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ACARENT at Tirana Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly, helpful, efficient and patient staff.
Cons: The engine stalled all the time. The car was old and without parking sensors. We had to pay extra.
Pros: They were attentives and explica'm very well the rental conditions
Cons: The car was old (100.000kms!). We expected a newer car.
Pros: Fast, easy to find, good communication
Cons: Were not properly informed ahead about insurance
Pros: Quick to pick up
Cons: They quickly do the paper work when you pick up but when you drop off they look at the details very carefully. If you missed something when you pick it up they will try to blame it on you.
Pros: Sur le site, il est indiqué que l'agence accepte les cartes de débits. Mais cela n'est pas vrai en agence. Discovercars nous a gâché nos vacances.
Cons: Sur le site, il est indiqué que l'agence accepte les cartes de débits. Mais cela n'est pas vrai en agence. Discovercars nous a gâché nos vacances.
Pros: Car, and service was appalling, and dossappointing that the purchase online was not received. Will not use this website again. Will always go directly to large branded companies in future.
Cons: Very very difficult to find company, called 10 times and not answering calls, later reported that he was sleeping and missed the calls. Spent 2 hours trying to find. Very rude when arrived. Also had polo’s in carpark but proceeded to provide ford fiesta. Gear stick falling off and car felt extremely unsafe with engine misfiring. Whole car shakes when breaking.
Pros: Friendly persons and helpfull. Easy going.
Pros: Very friendly people
Pros: They were very busy, but still provided personal, helpful service. Return was seamless. The first car that they selected for us would have been a free upgrade, but the AC did not work.
Cons: The car we rented was fully serviceable but gave us a false Oil Low signal and the interior control for the driver’s side mirror was broken.
Pros: -car condition
Cons: -unclear contract for people using a debit card
Cons: لم اسافر وطلبت ارجاع المبلغ ولم يرجع لي مالي
Pros: Very good
Cons: Very good
Pros: Car rental agents
Cons: The overall condition of the car was not optimal, and I think that the car itself (engine, etc.) was below the market for the amount of money paid.
Pros: I have been sold two insurance at same time and been forced to keep 625 euros deposit for a month for one week car rental.
Cons: I wish I booked from somewhere else
Pros: The car was new-ish clean and in good condition
Cons: Although the car was new-ish and in very good condition, it wasnt the same or similar size that was stated on the website when l reserved it. Which means l paid the same price for a smaller car, and l dont think thats fair, but in a situations like that a customer hasnt got much choice and its left to deal with what he/she is given.
Cons: My reservation has been canceled and I had big problems at beginning of my vacation because of this!
Pros: Smiling staff
Cons: Fraudsters, do not accept cards for a deposit, I have to buy theirs full insurance.
Pros: Very badly run service
Cons: Nothing because it was very bad service
Pros: They deducted money , and didn’t give me a car I was held up by immigration no way to contact any person , and because i was delayed one hour , they said we dont have car for you And dicovercars agent was rude and usless
Cons: They deducted money , and didn’t give me a car I was held up by immigration no way to contact any person , and because i was delayed one hour , they said we dont have car for you And dicovercars agent was rude and usless