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Zezgo at Fort Lauderdale Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing, bad experience from start to end.
Cons: Undisclosed Extra fees at pick up, employees not willing to help, car windows were dirty, employees pushing hard to sell you options such as prepaid tolls
Pros: I did not like the service at all. I will never book from this company again or discovercars. from the shuttle at the airport to picking up and dropping off the car was not a good experience.
Cons: Shuttle bus is not on a regular schedule you have to call & then just wait to see when the shuttle arrives, I barely made it to the rental location before they closed. Car rent agent was very rude & inconsiderate. The rental car agent told me if I didn't like something I could go rent somewhere else. The car wasn't clean, nor was the car rental location. Felt like I was going to get a flat tire right in their parking lot there were so many potholes. Dropping the rental off wasn't any better.
Pros: I got a car
Cons: The car was not satisfactory
Cons: They charged $12 per day fee if car was in an accident. this fee was not in original quote.
Cons: I feel like I was mis lead into buying the pass to pay for express lanes. The way it was explained seemed like I had to have it if I planned to drive long distances on the highway system. I took that as all lanes would be charged at certain points along the highways. This was a $111 charge which was a complete rip off!! I would never of used this system if I didn’t need to. I used it a few times as I had paid for it, but most of the times the lanes were even closed for construction. Total waste
Pros: friendly service, cleansliness of place, nice agents
Cons: The service was great, just the wait was long to drop off the car and pick up the car. Due to low staff.
Pros: Terrible service
Cons: Horrendous service
Pros: He was kind and very helpful
Cons: The car was VERY old and had ZERO options. The rental center was two buses from the terminal and not at the airport. It looked like a junk car lot. Kind of sketchy.
Pros: Nothing really to like
Pros: Still awaiting my refund
Pros: Literally nothing.
Cons: Prices incresed
Pros: Absolutely nothing
Cons: Zezgp was terrible. From pick up at the airport (which never happened) thank god for Uber, to the rental paperwork, to the beat up car with 3 huh caps and a broken tail light. I waited over a hour for to be picked up from the airport. The first time I called they said they would pick us up in 5-10 minutes. 25 min later I called again. Was told 5 min. 15 min later I called again. He left here 10 minutes ago he should be there in 5 min. Another 15 min later still no shuttle. I called an Uber.
Pros: NONE, DID NOT GIVE THEM A ZERO becasue its not an option
Cons: waited for the shuttle over an hour and 4 phone calls in the scorching sun. Not Friendly, car was all scratched and no other cars to choose from, and forced me to purchase full coverage insurance did not accept my own car insurance like I have used in the past with other agencies.
Cons: There were all kinds of hidden fees. The car had some sputtering while I drove it local, and I wanted to switch for another car when I was in Orlando. There is another rental company by the same name but they said I could not swap for another car, I had to drive that car back to ft lauderdale. I was very nervous driving a car that had a check engine light on and sputtered occasionally in local traffic.
Pros: Check in was easy and staff was wonderful at that time.
Cons: Shuttle designee decided to wash a car instead of taking me to the airport.
Pros: Coerced in purchasing "Loss of Use" Insurance and SunPass even though I used it zero times
Pros: not much
Cons: Had to wait over 1/2 hour for pick up at airport. Then charged $190.95 over amount agreed upon on website. Said it was for 'partial damage waiver'. I explained that I had full coverage and rental coverage on my vehicle and I didn't need any additional insurance. I even checked with my insurance company (which wai
Pros: Terrible crooks
Cons: Thieves and crooks
Cons: Rude customer service. Damaged car. Dirty and non operational on the inside. Charged extra for insurance even though i had insurance. Nowhere were the charges originally mentioned during the booking.
Cons: first tried to pressure me to take sunpass, when I said no they gave me all kinds of absurd charges should I go through a toll, then even though I showed them full insurance coverage with a copy of my declaration page from geico they would not rent me the car without buying ins. for loss of use, even though they are taking a $2,000 deposit and have my credit card info. and my personal info., I have rented cars approx. 100 times from reputable dealers, Zezgo cars is a sham outfit , do not rent
Pros: This company is a scam and needs to be reported ! They advertise the price that they cannot provide at the time of picking up ! And use it just to get the people in. Waist of time!
Cons: Unprofessional and not trustworthy company !
Pros: The service was horrible. It took them forever to pick me up at the airport, it was over 20 min. Then when I got to the car rental place, the electricity was off. It was very professional. It looked like friends hanging out. At the end I just had them take me back to the airport. I never rented the car and it was a waste of money. I called discover car to share my experience and was telling them that it was taking forever for pick up and that I wanted to cancel my reservation.
Cons: Discover cars did not allow me to get my refund. I will never rent a car from any of these vendors again. I ended up renting a car from Avis instead.
Pros: Shuttle from the airport was advertised as taking 10 minutes, in actuality it took 35 minutes.
Cons: Vehicle was literally dirty inside and out. Trash was inside the car. Rental agents were running a scam and clearly gouging people with hidden rates and charges. This place blows
Pros: Clear and concise.
Cons: Slow return process. Didn't try to work with us after hidden fees were disclosed.