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Surprice at Fort Lauderdale Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Great staff, friendly and helpful. We were happy with the car we received, it was just what we reserved, clean, smelled great and looked almost new
Pros: The overall experience was quite positive. The car was in excellent condition, both inside and out. The online reservation process was straightforward.
Cons: Counter is not in the airport
Pros: Great agents, friendly and professional. They have a very good selection of cars, they are well taken care of, clean and suit every customers needs
Cons: Rental process took longer than I expected and we didn't realize the counter was not at the airport
Pros: The overall rental rental was great, the customer service team was friendly, efficient and super professional, they made sure the car was ready in no time. I received an amazing vehicle, clean, it looked almost new and ran nicely during the rental
Cons: I had a little trouble finding the rental location, but it was fine nothing to rate the whole rental over
Pros: This was a really nice experience, the service from the team and even the manager was great, they were friendly, helpful and patient while I was dealing with problems with my insurance, it was resolved quickly and they had no issues taking it. The car was also great, clean, well maintained and the pricing was just as described
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 90 years.
A senior driver fee applies to drivers over the age of 79.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must have been issued by authorized authorities at least 6 month(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, New Zealand, USA, EU countries.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English. Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of entry/exit into/out of the country.
Please note, that the car rental provider only serves customers with outbound flight itinerary.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Residents of the following country(ies): USA, who use their own insurance, will be personally responsible for the full value of the rental vehicle.
The following credit cards issued on the main driver's name are accepted: Diners, Discover, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
It is allowed to add up to 2 additional drivers.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
After one rental period ends, 24 hours must pass before the customer can start another rental period.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. The grace period will be honored only during business hours.
Pick-up & Drop-off
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