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Drivalia at Naples Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car was just what I ordered and the shuttle was efficient.
Cons: I had a hard time conversing with the agent (which is partly my fault as my Italian is minimal).
Pros: Tutto perfetto
Pros: Fare manutenzione alle automobili
Cons: I didn’t get back my deposit
Pros: Time spent with office representative upon pickup and drop off
Cons: When querying the state of the tyres and concerned about my safety, the representative made out I was not at risk. I still doubt this was the situation as I didn't feel the car was handling the wet all that well. On top of that, I didn't realise until later that only one wiper was working. Luckily I only had to wet days. Regardless, the car would never have passed a road worthy in my country.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
In order to pick up the car, domestic renters must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, Italian fiscal code card.
A local renter is defined as a renter who is a resident of Italy.
All documents must be issued in the same country.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
Visa Electron, Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Residents of Italy can only pick up a baby seat or child seat if they have their own anti-abandonment device, as they are not available at the rental desk.
During the winter season (15.11 to 15.04), Snow chains may be mandatory on certain roads in the following locations: Northern Italy, Central Italy, Southern Italy, Italy Islands. For more information please contact the car rental provider.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 50 % battery charge remaining.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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