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York Car Rental at Fort Lauderdale Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The front desk team was helpful.
Cons: Unfortunately the policy they had for Florida residents did not include unlimited miles. This is not necessarily their fault as the 3rd party company, discovercars, did not disclose in their policy what were York Car Rental's policy until after the booking
Pros: I pay for Insurance And it’s not accepte d’attendre The office
Pros: nothing terrible customer service and was double charged when i finally got to lot , and wrong address in system for shuttle , 6 hours to rent a car never again and need refund partial contact me 5026039849
Cons: Long arduous process - it took 2 hours to pick up the car. Sales reps took long and were only into upselling. Insurance papers were not accepted. Extremely rude sales people, that would make faces behind other customers’ backs as soon as they turned around to leave. Just overall ridiculous. Would not recommend and will never use them again. Stick to the main car rental agencies, Ive never had any issues and I travel all around the world! They operate under various name: next car, york car etc
Pros: Nothing it was terrible.
Cons: The worst rental experience I have ever had.
Cons: I didn't like that I showed up after already paying in full and finding out they didn't take my insurance and wouldn't let me leave until I paid another $175 to get the rental I also didn't like that when I asked for a SunPass they determined I didn't need one which then screwed me TimeWise because I had to take a different route anywhere I needed to go with double in time. I did not like that I had to wait over an hour for them to figure out what type of car I would get.
Pros: Unfortunately nothing positive. See the initial comments
Cons: Not retaining our car for the day Pick-up place being a Shady Operation - Staff’s dubious body language, attitude and negligent attire - York Rentalcars or DiscoverCars nowhere displayed
Cons: Poor communication misleading information total lck of professionalism
Pros: That they had nice cars and the workers were very supportive
Cons: Everything was nice
Cons: Disgusting business practices
Cons: I didn't see any York signs anywhere. Your pick up instructions took me to a location that I'm not even sure if it was Next or Routes.
Cons: Flight was delayed and I couldn't pick up the car until the next day because the office closes at 9pm. I spoke to a rep and said my reservation would be honored and to come in the morning to pick up a vehicle. When i arrived in the morning, they tried to charge me over $230 more for less time and many extra fees, which I declined to accept. Would not recommend to anyone,