Carwiz at Tirana Airport

Pros: By the pick up and drop off the agent made lot of pictures over all the car. All small scratches documented and evaluated by the drop off. Agent recomended to make video and pictures before take of a car. Good approach.

Cons: The cleanliness of the interior was very poor. Chewing gum stuck to the floor in front of the driver. Small stomnes and dust in the back seat.

Cons: Even though I rented the vehicle on December 4th, it still had worn out summer tires, even though I paid extra for a trip outside of Albania, I still didn't get a green card and the rental location is 900 meters outside of airport.

Pros: Agents at office do what they really want. They don't care about customers.

Cons: Speak on them language and customer don't understand.

Pros: There is no such a things like customers service provided

Cons: There are only boys playing around, no customers service, the boys give me a Phone number I should call but nobody picked up, so go fuck yourself with such service awful thing I just complained for such handling in Croatia mother company

Pros: The represantitives were very efficient. Apart from that we had a delay for the flight and we were going to be a little late and they stayed waiting for us even if theybwere supposed to be closed. The process was very efficient and we had no trouble collecting and even dropping off the car, it took us only few minutes for both

Cons: n/A

Pros: Was pretty cheap Didn’t push for extra cover We got a puncture just before returning the car and they got all the paper work ready. But they were quite rude when doing it

Cons: Bad customer service Barely acknowledge you half the time Just rush you through signing stuff without explaining properly No instruction on using the car No explanation of Albania road laws like needing dipped lights on all the time Car inside felt dirty Outside was banged up When we picked up, someone’s flight was delayed so they cancelled the car. They were very rude to them

Pros: Niente

Cons: Ho prenotato l'auto su discovercars a un prezzo che sembrava competitivo. Arrivato a tiranna la stessa carta che avevo usato per prenotare l'auto non andava bene per depositare una caparra di 1200€ non precedentemente comunicata. L'alternativa in assenza di altra carta era pagare 500€ in contanti per ritirare un auto già precedentemente pagata circa 200€. 700€ per 6 giorni in ALBANIA. Mi sono rivolto ad altro rivenditore. Ridicoli e truffatori.

Pros: Niets.

Cons: Ik had een VW golf gereserveerd en kreeg een oude, grote Ford Focus mee die benzine slurpte. Was vies van binnen en er stond 168/k op de teller. De mannen van CarWiz snauwen ipv praten, totaal niet klantvriendelijk of meedenkend. Dit heeft z’n uitstraling op Discovercars.com. Caraïben krijgt een lage beoordeling en ik snap wel waarom. Huur hier géén auto!!

Cons: -Very difficult to find - not on Google maps and no signs -Service at station really poor -..and most importantly, the car provided in booking class "Luxury SUV" was an 13-year old Audi Q5, with engine warning lights on, low on oil and broken taillight.

Cons: behaviour of the sales representative, the parking area, rudeness, not giving the promised car, applying different prices for same car for same period, corrupted.

Pros: Vi fick inte ens bilen och stod och väntade väldigt länge! Vi försökte nå de via telefon men det var avstängd. Vi ringde er och inte ni heller fick tag på de. Vi vill både ha pengarna tillbaka för bilen vi betalat för som vi inte fick samt pengar för den andra bilen som vi va tvungna att hyra. Vi skulle ha bilen 02:30 den 17:e. Vi fick tag på en bil kl 05:00. Detta är helt oaceptabelt! Vi har en bokning till hos er då vi ska till Italien i september. Kan ni snälla svara på våra mail!?

Cons: För de va stängd då vi hade bokad hämtning av bilen samt stängt av mobilen.

Pros: Bonne réponse et service suite à accident.

Cons: Bureau Tirana indiqué: 100m de l'hôtel Jorgen. Hôtel est 100m à droite mais bureau 600m à gauche .De plus Carwiz très peu connu = beaucoup de marche

Pros: Renta agents

Pros: Car ws brand new

Cons: Long waiting time Rude service Does not explain anything No good understanding before they ask for your credit card They got annoyed when I asked questions

Pros: Drop off was easy

Cons: Gaz empty, check engine light on and staff was rude.

