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Fort Lauderdale–Hollywood Airport (FLL), Fort Lauderdale, USA - Florida
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Driver's country of residence is United States of America (USA) and age is 30-65
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RightCars at Fort Lauderdale Airport

2929 S Federal Hwy, Fort Lauderdale, FL 33316
001 8 003 147 306
Pick-up instructions
When you arrive at Ft Lauderdale Airport take the bus to the car rental center and then head for bus stop number 7 where the Right Cars Shuttle Bus Stops. For pick ups call 0019549086372
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
United States of America (USA)
Hyundai Sonata
March 8, 2021

Cons: It was very unclear who I was renting from - DiscoverCars? Zedgo? RightCars? And the address printed on the paperwork is not the address we were to return to.

United States of America (USA)
Nissan Versa
January 28, 2021

Pros: Service at counter was good. and shuttle service was also good.

Cons: I didn't like the fact that my confirmation said one amount for the rental and when I got to the rental car company they increased it by $109.16

United States of America (USA)
Nissan Versa
January 25, 2021

Pros: Car was new and clean

Cons: forced me to take some phone made up insurance (if car is in shop, does insurance cover it). Even tho my insurance company said I'm fully insured. After this, they were more expensive than other on airport companies. never again will I rent from them.

United States of America (USA)
Hyundai Sonata
January 23, 2021

Pros: Nothing

Cons: Nothing

United States of America (USA)
Ford Fiesta
January 21, 2021

Pros: They sucked and have a F rating from the BBB deservedly

Cons: I liked nothing about them

United States of America (USA)
Ford Fiesta
January 21, 2021

Pros: Never got the car, nor money back

Cons: I liked nothing

United States of America (USA)
Nissan Versa
January 11, 2021

Cons: You need to have a copy of your insurance card with you to avoid extra charges

United States of America (USA)
Ford Fiesta
January 8, 2021

Cons: The cars were in bad shape,I think driving a car with the light on for a possible flat tire its concerning and dangerous

United States of America (USA)
Nissan Versa
January 2, 2021

Pros: Fast and efficient

United States of America (USA)
Ford Fiesta
December 4, 2020

Cons: Spent an extra hr waiting because I was not told I needed an out of state insurance to rent a car when I made the purchase they charge me 40$ to have their insurance and then getting there they charged me 40$ more just to rent the car. I understood the hold but extra money on top of paying 300$ for a rental was ridiculous. Never again.

United States of America (USA)
Ford Fiesta
December 4, 2020

Pros: Horrible service from the guy at the front desk. He cancelled everything and didn’t care to talk to discover cars about why he refused my rental.

Cons: I will never consider them as a rental car company. I have not gotten my money back yet, so I called my bank to explain what happened so it’s under investigation

United States of America (USA)
Ford Fiesta
November 19, 2020

Pros: Never pick up. Bad information

Cons: Be careful with u Credit card$$$$$$$$$$$$$$

United States of America (USA)
Hyundai Sonata
October 24, 2020

Pros: Right cars

Cons: It was a scam

United States of America (USA)
Ford Fiesta
October 10, 2020

Pros: Excellent service!! Everything was taken care of in a couple of minutes. Osvaldo was very friendly, did a great job. We will rent from them in the future.

United States of America (USA)
Nissan Versa
October 1, 2020

Cons: Really poor service. Waited an hour for pickup at the airport. Only one guy doing everything from pickup to processing. HATE the mandatory $13 a day sun pass I was forced to take. The entire experience was awful.

United States of America (USA)
Ford Fiesta
September 19, 2020

Pros: Nothing

Cons: Need to be honest

United States of America (USA)
Ford Fiesta
September 1, 2020

Pros: I didn't like anything about this.

Cons: total scam rental service. Forces you to purchase $300k in rental coverage, which DOUBLES the cost of your rental car. We ended up going to a different agency all together, an actual rental car service. Instead of some POS dirt bag service.

United States of America (USA)
Ford Fiesta
August 31, 2020

Pros: rates

Cons: 2 shuttles needed to get to rental office

United States of America (USA)
Ford Fiesta
August 18, 2020

Pros: Close to airport - shuttle

Cons: After we had contacted our insurance company and had the policy forwarded to the agent, only to find out that we didnt have adequate personal insurance for your company's standard. Obviously not a policy set in stone because the check in personnel was able to CUT THE PRICE of insurance a bit because of our inconvenience and frustration. This is just a money making policy to add to the profit of the rental. NEVER AGAIN!!! Will not recommend to anyone.

United States of America (USA)
Nissan Versa
August 11, 2020

Pros: There wasn't any service provided other than obstinence.

Cons: Arrogance.

United States of America (USA)
Ford Fiesta
July 28, 2020

Pros: NOTHING!!!!!!

Cons: EVERYTHING!!!!!!!

United States of America (USA)
Ford Fiesta
July 27, 2020

Pros: Nothing at all

Cons: The way the employees work was not profesional at all

United States of America (USA)
Ford Fiesta
July 25, 2020

Pros: I didn’t like a thing about this company!

United States of America (USA)
Ford Fiesta
July 24, 2020

Pros: Nothing.

Cons: This place is a scam. Wasted one of my days on vacation.

United States of America (USA)
Hyundai Sonata
July 22, 2020

Pros: Nothing to "like." A very average experience for a very worn rental car.

