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Ace Rent a car at Tirana Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: WORST CUSTOMER SERVICE EXIST. The support it's terrible, the woman it's in a terrible mood, she don't know how to works at all. Terrible support.
Cons: Support, customer service. I think I never had such terrible service in my life. Just want to charge without explain the charger.
Cons: Kwota na miejscu okazała się być ponad 2 razy większa niż podana na waszej stronie podczas rezerwacji Online
Pros: Cars are fairly new and clean and pick up from airport is efficient.
Cons: Summer tyres in winter, no duty of care towards their clients. Communication is terrible no one responds to emails, calls, whatsapp messages. Areas like this which really penalise the car rental agency as they could potentially do very well but crazy how they are unable to provide the correct level of service and safety towards their clients
Pros: Although the rental office was around 15min drive from airport it was ok because I knew it when booking. Staff was extremely helpful and nice.
Pros: Customer service
Cons: Excellent service
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, credit card, valid driver license, International Driving Permit (IDP).
A deposit will be charged if one of the following cards is used: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
crossing country borders is available on previous request at least 7 days before the pick up date.
Crossing country borders is allowed to the following countries: Albania, Bosnia and Herzegovina, Croatia, Greece, Kosovo, North Macedonia, Montenegro.
Prices for extras are shown on the booking page.
Additional charges will be applied.
Pick-up & Drop-off
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