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RentSmart24 at Olbia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy online check in process and quick airport pickup and drop off - no hassle at all. Unlike other cheap rental companies that usually scam these were pretty good and straight forward! Definitely recommend
Pros: Literally the worst rental car service, support so on that I’ve ever experienced. The company is based around over charging tourist who cannot dispute
Cons: I do not like a single thing. Everyone told me everything was fine. I presented documents explaining my vehicle was scratched in a parking lot. At home, they say it buffs out, they answer phones, the rental service is actually at the airport. Do not expect this. They exist to do you wrong and charge you.
Cons: La minaccia di far pagare 50 euro per la pulizia dell'auto se non in perfette condizioni
Pros: I called them from Olbia airport when we arrived. The pickup shuttle was at the meeting point 10 minutes later. The rental agents were very kind.
Cons: They provided a lower class car
Pros: I’ve scheduled to get the car at 7 am on jult 23th. There is no one until 8:15 am. I had to wait. And to give back at 6am on July 26th also there is no one to attend. So what do I have to pay the fee ? I would like to receive back this fee.
Cons: Limited characters so not able to detail, but extended issues including: - hard to find once arrived - given manual car even though paid for auto, without even telling us until we sat in car. Had to contact head office for reimbursement. - told it was full tank and to return as such, yet was only half. - noone available to inspect vehicle on return even though open 24 hrs, mystery scratches appeared with excess damage charges. Just trying to squeeze you for extra € on top of hire fee everywhere
Pros: Not alot
Cons: Wrong car at pick up, made my trip uncomfortable and unsafe for my kids. Inadequate lighting to determine damage. Difficult process to get my money back for a claim.
Pros: Worst ever
Cons: They charged 465 euros in my credit card without my authorization for one little scrat that isn’t visible in the photo
Pros: Very easy and fast. It was supported by Whatapp too!
Cons: when we returned the car the attendant was rather dismissive and unkind. Not the same when we pick up the car, the attendant was very smart and kind.
Pros: No mention about a shuttle service was available
Pros: Friendly service. Easy to pick up and drop off the car.
Cons: When I arrive to Olbia airport, was impossible to contact RENTSMART24 to get the shuttle from airport to rental to pick up the car. I tried to call them by different phone numbers unsuccessful. Had to go their by taxi.
Pros: No problems
Cons: Agent had little English when dropping car back. Car engine size was very underpowered especially as our accommodation was at the top of a number of very steep hills.
Pros: Good price/quality ratio, quick and hassle-free pick-up and drop-off, functional shuttle bus service, no unexpected terms or conditions, fine car.
Cons: Personnel speaks very limited English, which is a bit awkward during pick-up and drop-off (in case of questions or discussions) and I really can't understand this for a car rental company next to an international airport. This also applied to the shuttle bus driver, who couldn't even answer the phone in English when I called to be picked up on arrival, really weird. Fortunately there were no problems so also no need for discussions.
Cons: It was not easy to find the free shuttle bus.
Pros: Nothing, I didn't rent anything because they did not have automatics
Cons: That unfortunately they have no automatics
Pros: Everything was fast. Car was new hybrid (although Fiat Panda instead of Ford Fiesta). Price was low.
Pros: Professional and courteous, no pushing further insurance! Quick pick up and drop off of vehicle, deposit returned promptly!
Pros: Quick and uncomplicated
Pros: Friendly, efficiënt, easy and a brand new car. Excellent all round.
Pros: Fast pick-up and drop-off.
Pros: Excellent service at desk
Cons: Shuttle service
Cons: Time it took, directions, lack of flexibility and short staffed
Pros: Efficient pick up. I arrived after hours so I checked in online prior to arrival. I simply walked in, got the keys, and drove away. The drop of was a little slow, but nothing to complain about. Only real complaint was the walk to Rentsmart24. It’s about a 17 minute walk from the airport.
Cons: Nothing about the service was negative.
Pros: Quick pick up at airport
Cons: Our car stipped working and this company was ot able to help us sove the issue. It was extremally difficult to contact them at Friday 7 p.m. They just told me to call everywhere instead of helping me finding the car. They left us with small children 100 km from our apartment with broken car.
Pros: ochota, příjemné vystupování
Cons: špatně popsané jak se k nim dostat, na letišti nejsou chyběla informace o zavolaní, aby pro vás dojeli
Cons: The price was high