Cons: Hours of operation. Be aware if you have an early flight out, you might not make you flight. The "miscommunication" about extra insurance, but let's face it. He was lying. Also the amount they hold on you credit card seems to be flexible based on how they feel about you at that moment. After I caught in the extra insurance lie, my deposit magically went from $2k to 250 bucks. I guess when he saw that my other insured cars are a BMW and a Maserati he assumed I was good for the 3 y.o. POS Sentra.

United States of America (USA)
Nissan Sentra
July 17, 2020

Pros: Being pick up from airport

Cons: Being picked up

United States of America (USA)
Nissan Versa
July 16, 2020

Pros: Fast pickup and drop off from the airport

Cons: They charged me for insurance when I already carried a sufficient policy

United States of America (USA)
Nissan Versa
July 15, 2020

Pros: Nothing

Cons: Scam..scam..scam

United States of America (USA)
Nissan Versa
July 2, 2020

Pros: The customer service rep was friendly

Cons: The lack of transparency in the information that lead to an unexpected outcome (Additional $140 out of pocket)

United States of America (USA)
Nissan Sentra
June 16, 2020

Pros: The employees were very helpful and friendly.

Cons: The car was a little dirty, one speaker didn't work and one of the tires had a slow leak.

United States of America (USA)
Ford Fiesta
March 26, 2020

Pros: Overall friendly service.

Cons: Felt like there always a disconnect in insurance coverage between what they offered and what I purchased through the app.

United States of America (USA)
Nissan Versa
March 21, 2020

Pros: The car was in good condition. Pickup and Drop-off were fairly efficient.

Cons: We were overcharged and misinformed concerning the actual price of the rental. Also, persuaded into paying for extras that we had no need for.

Canada
Nissan Versa
March 20, 2020

Pros: they were pleasant, and efficient

Canada
Ford Fiesta
March 20, 2020

Pros: Good services and fast

United States of America (USA)
Ford Fiesta
March 13, 2020

Pros: -

Cons: lost a lot of time trying to change a tire because the car did not have all the gear necessary to do so

United States of America (USA)
Ford Fiesta
March 12, 2020

Pros: Agent was friendly. Pickup was fine.

Cons: SCAM SCAM I had proof of insurance, but that was not enough. They then wanted a copy of policy which by chance I had. But that was not enough. The agent went though the policy and said one lever was not enough so would have to take their insurance. The agent was forcing me to pay for additional insurance even though I had proof of my insurance. IT WAS A SCAM.

United States of America (USA)
Nissan Versa
March 12, 2020

Pros: Quick drop off.

Cons: Additional costs.

United States of America (USA)
Nissan Sentra
March 12, 2020

Pros: Nothing

Cons: Horrible customer service! They are scam artist! On their website it states you must have personal insurance to decline theirs, but they expect you to have a 300,000 liability limit, which is insane! Then they try to scam you into getting a toll road payer telling you well everywhere you go in Florida will require you to take the toll, which is BS! Drove for a week and didn’t take a single toll road! It’s a hole in the wall car rental and suggest not using them unless a last resort!

Canada
Nissan Versa
March 11, 2020

Pros: No service provided by company whatsoever.

Cons: As indicated in their email, we called RightCars as soon as we arrived at stop 7 with the airport shuttle bus . It was 9:05 and I found out when calling that they closed at 9:00 pm even if they had a client coming who indicated that their estimated time of pick-up would be 9 ish pm.! A company that offers car rentals services at the airport needs to be more flexible for airport delays otherwise they should inform the client they can not rent for 9:00! Cost me 55$ for a taxi + 30$ deposit

United States of America (USA)
Nissan Versa
March 9, 2020

Pros: shuttle transport guy was nice.

Cons: I've already sent more specific emails and description above.

United States of America (USA)
Nissan Versa
March 9, 2020

Pros: The guy who checked us in was cordial and nice. He the one that cleans the car.

Cons: Just about everything else. When I brought the car back, the rep said the tires were not that bad although the wear bars had been reached on the front tires.

United States of America (USA)
Hyundai Sonata
March 6, 2020

Pros: Nothing.

Cons: Poor quality car, additional hidden costs.

Canada
Ford Fiesta
March 3, 2020

Pros: Friendly, efficient pick up and rental desk.

Cons: Surprised with significant additional charge above booking confirmation which was disclosed at time of booking. Distance of pick of location from arrival/departure position

United States of America (USA)
Nissan Versa
March 2, 2020

Pros: Car was there

Cons: Bait and switch on insurance demand

United States of America (USA)
Nissan Versa
February 28, 2020

Pros: There was no service provided. My booking #DC1259976, confirmation #RC0854453. Stated pickup would be at 21.00, only to find RightCars closes at 21.00

Cons: As instructed I went to bust stop 7 at 8:30pm and waited only no bus picked us up. I called, 800 314 7306 and 954 908 6372 and left messages. NO ONE HAS EVER RETURNED MY CALLS!!! I have turned this over to my CC Company to get my deposit back.

United States of America (USA)
Nissan Versa
February 26, 2020

Pros: nothing

Cons: Required insurance Required toll booth purchase Huge hidden costs getting to the car required 2 shuttles

United States of America (USA)
Nissan Versa
February 26, 2020

Pros: The agent was nice. Our plane landed at 8:15pm and they called to confirm that we were still coming because they close at 9. The instructions on how to get to the shuttle pick up weren't very clear, but that's not exactly RightCar's fault. The car was fine.

