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CarQ at Tirana Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Agent helpfulness by pick-up
Cons: Wrong preparation of the car (lack of motor oil-approx.10mm below of the minimum recommended level, damaged detector of motor oil level,damaged wiper blades-scratching of glas with big noise by less intensive rain)
Cons: CarQ has no respect for tourists and we are very outraged by the treatment received. We consider that they have stolen €500 from us!!!
Pros: Nothing
Cons: This provider is not exactly in the terminal. There are no sign posted so you need to ask other providers. There is 15 min walk on the broken pavements and on the road from the terminal building. Customer services was poor. Car had uncountable dents and scratches. They do not have full to full policy, so I had to return with maximum amount of petrol in case they object. Getting to them and walking back to the airport with 2 children and multiple luggage was on a broken pavement was hard.
Cons: It's not in the terminal. You walk approx 500 m outside the airport.
Pros: Nothing
Cons: No features in the car despoten high price, high insurance price, no explanarion about insurance in neighbour countries, unfriendly people. No reference to DiscoverCars and what is covered and what not.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 72.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
Written permission from the rental company is required.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available only by previous request.
Snow chains are allowed in icy/snowy conditions.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.