Pros: Coche viejo, roto, sucio, lleno de ruidos, chica antipática, oficina fuera del aeropuerto y no aplico mi vale de 43'11€.

Pros: present and fair

Cons: old car and hard to find desk

Cons: There is no possibility to pay the car a the 1000€ deposit with different card. It is a problem because it is outside Europe and the limit is different

Pros: Professional, fast, customer oriented

Cons: hard to find the car rental, had to call the office and ask for directions.

Cons: He had to wait one hour to pick up the car. There was a long waiting line and only one person at front desk.

Cons: We been waiting for our car for more than 2 hours, under the sun. It's not a joke, 2 hours under the sun. I can understand that they may were understaff but it's not an excuse to leave people outside with 30 degrees all the luggage and other stuff. Then last but not least I wasn't unable to leave the deposit with my mc credit card (I don't know why) they didn't accept any Amex.I asked to take the deposit from my debit card they said not and then they charge me100extra. I think this is illigal

Pros: Quick service

Cons: Wrong address of the office

Pros: Great Staf

Cons: Nothing

Pros: Great service

Cons: Nothing

Pros: Best service

Cons: Nothing

Pros: Great service

Cons: Nothing

Cons: Badest service that i had in my life. The maintenance has Not been done , no oil on motor , glow plugs defective. I paid for a car Not to stay at the service.

Pros: Nada

Cons: Todo. Nos dieron un coche sin frenos, sin seguro, cosa por la que fuimos multados llevando a 2 niños pequeños en un coche en el cual estuvimos retenidos más de una hora por el agente ya que llamábamos al tlf de contacto y no respondían al tlf

Pros: 1. I was skeptical and careful because of the bad reviews about how CarWiz declines your credit card and then adds new fees for a cash deposit (that is never returned). Car Wiz did decline my first card (AA Mastercard) but they took my second card (Chase Visa) with no trouble. 2. I upgraded to a minivan with no issues. 3. The rear windshield wiper did not work. It actually fell off halfway through my trip. It was not a problem because it never rained and CarWiz did no charge me for it.

Cons: 1. It is not fully CarWiz's fault but the location is problematic. It is right across the street from the terminal, but you must walk several hundred meters to get around a fence that is placed down the middle of the street. There is not a good sidewalk and so it not easy to do with bags. 2. I had a good experience with payment, but my friend also got a car from CarWiz the same day and complained about the credit card deniable scam.

Pros: Nothing

Cons: Everything, bunch of crooks even though my credit card was under my name they still refuse to refund my money where it came to I'm not taking the rental.

Pros: Great car experience, friendly and helpful staff. Easy check in and easy check out. Highly recommend this company for getting around Albania. They also check WhatsApp so it’s easy to communicate while on the road.

Cons: Total disaster

Pros: Not very customer friendly just because I asked how come no one knows their name within the airport and one of the staff started having a go that I was late etc and now they have to charge agin from beginning etc…….

Pros: Please avoid.

Cons: Furthermore when we contacted discover cars to explain our situation they said that they would not give us our deposit back. Needless to say that as we had paid with our credit card and actually had a transcript of the conversation with the back which they confirmed that the transaction was never requested we would get our money through the credit card.

Pros: Non

Cons: Everything

Pros: The car was a good size for the roads in Albania and drove well

Cons: I was charged a significant extra amount because I don’t have a credit card. That is not right. I offered to have a deposit taken from my debit card but that was refused. On the confirmation from Discover Cars, it said the rental desk was in the rental car area at the airport. It was not. It was across the street outside the airport - within walking distance but not visible from the airport. I would not have found it without googling it from the airport free wifi.

Pros: Friendly and efficiant

Cons: Absolutly nothing

Pros: Nothing

Cons: Even if you order bigger car they give you smaller without paying price difference.Gave a broken car and take it away in another city without giving us another backup plan, did not pick up the phone, didnt want to return money back….Worse car service ever, never rent car at CarWiz. They made a lot of stress to us instead of assist to have a good rest

Cons: Bad company and not only are they unreliable and thieves I ordered a car I paid down payment I arrived the company was not a car Careful not to book through them Just thieves

Pros: Nice car, good reception

Cons: To expensive ! Big price ! 11400 CZK to 6 days.. :(