Cons: The business model is price the cars lower than other places and upcharge on toll transponder and insurance fees, neither of which we needed. We didn't take the toll plan, which seemed to disappoint the agent, but it wasn't necessary. It didn't feel great having to make that decision at the desk because as first time visitors, we didn't know what to expect for whether there would be tolls or not. The requirement of having to bring your car insurance was ridiculous. It felt like a scam.

United States of America (USA)
Ford Fiesta
February 25, 2020

Pros: Their pick up app was neat. They took a picture of all the damage to the car, and it came to me in a nice email. Very slick.

Cons: The car had a low tire when I took off. It squirmed all over the road when I went >65 mph. Very hard to control. Their hours were a real inconvenience for me.

United States of America (USA)
Nissan Versa
February 25, 2020

Pros: guys were nice at the desk, and car return was fast and easy - driven immediately to airport.

Cons: I wasn't advised where to go to get car. I didn't know it was offsite. Wasted too much time being frustrated and disappointed

United States of America (USA)
Nissan Versa
February 22, 2020

Pros: Nothing

Cons: Lying about tolls Lying about insurance Doubling the price in our quote during reservation. Need my money back Bad unsafe wipers. Low air in tires

Canada
Ford Fiesta
February 18, 2020

Pros: no issues returning vehicle

Cons: everything else 45min wait shutt Agents not giving us a choice with liability insurance even if we had sufficient $2M Cdn. liability insurance. If we cancelled, we were afraid to get hit with full payment because we didn"t cancel in time and we didn"t want to be stuck without a car on Super Bowl weekend. The agents refused to rent us the car unless we took extra liability insurance and my contract with you states very clearly minimum $1M US liability insurance(we have $2M Cdn = over $1.5M US.

United States of America (USA)
Nissan Sentra
February 13, 2020

Pros: nothing

Cons: farcing me to accept 13.99 per day for a toll transducer that i did'nt need! Mgr refused to waive fee.

United States of America (USA)
Ford Fiesta
February 12, 2020

Cons: They made me pay for additional auto insurance of $$111.78 even though i have full coverage of $250,000/$500,000 on my auto policy for bodily injury liability & Uninsured motorist. They lied to me & said I had to pay. I am going to dispute this on my credit card bill & deduct the $111.78 from my charge card. This was fraud.

Canada
Hyundai Sonata
February 10, 2020

Pros: Nothing

Cons: Rude and disgusting treatment. I would never recommend this company.

United States of America (USA)
Hyundai Sonata
February 9, 2020

Cons: They are a scam operation adding huge extra fees as a surprise at the rental counter. Besides trying to jam me with extra fees I saw 2 other couples walk rather than paying their ransom.

United States of America (USA)
Nissan Versa
February 8, 2020

Pros: Dropoff was easier than I expected, granted the pickup set a terrible precedent. I travel over a dozen of times per year and this was the first and last time I use a cheap rental place like this.

Cons: Bait and switch tactics, particularly with insurance. Every single mark was noted on the car, which made me believe they'd do the same during the return. The car was generally clean, but the drive-train felt abused, dated and tired. It would be ok for the price, but I wouldn't wish that pickup on anyone, it was terrible. Felt like a scheme of some sort.

United States of America (USA)
Ford Fiesta
February 8, 2020

Pros: N/a

Cons: Didnt get a car

United States of America (USA)
Ford Fiesta
February 2, 2020

Pros: Poor and unprofessional

Cons: Slow and unprofessional

United States of America (USA)
Nissan Versa
January 27, 2020

Pros: Courteous

Cons: Signage needed at drop off. GPS showed street behind dropoff.

United States of America (USA)
Nissan Versa
January 24, 2020

Pros: Over all convenient and easy to pick up and drop off.

Cons: Car had a slow tire leak. I was told to call Nissan roadside service which couldn’t help, I had to put air in the tire every day,car was dirty and had 45000 miles on it.

United States of America (USA)
Ford Fiesta
January 18, 2020

Pros: nothing

Cons: everything

United States of America (USA)
Ford Fiesta
January 9, 2020

Pros: The availability of the car

Cons: The performance of the vehicle

United States of America (USA)
Ford Fiesta
January 9, 2020

Pros: Nothing. The transaction was ruined at the first meeting.

Cons: Everything. Never again.

United States of America (USA)
Ford Fiesta
December 30, 2019

Cons: There were a number of things that were wrong with this transaction, but the most glaring issue was that your representative lied to me at in my opinion "Stole" money from me. The first question I was asked was, When was the last time I drove in FFL? Did I know the new rules around the toll roads? Then I was sold a Sun Pass,. I asked the agent if there were any tolls on I 95 between FFL and Boca Raton? I was told that there were three. He lied, there are NONE! $10 a day for 3 days

United States of America (USA)
Ford Fiesta
December 27, 2019

Pros: Friendly service. Definitely would rent from here again.

United States of America (USA)
Ford Fiesta
November 4, 2019

Cons: The car was in very poor confition. Tires were bald. Brakes were bad, made noises. There was so much rattling, I believe the license plate was loose or something, it would not stop rattling. I found SPIDERS in the car that crawled onto the windshield while I was driving on the highway! I freaked out.

