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EXER at Tirana Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Car was in very bad condition. Deposit was 800 eur, too much and we should pay for additional driver because they refuse take deposit from debet card.
Cons: The car we were given was a top-of-the-range car. Volvo S80. We thought it was a good choice, but at the start of the trip we saw that it had 165,000 km on it. After 700 km, out of the 1,000 km we did, we got a "low oil level" message. I had to look up on the internet the type of oil in the car (model, year, displacement...) and we called the emergency number to ask for permission to put oil in. We bought 1 litre and were able to continue our journey. There was no water for the windscreen wipers
Pros: The service was easy and friendly
Cons: Parking lot is 500 meters from the office. So, returning the car for inspection is problematic, needs more time.
Cons: We received a super old car, some pieces on interior were broken, gas deposit was empty (we arrived near 1am and still had to stop on a gas station otherwise we wouldn't reach the hotel). The car was so old and so used that the gear box didn't work properly (mainly the back gear) and tires were in bad condition. Overall, we didn't feel safe with the car, we were always worried with the car condition and we feel the price was not fair considering the car quality.
Pros: They were friendly and helpful and refunded their part completely when we cancelled
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A senior driver fee applies to drivers over the age of 73.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Crossing country borders is allowed to the following countries: Croatia, Greece, Kosovo, North Macedonia, Montenegro.
Crossing country borders is forbidden to the following countries: Bosnia and Herzegovina, Bulgaria, Serbia. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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