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Dollar at Fort Lauderdale Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: we waited 1.5 hr for a car
Pros: Fast and easy
Cons: Strong Cigarette smell in the car
Pros: The check-in staff, when we eventually get to see them, were friendly and helpful.
Cons: We had to wait in a queue for two hours to collect the car. There were only two members of staff to check in about 50 hirers. Waiting times at the other hire desks were a fraction of this. When returning the car the member of staff was surly and unhelpful.
Pros: They were terrible. Waited in line for hours just to be told they didn't have a car for us or the dozens of other people waiting.
Cons: I liked nothing about it. Never received a car.
Pros: Value for money.
Cons: Pickup time and confusion
Pros: The vehicle was clean. Basically a brand new vehicle. Exactly what I needed for my vacation.
Cons: Dollar was understaffed it took almost 2 hours waiting in line. If several customers not left the line to rent at sixt the rental car company next to dollar it would have taken longer to get the car.
Cons: Horrible. Wasn’t even able to talk to someone!
Pros: After reading negative reviews I was surprised I had no problems everything was excellent!
Pros: Friendly and accommodating
Cons: Price of course,, lol
Pros: Held the car for 48 hours past pickup time.
Pros: I couldn’t believe how easy this process was.
Cons: Dollar did the best they could do with the limited staff they had. They only had 1 Jeep available but it stunk of pot on the inside. They gave me a convertible Mustang instead.
Pros: Quick and friendly service. I got the car I booked and it worked well.
Cons: Plate Pass wasn't offered which is a must when driving in Florida, just a sign posted with PlatePass information. The fact that I had to pay $10.99/day regardless if I used a toll road or not was something I don't agree with. Other rental companies charge far less and only for the days you encounter a toll charge. The car had a few noticeable scratches which weren't pointed out; I mentioned it to the employee and took pictures just in case.
Pros: The car was clean and recent. The return process went smoothly. I just did not receive an email as it was mentioned by the Dollar employee who managed the return.
Cons: The overall service at pick up was very poorly managed. They did not have the reserved vehicle and pushed for an upgrade with astronomical upgrade fees. All under the pressure of waiting 2 hours or more to maybe get the vehicle reserved. 70 minutes waiting in line to be told we would have to wait an additional 2 hours in order to get the reserved car. Upgrade offered and the price went from an added $1400 to finish at $350 on top of what we paid already.
Pros: Great person at desk. Great person when dropping off.
Cons: Horrible, horrible wait for pick up. Dollar needs to look at reservations/flights and staff appropriately. The wait? Terrible The girl at the kiosk when your leaving the dollar parking lot after you pick your car? Terrible. Rude, chip on her shoulder, bad attitude.
Cons: Waiting between one and two hours to pick up our car, the lack of support from the 800- number, the cleanliness and condition of the car.
Pros: Why did not Discover tell us that it could be found at Dollar rent-a-car?????????????????????????????????????????????????????????
Cons: As mentioned above, there was no sign of Discover anywhere in Fort Lauderdale airport!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. We therefore are disputing your charge in my American Express card because we DID NOT GET A CAR FROM DISCOVER. WE RENTED A CAR FROM ACE RENT-A-CAR
Cons: Coût de location un peu élevé.
Pros: The process was simple and my prepaid vehicle was ready.
Cons: The line was insane and there were not enough staff.
Pros: Very little. The car was in fine condition
Cons: The 3h wait in line was just ridiculous. I will not pick Dollar again
Pros: the staff in the parking lot were more efficient than thje one at the desk
Cons: they were too slow
Cons: It took over an hour in line to get to an agent. The 1st car was Smokey & not noticeable with the windows open & we were wearing Covid masks The 2nd car we choose in a dark garage had scuff marks Will avoid Dollar in the future.
Pros: fast ,Professional and Friendly
Cons: No Chevy Malibu's were available, and the SUV tires were low on one sde of the vehicle causing it to steer to the right.