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EUROCAR Rentals at Tirana Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very friendly staff, both pick-up and drop-off process were relatively quick and painless.
Pros: The people were friendly and efficient. We were able to secure the necessary approvals to travel across country boards and had a wonderful time.
Cons: It took 1 hour 40 to pick up the car as only one member of staff on duty. Cars are parked a long walk on the other side of the terminal so back and forward to check car and complete paperwork. Didn't have any child booster seats that we'd booked so had to waste time the following day picking them up from another office.
Pros: Clear information
Cons: Bad service when car company wants to change policy after reservation
Pros: Friendly agent. Car was provided in a short space of time
Cons: I signed up for extra insurance on discover cars, however was told that if that was damage i would need to pay EUROCAR and claim back from discover cars. I therefore had to pay an extra 20€ a day for extra insurance
Pros: Car was nice
Cons: Not providing repair documents, so we are unable to claim damages with our own insurance.
Pros: Friendliness, efficiency, no harassment or seeking to get extra money.
Cons: A road map would come in handy, especially in the country where I picked the car.
Pros: The efficiency of the rental agents
Cons: The car I ordered had an air-condition problem, and I had to take a smaller car instead, with no refund for the cost difference.
Pros: *Easy access to the rental office. *Personnel ethics .
Cons: *I received the car uncleaned, and delivered it to them very clean. * mistake was in writing the contract until 07/20, and the correct thing is that my reservation is until 07/21, and accordingly they took an Audi from me and gave me a Kia Sonnet.
Cons: We had to wait for around 1hour in the sun to pick up the car, as the place was closed and there was nobody around. The telephone number provided was just ringing and nobody answer. The car was very dirt and there was no petrol in the car.
Pros: Good service and very kind representative
Cons: Car had just arrived, so it wasn’t totally clean. We were informed about it upon arrival, so it was fine.
Pros: Clear car
Cons: Paid for maximal coverage via DiscoverCar website. When I arrived at EuroCAR, they said it was not insured and I had to pay full coverage AGAIN! +220 euro extra. Total scam
Pros: easy process, delivered as agreed
Cons: reaction time and support on flat tire
Pros: Ok in the end, but waited 20mins for someone at the rental desk. We went away and came back thinking we’d got the wrong place. On return, luckily they were already dealing with another customer, otherwise would have been waiting even longer as they don’t answer the phone.
Cons: Took a long time to pick up, not even offered a drink 1hour to sort including time waiting for a representative. Car was ok, could be cleaner internally and it came dented.
Pros: Vary Friendly
Cons: Navigating maps were not that updated versions and old models. It was waste of money as it was not that helpful as we used our phones and Google maps
Pros: Friendly staff, amazing service
Pros: the front desk employee and the car cleanness.
Cons: Booster seats that I had booked weren't immediately available and they had to take apart a child seat to replace a missing booster. They also didn't have a satnav which I had also pre booked.
Pros: the service provided by the EUROCAR manager at Tirana airport is the best that I have received among carrentals. the manager is great. he was waiting for me despite the fact that the plane was delayed by 2.5 hours. I am very grateful to him
Pros: the experience was efficient, straightforward and there was no stress and the one way rental was just what I wanted
Cons: nothing to dislike
Cons: The car was old (millage more than 160000 km), there was a lot of scratches and dents all over the car. At the last two days, the engine started to stall. The worst of all was the engine stalling several times during the crossing of LLgora. And in the end, Eurocar fined us 25 euro because they've found a new scratch on the bumper that already has a big crack!
Pros: Nice representative Easy hiring period Good car performance
Cons: 450 Euro deposit payment is too much
Pros: Absolutely nothing. The worst experience ever
Cons: See above
Pros: All services were in order.
Cons: front window has crack.