CAPITAL CAR RENTAL at Tirana Airport

Pros: personnel, car, service minded.

Cons: the car still had some rubish from the previous rentee so could have been checked/cleaned a bit more thoroughly from the inside.

Pros: Newer cars and friendly staff

Cons: Friendly staff and fast service

Pros: The service was very good.

Pros: The car was in good condition and the process of picking it up and dropping it off was very simple.

Cons: did not accept amex credit card, so was forced to buy their €170 insurance

Pros: friendly and quick and helpful

Pros: Fantastic service, incredibly easy experience all around. Highly recommend

Pros: No deposit and they always explain well how it works.

Cons: nothing

Pros: Good service and helpful information.

Pros: Decent car, comfortable, strong enough, and proper size for the roads.

Cons: Didn’t have front window washer liquid. Bluetooth didn’t work, had to go fish for, find & buy hard wire for ApplePlay to work.

Pros: Friendly agent.

Pros: The car was dirty inside A lot of trash inside

Pros: Reliable vehicle and friendly staff!

Pros: Velká ochota pracovníků. Pomoc při placení pokuty za parkování.

Cons: Auto nebylo v top kondici. Špatně seřízené automatické řazení. Stěrače fungovaly šíleně, ohýbaly se při stírání okna. Až při převzetí auta jsme se dozvěděli o tom, že některé silnice nebo oblasti jsou zakázané.

Pros: Fully met expectations! Pick up location is very handy and the staff is absolutely amazing! Good prices and great service.

Pros: Friendly service, didn’t try to talk me into extras

Cons: The discussion about there own insurance options

Pros: No creditcard needed

Cons: paid for dropping out of business hours, but nobody there.

Pros: see above

Cons: see above

Pros: Muy buen servicio

Pros: Good service at all the times nice and polite

Pros: I’m extremely happy with my choice. The car was brand new and in excellent condition, and the staff member at the office was very polite, kind, and helpful. When I visit Albania again, I will definitely rent from them without a second thought. I highly recommend them!

Pros: They were very kind and made the process easy. Picked me up from the airport. Provided me with general knowledge about roads in turkey. And also were very responsive about any questions I had.

Cons: N/A Would highly recommend anyone to rent through here

Pros: Prijaznost osebja, opozorili na zavarovanje, kaj se lahko zgodi.

Cons: Avto je bil samo spran zunaj, noter ni bil očiščen, manjkala je voda za spiranje stekel (prve šipe).

Pros: Friendly and straightforward rental process. Everything was very well documented and explained.

Pros: Great service Great car Highly recommended

Pros: Fast, correct and reliable. Everything went very smoothly, we had no issues and they made sure to make sure to give the best service.

Pros: Clear instructions, friendly attitude, good cars.

Cons: Not easy to find when attiving in Tirana airport. You have to go 300 meters around 2 fences along the busy road. Not the safest place. Office in Tirana does not work very late - customer support couldn't help me return the car earlier cause office in the city was closed around 20:00 (in airport it's open until 23:00).

Pros: The employer was helpful and explain everything very nicely, he also issues the letter for travel towards different countries without a problem.

Cons: In front of the airport there are big barriers, which makes it very difficult to cross and walk to the Car rental, as it is in front of the airport on the other side of the street. Local authorities needs to solve this issue, actually its dangerous just to walk all around in the middle of the cars.

Pros: Flexible easy and friendly staff

Cons: Good service would use again

Pros: Car in good condition and excellent fast service

Pros: It was fast and the agent was so helpfull

Pros: No hassle picking up the car or dropping off. By far one of the best car rental experience. Highly recommend.

Pros: Quick pick up and drop off. Very professional service with everything well documented. Friendly staff who made us feel comfortable the whole time. Definitely one of the best car rental experiences I've ever had.

Cons: All good

Pros: The staff was extremely helpful, Armando called us a taxi and even negotiated the rate of us: The car ran smooth and was clean

Cons: There were a good amount of scratches on the car

Pros: Het was een goed bedrijf, en een fijne auto meegregen. Wel slim om volledig verzekerd te zijn in albanie.

Cons: We konden eerst het bedrijf niet vinden bij aankomst. Maar werden geholpen door de lokalen mensen. Ook moesten we extra betalen bij aankomt omdat de ene de creditcard had en de andere het rijbewijs. Dit moest de zelfde persoon zijn, anders moesten we bij betalen.

Pros: Excellent service, fast pick up, clean car and even faster drop off. The whole team has great communication skills and were very clear on paperwork that needed to be signed and kept in the car for the rental period.

Pros: The guy at pick up was nice and smart

Cons: Even though The guy at pick up was nice and smart, he made me pay much more than prevented arguing that the full risk insurance was not effecitve in Albania because Albania "seems Europe, but is not Europe"

Pros: Easy contact

Pros: Capitalist car rent is very good!, there is very fiendly guy Orgis Mudiq (Sorry if name is write wrongly :-)

Cons: I don’t like if I need pay some extra in car rent company, but if discover cars not proovide full insurance than what I can do :-)

Pros: The service was perfect, everything well described and fast.

Cons: The extra insurance that they offered, it’s not necessary but they say it is.

Pros: קבלה והחזרה מהירה של הרכב

Cons: רכב אחר ממה שהזמנתי, קיבלתי רבע טנק, צריך להחזיר רבע טנק....לא רציני.

Pros: Agent friendliness and helpfulness, clear rental conditions, information of which roads were not allowed to drive on (presumably due to their poor conditions).

Cons: The car had several dents and would not drive perfectly straight when not holding the steering wheel firmly, potentially indicating a previous major damage or accident.

Pros: We could contact easily with the car rental and the car was the car we rented

Cons: Even when we paid a full coverage on this site we had to pay another at the rental

Pros: Nice contact whit the owner. Easy to find. The car was perfect for our trip in Albanië.

