
Cash is not accepted.

An administration charge of 2.5 % will apply for payments made by credit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
It is forbidden to cross country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Ski rack, Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours


Service outside of business hours is available by request and for an additional charge. Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
The grace period will be honored only during business hours.
In order to have service out of hours, the renter must provide the following information: credit card, Driver's License details, Phone number, email address.

Pick-up & Drop-off
Mon:08:00 - 17:30
Tue:08:00 - 17:30
Wed:08:00 - 17:30
Thu:08:00 - 17:30
Fri:08:00 - 17:30
Sat:08:00 - 17:30
Sun:08:00 - 17:30

Top Suppliers at Auckland Airport

Interrent
Interrent
Exceptional 9.5
+6402102295260
25 Laurence Stevens Drive, Mangere, Auckland 2022
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Mint Rentals
Exceptional 9.4
+6499308271
5 Aintree Ave, Mangere, 2022, Auckland
National
National
Exceptional 9.2
+64092560849
42 Verissimo Drive, Mangere
Go Rentals
Exceptional 9.2
+6492575142 / +6492570992 / 0508246884
3 Joseph Hammond Pl, Mangere, Auckland 2022
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Europcar
Excellent 8.8
+64092750066
25A Laurence Stevens Drive, Auckland Airport, Auckland 2022
$21 - $54
Working hours
Mon:07:00-17:30
Tue:07:00-17:30
Wed:07:00-17:30
Thu:07:00-17:30
Fri:07:00-17:30
Sat:07:00-17:30
Sun:07:00-17:30
Enterprise
Excellent 8.8
+64092560849
42 Verissimo Dr, Mangere, Auckland 2022
$14 - $116
SIXT
SIXT
Excellent 8.7
+6498694666
Unit J/80 Richard Pearse Drive, 2022
$32 - $109
Keddy
Excellent 8.6
+64092750066
AUCKLAND AIRPORT
$20 - $35
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
Avis
Avis
Excellent 8.5
6492568366
Terminal Building
Working hours
Mon:08:00-16:30
Tue:08:00-16:30
Wed:08:00-16:30
Thu:08:00-16:30
Fri:08:00-16:30
Sat:08:00-16:30
Sun:08:00-16:30
Alamo
Excellent 8.4
+64092560849
42 Verissimo Drive Mangere
Working hours
Mon:07:30-20:00
Tue:07:30-20:00
Wed:07:30-20:00
Thu:07:30-20:00
Fri:07:30-20:00
Sat:07:30-20:00
Sun:07:30-20:00
Budget
Budget
Excellent 8.5
6492568448
Terminal Building Auckland Airport
Working hours
Mon:08:00-16:30
Tue:08:00-16:30
Wed:08:00-16:30
Thu:08:00-16:30
Fri:08:00-16:30
Sat:08:00-16:30
Sun:08:00-16:30
Routes Car & Truck Rentals
Routes Car & Truck Rentals
Excellent 8.5
+6493733925
110 Montgomerie Rd Airport Oaks, Mangere Auckland 2022
$18 - $26
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
RightCars
Excellent 8.4
+6498879775
8a Aintree Avenue, Airport Oaks
GreenMotion
Very good 7.7
+640800871563
54 Ascot Road, Mangere, Auckland 2022
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
NUCarrentals
Very good 7.6
+64096302625 / +6493033912
5 Airpark Dr, Mangere, Auckland 2022
Ace Rent a car
Ace Rent a car
Very good 7.5
6492569944 / 6493092258
Manu Tapu Drive
Goldcar
Goldcar
Very good 7.3
+34965233425 / +6402102295260 / +64021493648
25A Laurence Stevens Drive, Auckland Airport, Auckland-2022
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Surprice
Surprice
Very good 7
+6496665113
112 Pavilion Drive Auckland, New Zealand
Lucky Rentals
Good 6
+64800808881 / +64092755110
2022, 5 Aintree Avenue, Mangere, Auckland
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