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Thrifty at Fort Lauderdale Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Great service from the team.
Cons: The car was not safe to drive. I had my kids in the car and it was scary driving on the motor way.
Cons: I received with full of Cockroaches. It was disgusting.
Pros: Nothing. Stood in line 1 1/2 hours as they only had at ALL times 1 or 2 agents working! Worst ever!
Cons: Long wait as I ststed above. And when I told my agent they needed more he replied “Well it ain’t happening because we’re all leaving too”
Pros: Decent price and good condition of the car.
Cons: Had to wait for over 3 hours in queues after queues to pick up the car that I had booked in advance. Some of the staff were quite rude too.
Pros: Understaffed and a bit disorganized, but everyone was nice
Cons: Lots of customers just waiting around, with no one telling them what they should be doing. I had to go up to multiple people to ask when my car was coming, because no one seemed to know.
Pros: Location of car and facility.
Cons: Car quality was average and dirty interior.
Pros: The car wasn’t what I expected! It was loud an it sounded like it needed tires!! There wasn’t a variety of cars to choose from!
Cons: They didn’t try to make me happy with my rental! They put me in a car an that was it! I told them I thought the car was to small an nothing was done!!
Pros: Upgrade and nice guy handing off the car
Cons: Getting out of the Ft Lauderdale airport without ending up on the wrong highway heading West. No sign 😖
Pros: Christian at the counter was incredibly helpful and SO friendly!
Cons: Not a huge deal but I left a key on my rental fob and am having some difficulty in speaking to a real person at Thrifty. I DO have a spare key which is good, but if I didn't, I'd be in big trouble. This absolutely will not deter me me from using them again, however!
Pros: Short lines.
Cons: Sold us on a Sunpass that we did not need. Problems with key fob working which attendant at return confirmed as he could not get it to work either.