United States of America (USA)
Hyundai Sonata
October 10, 2019

Pros: They offer cheap prices but you have to pay almost $15us for sun pass even if you dont use it

Cons: Worst experience ever

Canada
Ford Fiesta
September 17, 2019

Pros: Excellent service. Carlos is a great person, friendly and clear

Cons: The staff, car

United Kingdom
Ford Fiesta
September 8, 2019

Pros: they gave us a great car and were so gentle.

Cons: We couldn't get part of our money back when we dropped it off a few days before because of the hurricane warning. They should have a flexible policy about that.

United States of America (USA)
Nissan Versa
September 6, 2019

Pros: Nothing! Terrible company. Don't rent from them.

Cons: Didn't pick up the car because the company is very shady. I had to prepay for the car. They tried to make me get their insurance instead of using my own. A costumer was complaining about roaches in his car. They also made him pay cash because he returned the car late. I'm still waiting for my money to be refunded. Hard to get anyone on the phone from the company.

United States of America (USA)
Nissan Versa
August 18, 2019

Pros: Absolutely nothing. Disgusting.

Cons: Absolutely everything. Worst rental ever

United States of America (USA)
Ford Fiesta
August 17, 2019

Cons: Tons of fees.

Canada
Ford Fiesta
June 6, 2019

Cons: They are so stiff and rude about understanding how disappointing the client is to think he rented for an amount but end up paying double

United States of America (USA)
Nissan Versa
May 21, 2019

Pros: Worse experience ever lies scams

United Kingdom
Ford Fiesta
April 19, 2019

Pros: Nothing!!!

Cons: Very lack of....politness, honesty, respect. Totaly unprofessional company.

United Kingdom
Nissan Versa
April 7, 2019

Pros: The price and costomer service

Cons: The point to pick up the car is so far from the airport they charge you the tolls for 13 USD per day and no one said that before, even if you decide pay the tolls as you go, they will charge you 25 USD for administrative fees. The conditions should be clears

Canada
Nissan Sentra
February 26, 2019

Pros: The price was more reasonable than some rental car agencies.

United States of America (USA)
Nissan Sentra
January 31, 2019

Pros: Nothing.

Cons: It took a long time to arrive, the hidden fees were outrageous, and no accommodations were made to keep me as a customer.

Canada
Nissan Versa
January 29, 2019

Pros: Returning the car and knowing never to rent from them again.

Cons: They invent rules that a declaration is needed to refuse their ''optional'' insurance, not in the contract. The attendant tore the contract twice because after extensive arguing I wrote that the insurance was not accepted , then that the insurance was not to be paid. The third time the counter attendant said that if I didn't take their insurance I could go back to the airport and find a car! This is coercion. The tank was 3/4 full and a warning light came on within 2 min. when I got on highway

Canada
Hyundai Sonata
January 28, 2019

Pros: Really nothing.

Cons: when called to tell them I need another car because car engine light was on and it was not running well. They did not have another car for me for 4 days.

United States of America (USA)
Ford Fiesta
January 11, 2019

Pros: I was forced to answer questions. The only good thing was that they called us the day we were arriving to say they would be closed and we would have to come back in the morning. They would provide a car if they had one??? thank God we were able to find a car with another company who was opened when we arrived after 9 pm.

United Kingdom
Hyundai Sonata
January 11, 2019

Pros: My favourite thing was the car was what it was supposed to be, I never get that normally! Everything else was easy and smooth.

United States of America (USA)
Ford Fiesta
January 11, 2019

Cons: I was talked into purchasing the Sun Pass even though I explicitly explained that my driving would be limited to the Boca Raton area. I do not have a lot of money and feel I was scared into this unnecessary expense. I will not recommend Right Cars to any of my friends, family, or colleagues.

United States of America (USA)
Nissan Versa
January 8, 2019

Pros: dissatisfied with service

Cons: price increase, unauthorized charges

United States of America (USA)
Ford Fiesta
January 7, 2019

Pros: NOTHING!

Cons: Cancelled my car because plane was late and would not honor contract even though I called and left 3 different messages and called over 10 times!

United States of America (USA)
Ford Fiesta
January 7, 2019

Pros: Very poor

Cons: Deceit

United States of America (USA)
Ford Fiesta
January 4, 2019

Pros: Absolutely nothing

Cons: They took almost one hour to pick me up to take me to the car rental spot, (website says bus stops every 15 minutes. then they cancelled my reservation, denied my personal insurance, talk racist about me, try to charge me 750% more for the car. in the end he said he did not have a car available

United States of America (USA)
Ford Fiesta
January 3, 2019

Pros: Nice people, but no cars.

Cons: I never ever in my entire live (just in December of 2018 I used 5 time rentals in diff. countries and states) didn't have a situation of getting an excuse for having no car!!!

United States of America (USA)
Nissan Versa
January 3, 2019

Pros: Pricing, friendliness of agents

Cons: Shuttle never came another rental agency dropped me off!

United States of America (USA)
Ford Fiesta
January 3, 2019

Pros: car worked

Cons: Bait and switch with the price quote and requirement for an insurance binder to avoid unnecessary insurance charges when I'm covered by my credit card & existing insurance. Attempt by agent to charge for existing damage to vehicle.

United States of America (USA)
Nissan Versa
January 2, 2019

Cons: Took a long time to arrive at location. Office in a run-down area. Rental process not straight-forward. Included up-charging and shady sales tactics.