Cons: The drop off takes a little more time but we were early for our flight so that was not a problem.

Pros: Friendly staff, great service

Pros: Vozilo v odličnem stanju, predvsem pa bi pohvalil njihovega delavca Orgis, ki si je vzel čas in nam prijazno razložil vse, kar smo želeli vedeti.

Cons: Kot že zgoraj napisano, smo zavarovanje plačali vnaprej, nato smo morali zavarovanje plačati še Capital car rental.

Pros: Everything was smooth and very clear. I would like to thank manager Orgis for his job. He made everything good and fast!

Pros: Excellent customer support

Cons: They were wonderful no complaints at all

Pros: Car condition and the communication!

Pros: Helped us with the directions . 2nd day , has some lack of knowledge how to use the car features and they help with immediate actions

Cons: Less than half talk of fuel , but not a major issue .

Pros: They advised on possible risks and were proactive in their communication.

Cons: Pickup took al little more time than expected.

Pros: customer friendly, great tips for local driving routes, very affordable

Cons: -

Pros: Polity and very fast

Pros: Great car . Skoda kodiaq 2017. Included all extras. Carplay usb connection (apple &android) , parking cameras- front & back. Electrical baggage and built in cooler . 4 28” suitcases easily entered + extra space

Pros: the service is great.

Cons: the cars are old.

Cons: Charged me 80 euros for a scratch and wouldst let me go without paying it. Said I would get my depo back. Insurance was with Discoverycars so its a long process.

Pros: Bardzo miła obsługa, można by było lepiej doczyścić szyby jednak odebraliśmy samochód przed deklarowanym czasem. Pan z obsługi nagrał filmik obrazujący stan samochodu a następnie wysłała mi go na WhatsApp.

Pros: Orgis was very kind and helpful in explaining how everything worked (and he even gave us some suggestions regarding our trip!)

Pros: The staff was very friendly and helpful, for example they found a solution when we had issues with our credit card.

Pros: Low deposit. Nice personel.

Pros: I recently rented a Volkswagen T-Cross from Capital at Tirana Airport, and the experience was outstanding from start to finish. The team at Capital was welcoming, professional, and made the pickup process quick and hassle-free.The VW T-Cross was in perfect condition—spotlessly clean, modern, and very comfortable to drive. It was ideal for exploring the beautiful Albania. Returning the vehicle was just as easy, with no delays or hidden fees. I highly recommend Capital to anyone.

Pros: they are super friendly

Pros: I loved the friendly service, clean car, and how easy and quick the whole rental process was.

Cons: Everything was perfect .

Pros: Very easy and smooth . Good car.

Pros: Agent is helpful and flexible. Vehicle is in good condition.

Pros: Everything

Cons: Everything was perfect

Pros: Great customer service

Cons: The car smelled a little bit of cigarettes.

Pros: Orgis was our agent, he is kind and speaks English well. We got different car than we had booked, but everything went fine.

Pros: Service was good. But car dash board was showing different sings on. Something was wrong and dint feel confident 100% we send pictures to company and they said its OK to drive.

Pros: Het afleveren ging vlot.

Cons: De ontvangst bij het ophalen van de wagen was rampzalig. De man probeerde ons 20 euro extra te doen betalen in cach omdat we te laat zouden zijn geweest. Het was 23:50 als we toekwamen en er was vermeld dat we tot 23:59 terecht konden bij het kantoor. Hij stuurde zogezegd een bericht naar zijn baas om te zien als we de auto mee kregen als we de 20 euro niet betaalden. Ik wilde niet toegeven en heb er nog 15 moeten zitten wachten tot hij toegaf omdat zijn baas zogezegd niet antwoorde.

Pros: Qualità-prezzo

Cons: Niente

Pros: Efficincy of picking up and dropping off and value for money of the car.

Cons: The fact they request keeping credit bank card details as caution. We opted to give them cash.

Pros: Overall service was good for us. They sent us a WhatsApp message with exact location where to find them. Our point of contact was Orgis, was friendly and gave us some nice recommendations for our trip to the south of Albania.

Cons: While we were given a bigger class car, it also added some extra cost for the insurance that we purchased there.

Pros: The agent Ogiris (hope it is right) was friendly and efficient and helped us all the way

Pros: Great service. Very nice people

Pros: Very friendly and efficient.

Pros: Easy extension of rental, clear, personal communication on WhatsApp

Pros: Nothing to say all good they are really wonderful inservices more than expected and brand new car nothing say about it and their hospitality is outstanding

Cons: Especially the boys Orgis and Elvis they are wonderful

Pros: Very freindly

Pros: Booking was easy. The people at Capital Car rental were amazing, great service and they really helped us out. Highly recommend.

Pros: Best car hire experience anywhere, ever

Pros: Good and fast pick up and drop off.

Cons: All good.

Pros: Whole process worked fine thats what I like..

Cons: None

Pros: I reviewed a lot rental companies before booking with Capital and I can wholeheartedly say that they might be the best company in Tirana!! The entire staff, the company was not only very helpful, they were very clear with their communication. They adapted themselves to our delayed flight, (we arrived 11H later!!!), we had to change meeting points for the car 3-4 times, they never made an issue out of it. The car was super clean. Would definitely recommend!

Pros: Super friendly staff :)

Cons: Nothing

Pros: No credit card deposit, car in good condition, friendly agents.

Cons: Had to wait a bit at the agency for picking up the car but very good communication about that

Pros: Condition of the car.

Pros: Quick and professional service, both during pickup and return.

Cons: Really nothing.

Pros: Friendly staff. Very good price and a lot of options for upgrades.

Pros: Price and service