AddCar at Fort Lauderdale Airport

Cons: Cancelled a reservation when I was 2 hrs late. Great way to ruin someone's vacation

Pros: Just to give some credit, the so called manager named Moses was a little kind Apart of that everything else specially customer service is garbage 🗑️

Cons: The exaggerated fees from deposit to toll pass daily charges, time waiting, bad customer service.

Pros: The blinker didn’t work, the car door rubbers were coming apart, we waited 1 1/2 hours at the airport till they sent a car to take us to pick up the car and then more than an hour to get a car that wasn’t the one we booked

Cons: They will not accept your insurance and you have to use their Sunpass at $30 a day. Never rent from Add car I should’ve just rented from one of the major carriers at the airport

Pros: Nothing. It was a scam.

Cons: The whole thing was a scam. They didn't have the car I ordered, and they slapped an extra $300 charge.

Cons: It took 3 times to get a car that didn’t have the check engine light come on

Pros: drop off went well

Cons: no one knew who was discover cars which had top billing on paper work wasn't clear about bringing insurance page with me they tried to pass off a smaller car after promising camry or equivalent car was in physically bad shape with passenger seat on the ground and made use difficult for older adults to see over dashboard and for entry

Pros: Oh is that what the company is called? I thought it was five other companies that have been listed throughout this process.

Cons: Almost everything. If you can even find the companies that are listed, you will wait on hold, have to take multiple shuttles and vans, wait forever and deal with extremely disgruntled other people in line. Also, the car seats provided were so low quality it was unacceptable.

Pros: I will never rent again from them .

Cons: The attendant was extremely slow to check us out when picking up the car.

Pros: Did not rent the car. They tried to rip me off.

Pros: Nothing.

Cons: First off, no ‘AddCar’ shuttle existed. Phone number went to a message for another car company - ‘AddCar’ was still not mentioned. No matter what option we chose on the phone tree the call disconnected - there was no possible way to talk to an actual person. We realized it was ‘Green Motion’ after an hour of waiting. I’ve never seen a company try so hard to piss off their customers and go out of business. Worst rental experience of my life.

Cons: No customer service help or branded shuttle from the airport. Office was another company without notifying. Unexpected costs were added increasing costs by almost 3x.

Pros: THERE WAS NO SERVICE

Cons: KEEPING MY DEPOSIT

Pros: I didn't like one thing

Cons: The car ran Terrible, the customer service was HORRIBLE! when we dropped off the car they rushed us to to airport and didn't even stay for them to do the inspection.

Pros: The staff at front desk is horrible not been advising costumer to call there insurance and change cover policy's up to 300,000 and they ripe me off on the spot because my policy covered up to 100,000 and I payed extra 350.00 for not to have coverage up to 300.000 This is not acceptable and this business not gonna be much longer .

Cons: When I booked it's was good price ant that time until I picked up my car with surprises and saw so many people not happy and turn around and left with out car .

Cons: The terms of the agreement at time of booking were not clear. When I picked up the car I was informed my insurance would not be valid and I would also have purchase their insurance. Also I had EZ Pass and I could not use it. I think that this should have been clearly defined at time of purchase on line.

Pros: Nothing

Cons: Dishonesty and fraud

Pros: They are disingenuous in their business dealings and provide NO ALTERNATIVE VEHICLE TO ME..

Cons: They never provided the car rental service they promised to me. I witnessed 4 other customers have the identical same problem with them in 20 minutes. Not a single person left the rental counter with a car!!! OVERBOOKING IS FRAUD.

Pros: I didn’t rent the car I couldn’t find the location

Cons: Everything is bad. Don’t get scammed

Pros: Nothing - I will never use them again. They operate under another name (GreenMotion). They are thieves and their Trip Advisor ratings reflect that. I sure wish I would have checked that before I rented.

Cons: Everything - The first real issue was that upon arrival, they would not accept my personal proof of insurance and proceeded to charge me an additional $350 for insurance - this was not disclosed to me at the time of booking. The second primary issue is the condition of the car. The car’s interior was dirty with the roof material stained all over. I asked for a replacement vehicle and they did not provide one. Lastly, I wasted significant time dealing with these issues which delayed my departure.

Pros: Terrible service. Deliberately hanging up the phone on us repeatedly while we’re calling trying to solve the problem. Road side assistance jumped the car and immediately left. The car turned right back off as he was walking away and just drove off. Wouldn’t answer phone either.

Cons: Terrible customer service, deliberately hung up the phone on us repeatedly while trying to solve the problem. When the reps did say anything they said they couldn’t help or offer any type of refund and to contact the support email. No supervisor to talk to. On the way out multiple other customers with problems waiting.

Pros: El servicio que brindan en HDC es muy bueno, muy completa, si requieres algo ellos te ayudan y lo mejor a buenos precios, lo recomiendo mucho,

Pros: Fraud! I never received my car

Cons: Addcar doesn't exist..fraudulent company