United States of America (USA)
Nissan Versa
December 31, 2018

Pros: They were friendly

Cons: I did not like them forcing me to buy insurance. I got a flat tire, and it is still unclear who is going to pay for it. The tires were low and a warning came up within 15 minutes of pulling out of the rental car place. I would often call, with no answer, and have to call back with questions.

United States of America (USA)
Nissan Versa
December 31, 2018

Pros: Absolutely nothing. They are horrendous.

Cons: This is a horrendous car rental company and should be shut down by the Better Business Bureau. Many problems but the worst one was that we told the agent we did not need insurance and signed forms declining all coverage since we have full coverage. They tacked on a $50 fee for “SCDW” that I didn’t notice until I returned the car. This was a hidden insurance charge they refused to remove even though we declined coverage at the time of rental. Terrible, terrible company!

United States of America (USA)
Nissan Versa
December 29, 2018

Pros: Nothing

Cons: Horrible service

United States of America (USA)
Nissan Versa
December 28, 2018

Pros: Absolutely nothing! I cancelled my reservation on site once we finally found the location after numerous phone calls and driving around. Agent was most arrogant and unhelpful employee I have ever encountered, and I am in Customer Service myself!

Cons: Right Cars own employees couldn't give us directions to them over the phone. They didn't even know where they physically were! Hard to believe! Called 4x! Once there, agent was remarkably arrogant and care-less, in truest sense of word. When I complained about his attitude, he casually said, "you can just cancel if you want." I was more than happy to, and to leave him and Right Cars behind forever.

United States of America (USA)
Ford Fiesta
December 28, 2018

Pros: It is very far away from airport. Two buses. They do not have a policy if the plane is delayed ... to bad for you , and as others have said: they use that to try upcharge. It is a UK company not US so good luck trying to get customer service. Would NOT use this company. Here or elsewhere!

Cons: See above.

United States of America (USA)
Nissan Versa
December 27, 2018

Pros: The car was fine. The contract is not.

Cons: The contract they have you sign is not clear and was charged for something that is not even clearly stated in their contract.

United States of America (USA)
Ford Fiesta
December 27, 2018

Pros: nothing.absolutely rotten service.

Cons: the girls behind the counter were dirty rotten liers.stranding us and telling us they were closing.i was forced to find another car rental company,and was late for my arrival at my final destination.pittyful service.i would not recommend right cars to anyone.there are good car rental companies in fort Lauderdale,but right cars falls well below standard.not even a one star recommendation.zerooooooo.

United Kingdom
Ford Fiesta
December 13, 2018

Cons: RIGHT CARS PUSHED THE TOLL PAYMENT OPTION ONTO ME SCARING ME INTO TAKING IT !, AFTER MY TRIP AND TALKING TO FRIENDS THAT LIVE IN FLORIDA IT WAS A VERY EXPENSIVE OPTION AT $90 WHEN IT WOULD HAVE COST ME LESS THAN $25 ....ANGRY

United Kingdom
Ford Fiesta
December 11, 2018

Cons: I felt pressured into taking out an expensive option to cover the toll charges, it wasn't explained fully to me about the toll payment procedure if I didn't take the rental option, having spoken to my friends that live in Florida it would have been a simple inexpensive way other than yours and I would have saved at least $50 for the duration of my stay.

United States of America (USA)
Nissan Versa
December 3, 2018

Cons: The company was closed and I had to use a different company.

United States of America (USA)
Nissan Sentra
December 2, 2018

Pros: The car was clean.

Cons: We didn't like that they asked for information when we showed up to pickup the car that we were not notified about in advance, it wasn't on the coupon that we were told to print and bring with us to get the car. In specific I am talking about their request for the Declaration page from my auto insurance policy. In over 35 years of heavy travel the last 15 years, I have NEVER had a rental car company require that. Their SunPass restrictions and fees were outrageous.

United States of America (USA)
Ford Fiesta
November 30, 2018

Cons: Felt very shady, lots of hidden fees. Agent tried to sell me a sun pass when I didn't need one, then tried to bargain down the daily pass rate from $15 to $10 to $8. Made me purchase $40 worth of insurance although my auto insurance covers me up to $150,000 on liability, were going to charge me an extra day plus $25 for not getting car back at exactly 3 p.m. even though I did not get it till 5:00 p.m. You advertise as inexpensive but it is false advertising

United States of America (USA)
Nissan Versa
November 28, 2018

Pros: nothing

Cons: the non disclosure of not exactly being on airport property, The fact that it took over 2 hours to get our rental car, the fact that they told me I had to pre purchase a sun pass because the booths didn't accept cash (and they did), the fact that they told me I could drop the car off in long term parking because they weren't going to be open at the time I needed to drop it off and they never disclosed until after the $35 drop off fee.

United States of America (USA)
Ford Fiesta
November 26, 2018

Pros: Nothing

Cons: Everything I was not going to put a $2000 deposit down on my insurance covered any accidents I might’ve been in I’ve never dealt with her before we went across the street to the sixt

United States of America (USA)
Nissan Sentra
November 24, 2018

Cons: Complete scam. Made me come back or they would take my 250 deposit because there was a “flat tire” that they missed on the return walk through. Once we went back they said it was actually just a patch and it

United States of America (USA)
Nissan Versa
November 24, 2018

Pros: The driver who picked us up at the airport was very friendly and customer focused. Out of the 5 interactions I had with agents she is the only one who was helpful and not rude. I think her name was Andrea

Cons: The people who work there followed by the quality of the car. Not frills -automatic everything, ants in the car, tape marks on body, could have gotten a luxury rental for the amount we ended up paying from a reputable agency. Wait time and confusion on picking us up at the airport was horrendous

United States of America (USA)
Nissan Versa
November 23, 2018

Pros: The service was okay, reps were easy to work with.

