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RentSmart24 at Naples Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Once at the location the pick up was very easy
Cons: We found it confusing on where to wait at the airport for pickup to the car location.
Pros: Very fast and friendly drop-off with shuttle bus ready to take you to the airport.
Cons: Pick-up was a bit slow and was not greeted promptly upon arrival despite 3 agents present and just 3 people waiting. The rental rate was for a Fiat 500 or similar. We didn't get the Fiat 500 but instead got a Fiat Panda Hybrid. It was in good clean condition except for a bit of rear bumper cosmetic damage. Drives well but would have preferred the beautiful Cinquecento.
Cons: pick up at airport we supposed to be included. Bus did not show up at described location. We needed to take a taxi. We payed for child carriers, but the one delivered was broken and not safe. All in all, a company I will not vouch for nor use again.
Pros: The car was clean and ready on arrival. After completing check in online the process was smooth and quick.
Cons: In the email provided the pickup location was marked wrong. We’ve waited 30min at the wrong location which resulted in a late pick up fee of 75€. To be 100% honest as our flight was delayed we would’ve missed the pick up time anyway, but the instructions where to go for the shuttle were not clear at all!
Pros: Additionally, they asked for insurance, even though I had purchased it from you.
Cons: Wrong pickup location infornation and additional insurance request.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Israel, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
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