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Sicily By Car at Tirana Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick and efficient
Cons: I got the car with the tank 50% filled and was supposed to return it with 50%. This is of coursxe nearlly impossible and would be much more client friendly to just to full-full or empty-empty
Pros: The car only
Cons: The costumer service was bad, the manager was rude, shouting and in a bad mood. People are really rude, except the man that brought me the car. The woman and the man inside were rude! They should become more friendly with the guests.
Pros: fast pick up and delivery
Pros: Very kind english speaking employee. Good car Good communication
Cons: Tank was 3/8 full, so we had to return it 3/8.
Cons: The car was really old and falling apart. Air conditioner didn't work well, several pieces on the car (internal) were broken, and other plastic pieces wouldn't stay in place. Car had several warnings for the break needing maintenance, no water on the cleaner for the front glass, and also no way to open the front cap (the opener was broken as well). The car was given to me with less Diesel than agreed.
Pros: Cordiali a modo e disponibilissimi per causa mia ho fatto un ritardo di varie ore non si sono presi extra. Perfetti
Cons: Never again
Cons: It was impossible to check the car's condition in a parking with no lights at night The tyre had an air bubble, They asked me to don’t change it, then change it but with the spare tyre (They menace me to charge me extra cost because I changed the tyre with a new one (300km were missing) and they didn’t provide me any documents for the reimbursement for the online assurance. I had to pay for car wash before dropping it off Couldn’t drive on dirt roads Unpleasant assistance Terrible experience
Pros: Fast service at the picking.
Cons: During the picking, it was said that car had not damage however it had and we needed to notice to company! Difficult to find the crossway of returning.
Cons: I asked if it was possible to pay with a debit card, and give the deposit using a different card (a credit card), it would have been useful to avoid some fees on the exchange. They said no it has to be all the same card. In Corfou with a different rental agency they did it. Something technical to be improved
Pros: Everything good...
Pros: Excellent service. Quick turnaround. All necessary formalities completed easily and relaxed. First time I have used Sicily by Car but very impressed with their friendly efficient service.
Pros: Completely new car. Everything was perfect.
Cons: I've receive info with different address. There is rental desk just outside airport and there is no need to walk to the main site of the company.
Pros: the extreme rudeness of the worker from the first telephone call through to the paperwork and him challenging me to fight him was totally inexcusable.
Cons: Being challenged to a fight by the extremely rude worker who did my paperwork
Pros: Absolutely nothing. They are not helpful and difficult to get to from the airport even though they're right across the street you have to walk a kilometer of fence to get to them.
Cons: They refused to release me a vehicle stating my card was debit and not credit even after assuring them the card could be processed as both and I had taken multiple rentals in that area in the past with the same card no problem. They took a down-payment from the same card which I still need to be refunded.
Pros: The agent Ermald was a great helper. When I did not feel comfortable with the first car, he helped to change it immediately with another one. Returning the car also was smooth and quick process without any problem. Thanks
Pros: Friendly staff
Cons: There was no water in the screen wash.
Pros: Ermald was fantastic
Cons: I asked where I could get a SIM card with internet for my stay in Albania. That lady who prepared the papers to sign told me that she doesn't know that but suggested to pay 6 EUR/day to have it in the car. I didn't like that option. Later on I found that you can buy such card in the Tirana airport that is about 150 meters away from the office (Vodafone or One mobile operators).
Pros: Price Office stuff
Cons: Border cross fee is a little expensive
Pros: No service Provided
Cons: No service provided
Cons: El estado del coche, encima tengo q dejar un depósito de 500e
Pros: Customer Service
Cons: The vehicle received is old model. Prefer to have model not older than 02 years (minimum). Due to extreme weather it was recommended to have the glass tinted.
Pros: prices in the normal range
Cons: Overly "marked" cars, as in my case, it becomes too easy to question the damage!
Pros: Professional staff.
Cons: The rental car had a clutch about to fail.
Cons: Local agents, car was not perfect eg. Clutch was almost consumed, missing maintenance
Pros: Rental office is not with others outside arrivals but is in Jurgen Hotel in front of Departures section of terminal, easy to see, but only when you know where to look and a longer walk than it seems due to barrier in the middle of airport road. Not everything was smooth but all problems were solved with a typically resourceful, friendly and flexible Albanian approach.
Pros: The car was not new, infact it was VERY old. It had 230,000 km mileage on it. There was a knockoing soung in the tire suspension, it was scary. The agent revused to replace the car !!!
Pros: I believe it’s the best provider in Albania,and I totally recommend.
Cons: They changed office location without notification
Pros: The tires not good
Cons: Trasparenza è affidabile
Pros: Fast, easy to deal with.
Pros: See above
Cons: It took a bit long before we could drive away. We only had little time in Albania, so 10 minutes for pick-up should be enough
Pros: We got diesel car with economic consumption
Cons: They offered additional insurance, although I already paid by reservation
Pros: The car was new
Pros: Helpful staff. Short walk from airport. Nice clean car.
Pros: The gentleman who served me on collection was extremely polite professional and kind. He was thorough and spoke excellent English
Cons: all good
Pros: Very professional and easy to deal with.
Pros: Staff were friendly and car was clean
Cons: Staff didn’t go over the contract appropriately which led me to a lot of headaches at boarders. The wifi in the car also didn’t work for the majority of my trip and staff didn’t reimburse me for the time lost. Instead they insisted that it was the first time that had happened and wasn’t taken seriously. The manager was more interested in defending himself than taking any responsibility for the actual issues such as the wifi. Highly disappointed with my experience.