Cons: When I was charged $500.00 for a minor scratch in was beyond me.

Canada
Ford Fiesta
November 20, 2018

Pros: nothing

Cons: nothing

United States of America (USA)
Hyundai Sonata
November 20, 2018

Pros: They were horrible and I would never rent from them again

Cons: They were horrible and I would never rent from them again

Canada
Ford Fiesta
November 17, 2018

Cons: wrong pickup address on confirmation email

United States of America (USA)
Ford Fiesta
November 17, 2018

Pros: Excellent service and excellent price

Cons: Had a very hard time finding the place - we got in late so we were not picked up by the shuttle

United States of America (USA)
Ford Fiesta
November 14, 2018

Pros: ease of booking it; great staff

Cons: none

United States of America (USA)
Ford Fiesta
November 13, 2018

Pros: nothing

Cons: that I didn't get a car for my week long trip to florida.

United States of America (USA)
Nissan Versa
November 13, 2018

Pros: Nothing

Cons: First I could not get through to the contact number for Right Cars to pick me up at the airport. Then came the Bait and switch. I've applied my own insurance to every rental car I ever had. When I came to get the car, they said they needed my "declarations page" from my policy!! No one has ever done that. It took me 20 minutes to get it emailed on a Saturday, and THEN they told me they don't accept my policy. Travelers Insurance. Accepted nationwide at other legitimate rental companies.

United States of America (USA)
Hyundai Sonata
November 13, 2018

Pros: Nothing

Cons: They were unpleasant to deal with and disingenuous.

Canada
Ford Fiesta
November 10, 2018

Pros: The return was quick and efficient

Cons: The staff at pickup were rude and unhelpful.

United States of America (USA)
Hyundai Sonata
November 10, 2018

Pros: Nothing. Will never use again. Avoid at all costs.

Cons: Avoid RightCars at all costs. It's an unethical business that will charge fees (e.g. mandatory supplementary insurance, much-higher-than-normal daily toll pass usage fees) that other companies won't. We waited 45 minutes to be picked up to be taken to their offsite location and ultimately ended up cancelling and booking elsewhere after learning about fees that weren't disclosed at the time of booking. Waste of time.

United States of America (USA)
Nissan Versa
November 10, 2018

Cons: It is inconvenient. First a shuttle to the airport car rental center (where the rest of the car rental agencies are located), then a 2nd shuttle to a tiny lot miles from the airport. There you find 2 people checking customers in, and one of them is busy half the time answering the phone. ALSO everyone discovered while standing in line, that they needed to physically show insurance papers. It's too much hassle at the end of a long day of traveling. And I couldn't find the lot to return the car!

United States of America (USA)
Ford Fiesta
November 9, 2018

Pros: Only the price

Cons: They were not aware of the insurance I purchased through you and tried to sell me more.

United States of America (USA)
Nissan Versa
October 25, 2018

Pros: price

Cons: see above and it was almost impossible trying to find the drop off location

United States of America (USA)
Nissan Versa
October 20, 2018

Pros: see statements above

Cons: 1.)My car smelled like body odor until the A.C. was on. 2.) Intake examination of my rental car at drop-off was too strict. I was the only person in the car, I used it very gently, vacuumed the car & washed the windows inside & out...& the intake agent still used a flashlight 2 look for any speck of dirt in the car. I have never been subjected 2 such an over-the-top drop-off experience w/ a rental car. My guess from reviews I've read, the intake agent wanted 2 assess a cleaning charge! Beware!

United States of America (USA)
Ford Fiesta
October 17, 2018

Pros: Pick up at the airport was quick Car was clean in working order.

Cons: Forcing me to buy Insurance that I did not need.

United States of America (USA)
Ford Fiesta
October 15, 2018

Pros: Price

Cons: That they couldn't have car or shuttle at airport when I arrived. Had to get a ride to hotel and next day pick up car. Address didn't match location and had to drive around until found.

United States of America (USA)
Ford Fiesta
October 13, 2018

Pros: Drop off was very easy and fast

Cons: The two representatives at front desk (when pickup) were very rude. They did not give needed information on rental and when asked, they would get bothered and respond to questions with attitude. They were not patient at all and made my experience with rightcars very uncomfortable.

United States of America (USA)
Ford Fiesta
October 12, 2018

Pros: It would have been nice to find and get the car

Cons: We were told at the airport that we got scammed

United States of America (USA)
Ford Fiesta
October 11, 2018

Pros: they were closed and i was still partially charged for something that i did not receive

Cons: they were incompetent and did not communicate

Canada
Nissan Versa
September 11, 2018

Pros: Horrible service at the counter. Disgusting beat up cars.

Cons: The price.

Canada
Ford Fiesta
September 6, 2018

Pros: The car was good

Cons: bad customer service, hidden fees for returning the car, location of the office, help desk hung up on me (on purpose)

United States of America (USA)
Ford Fiesta
August 16, 2018

Pros: Nothing

Cons: Everyrhung

United States of America (USA)
Ford Fiesta
August 10, 2018

Pros: I will report my experience to BBB and the local senators/congressmen as FALSE advertisement! Paid $835 instead of $300!!!!!!!!!! That's outrages!!!!

Cons: Obviously additional charges that I was not made aware of prior to the transaction are extremely unfair and disheartening! I hope someone contacts me before I take it any further! ...and I will. (908) 656-7008 bbetki@gmail.com

Canada
Ford Fiesta
August 6, 2018

Pros: Pricing and customer service

United States of America (USA)
Ford Fiesta
August 2, 2018

Pros: Nothing. Even the employees apologized for the terrible company policies. The bathroom was disgusting, pee all over the place and no toilet paper.

Cons: The car wasn’t clean, it wasn’t even washed.

Canada
Jeep Cherokee
July 24, 2018

Pros: engine light on, oil change light on, no spare tire, 60,000 miles..., excessive vibration, rattles

United States of America (USA)
Nissan Versa
July 24, 2018

Pros: With all due respect, nothing other than the vehicle itself.

Cons: 1) Agents were not friendly or welcoming. 2) I was charged an initial fee online by Discover Car Hire, then was told by one agent I would receive it back at the drop off but then told by a different agent that it was part of the deal all along. 3) I was forced to buy a $200+ insurance policy from RightCars because my insurance "wasn't sufficient" even though it was. 4) I was charged a $25 late fee for bringing the car back 1 hour late when it could have easily been waved.

United States of America (USA)
Ford Fiesta
July 21, 2018

Pros: Easy in and out.

Cons: Weren't dropped off at departure terminal at airport.

United States of America (USA)
Ford Fiesta
July 12, 2018

Pros: Charges taken with proper explanation during taking the cars.

Cons: 1. No proper treatment with the customer by your representatives 2. Try to make customar full 3. Try to harass customer 4. I have taken insurence, after that also holding $500 from my card, when I was not ready to sign the document, thratend to call police, I was not worried about police, but worried about the time of my flight. 5. when returs to Airport, during summer pickup van does not have AC(Ac was not working stated by driver)

United States of America (USA)
Nissan Versa
July 3, 2018

Pros: The car was in good shape & the rental process was easy. Their rep, Andrea, was helpful & easy to work with.

United States of America (USA)
Ford Fiesta
June 22, 2018

Pros: Nothing

Cons: Our flight was an hour late and they didn't hold a car for us. The phone number kept getting disconnected so we couldn't even tell them we would be late.

United States of America (USA)
Ford Fiesta
June 14, 2018

Pros: NOTHING

Cons: EVERYTHING, NEVER AGAIN!!!!!

United States of America (USA)
Ford Fiesta
June 1, 2018

Pros: I got a car. Thats about it

Cons: False advertising, bait and switch, you name it, the rental agency had all the bad things going for it. Look at the internet reviews. 90% of reviews hate the company and wouldn't go back. With the surprises that awaited me at the rental counter, I join that crowd.

United Kingdom
Ford Fiesta
May 30, 2018

Pros: Nothing

Cons: Mischarging by RightCars and failure to correct despite saying they would more than once. Still owed GBP39.97/$58.08 refund wrongly charged despite being told on the 12th Apri (Alex)l, 23rd April (Alessandro) and 25th April (Alex) that refund would be made - still no refund after nearly six weeks. Sunpass charging policy evidently a scam. Car was dirty - had not been washed or vacuumed. Worst car hire experience yet.

United States of America (USA)
Ford Fiesta
May 23, 2018

Pros: Easy shuttle to the airport

Cons: No follow up email addressing my concerns as promised by manager

United States of America (USA)
Ford Fiesta
May 18, 2018

Pros: nothing

Cons: everything

United States of America (USA)
Ford Fiesta
May 4, 2018

Pros: Honestly, the only good thing I can say is that the vehicle itself was new and decent.everything.

Cons: Everything. Unfriendly staff who intentionally lied to get us to buy a Sun Pass. No invoice sent to itemize additional charges. Drop off doesn’t open until 6 am, forcing us to incur a $20 fee to drop off at airport. Didn’t refund charges they “accidentally” added. Etc. etc

United States of America (USA)
Ford Fiesta
April 7, 2018

Pros: The people were really helpful and nice.

Cons: Website informtion was misleading about costs Toll sensor - $13/rental online vs $13/day in rental office You are new company trying to burst into very competitive industry. Low prices on website with hidden fees that inflate the final cost. I got frustrated and mad because my print out did not read the same as the company information at the kiosk. I had to phone to get bus pick up. Poor web info to find bus stop. Inadequate website info Your location is in the boondocks. You will go broke

Canada
Nissan Versa
March 23, 2018

Cons: When we finally got to the Right Cars desk, we were informed that there were none of the model we reserved available, so they said we would be getting a similar car. We were also told we could not opt out of their insurance, which was an additional $20 a day, even after we proved to the agent that we did not need it as we were covered through our credit card and travel insurance. They wouldn't budge on this. The agent assured us that a refund for our $50 deposit would be given, we just had to c

United States of America (USA)
Ford Fiesta
March 8, 2018

Cons: No airport pick up and car was not available. Also, they would not answer the phone or call back. Do not rent from rightcar

Finland
Nissan Versa
March 6, 2018

Cons: Agency didn't exist. Sign at the bus stop didn't even contain name of their brand and nobody had even heard of them. There was only an answering machine when I tried to call the number several times.

United States of America (USA)
Ford Fiesta
March 3, 2018

Pros: Terrible-gave my car away!

Cons: Rude! NO CAR for me!

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage (except for local residents), Collision Damage Waiver (deductible: ~€ 1235.00 - € 1645.00), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Airport surcharge, Premium Location fee, Vehicle registration fee, Environmental charge, Free modifications, State Tax.
Rate excludes
All cars are equipped with Sunpass, and the customer must pay an additional fee of 21.29 USD per day + cost of the tolls.
An E-Toll is offered in order to avoid violation fees.
If the customer declines Toll pass / E-toll device, a penalty of 26.62 USD for each toll used in addition to the cost for each unpaid toll will apply.
Please note, that it is difficult to avoid Toll Roads while driving in Florida State, so it is highly recommended to activate Toll Device offered by the provider in order to avoid violation charges (up to the full amount of security deposit). Note that it is not possible to use personal Toll device or pay on spot.
Mileage policy
For international renters, mileage is unlimited.
A return airline ticket and passport must be presented in order to qualify for a rate with unlimited mileage.
Details are available at the car rental company's reservation office.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 71.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher, flight information.
Optional coverage
Optional insurance is available for an extra charge.
Glass and Tyre Cover (GTC), Personal Accident Insurance (PAI), Personal Effects Coverage (PEC), Roadside Assistance is available for an extra charge.

Additional insurance will reduce the deductible/excess.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.

The following are accepted methods of payment:MasterCard, Visa, American Express, Diners, Debit cards.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Vehicles can only be driven within the State of pickup.
It is forbidden to cross country borders.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), Toll pass / E-toll device, Wi-Fi.
Prices for extras are shown on the booking page.


All extras are available at the rental counter. Prices vary, depending on the rental period.

It is allowed to add up to 3 additional drivers.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
If the customer is late for a return for more than 90 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:08:00 - 21:00
Tue:08:00 - 21:00
Wed:08:00 - 21:00
Thu:08:00 - 21:00
Fri:08:00 - 21:00
Sat:08:00 - 21:00
Sun:08:00 - 21:00

Top Suppliers at Fort Lauderdale Airport

National
Exceptional 9.2
+19543592550
600 Terminal Dr Suite 202, Fort Lauderdale, FL 33315
$83 - $278
NUCarrentals
NUCarrentals
Excellent 8.6
18002592802
2929 SE 6TH AVE.
Optimo Rent
Optimo Rent
Exceptional 9
+18002677093
321 W State Rd 84 Fort Lauderdale, FL 33315
Working hours
Mon:07:00-18:00
Tue:07:00-18:00
Wed:07:00-18:00
Thu:07:00-18:00
Fri:07:00-18:00
Sat:07:00-18:00
Sun:09:00-16:00
SIXT
Excellent 8.9
+18887498227
FLL Car Rental Center 600 Terminal Dr,33315-3618
$77 - $310
Alamo
Alamo
Excellent 8.7
8334791101
600 TERMINAL DR SUITE 202,
$69 - $323
Enterprise
Excellent 8.8
+19547609888
600 Terminal Dr Suite 404, Fort Lauderdale, FL 33315
$76 - $255
Dollar
Excellent 8.5
+18664342226
600 Terminal Dr
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
FOX
FOX
Excellent 8.5
+19549032750 / +18002254369
600 Terminal Drive Suite 302, Fort Lauderdale, FL 33315
$74 - $87
Working hours
Mon:05:00-00:30
Tue:05:00-00:30
Wed:05:00-00:30
Thu:05:00-00:30
Fri:05:00-00:30
Sat:05:00-00:30
Sun:05:00-00:30
Thrifty
Thrifty
Excellent 8.5
+18772830898
600 Terminal Drive
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
Avis
Avis
Excellent 8.5
+19543592500
600 Terminal Drive 3Rd Floor Ft Lauderdale / Hollywood Apo
$29 - $98
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Budget
Budget
Excellent 8.5
+19543592400
600 Terminal Drive,4th Floor Ft. Lauderdale/hollywood Apo
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Routes Car & Truck Rentals
Routes Car & Truck Rentals
Excellent 8.2
+19549004536
Fort Lauderdale-Hollywood International Airport,Fort Lauderdale FLL,321 W State Rd 84, F. Lauderdale, Fl 33315
Working hours
Mon:06:00-19:00
Tue:06:00-19:00
Wed:06:00-19:00
Thu:06:00-19:00
Fri:06:00-19:00
Sat:06:00-19:00
Ace Rent a car
Very good 7.3
9543321125 / 9545230096
2330 South Andrews Avenue
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Europcar
Europcar
Very good 7.2
+19543594022 / +18007775500
600 Terminal Dr u303, Fort Lauderdale, FL 33315
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
+17869752222
111 SW 33rd Street
$79 - $79
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Colusa Rent a Car
Colusa Rent a Car
Acceptable 5.8
+18002677093
321 W State Rd 84, Fort Lauderdale Fl 33315
GreenMotion
GreenMotion
Acceptable 5.5
+17869613268
2600 SW 3rd Avenue, Fort Lauderdale
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Easirent
Acceptable 5.2
+19543140302 / +19544059566
3234 SE 6th Ave
$24 - $97
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
One Switch Rent a Car
Acceptable 5
+19549004536
321 W State Rd 84, Fort Lauderdale, Florida, 33315
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