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Moventur at Olbia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: They are charging me with the collateral deposit, and the car does not have any new damages when i deliver it.
Cons: tried to sell us insurance even if we already declined
Pros: It was quiet at pick up and the car was ready by the door.
Cons: Warning at the desk on a notice..car clean 15 to 150 euros if not returned as clean as it went out. No floor mats at all...?! No water in washer. More damage than was shown at check in...staff went for a break rather than look and said just take photos.
Cons: Their communication was rude and they refused to give me the car unless I paid twice as much as the rental for insurance.
Pros: Difficult to find, stood in line at the wrong place for an hour. Went quickly once we landed at the right stop.
Cons: The return was the worst we have ever experienced. The check out guy went over every inch of the car trying to find damage, he found a couple of 1/2” black mark by the trunk and said it was caused by loading luggage. There was a small scrape on on a hub cap, which we have no idea why it was there and probably didn’t catch when we picked it up. We also did not look under the front bumper and there was a yellow scrape and again no idea. Said damage was 550, total scam!! Will never rent from you.
Pros: Fast check-out/check-in. Not too much pressure on extra insurance sales.
Cons: Agent mentioned that if car was not clean, they would charge you. This could be avoided by paying 12 euros?! (We washed an vacuumed the car before check-in).
Pros: Clear and nice rental desk employee
Cons: Contract and reports in Italian, would be better in English
Pros: Low price
Cons: Long wait when picking up the car
Cons: They give us a borken car, the car engine stop working the next day of the rental, and we pay the taxi to the airport, the mechanic, the tow and they not only did not pay us that, but they also did not return the money they withheld on the card. A 100% SCAM!
Pros: Very helpful staff. No hidden extras. Good location
Pros: It was fairly quick and efficient, I had a good price for the rental.
Cons: I didn’t like that you had to clean the car inside and out before returning. The windows inside needed a good wipe down. The car itself didn’t seem to be well maintained/serviced. The hazard cooling light was on, there was no water for the windows and I had to top this up myself. There were several dents and scratches already on the car. The company lacked good customer service/integrity.
Pros: car drop-off was fast, although there were no label of rental company name when entering the car parking, we only assumed that "it might be here" (there were the labels with names of other car renting companies)
Cons: there wasn't (at least we didn't noticed this information when renting car on your system) clearly stated, that the rental agnecy will want to charge us for cleaning the car. Usually the car cleaning was included in the rental price, when I rented cars on other systems. The instructions on finding the rental desk was misleading, as on the voucher there was said "in terminal", as in reality the rental desk was outside the terminal. not all the scratches were marked on the rental agreement
Pros: Good service
Cons: No complains
Pros: Near the airport terminal
Cons: Appeared VERY short staffed with long queues or customers waiting
Pros: Ordered a kids child seat for an infant and they could not provide it, would not help so I had to go out on my own and find another rental company to get the seat.
Cons: See above
Cons: Petrol tank was half empty.
Pros: We found the office very quickly. We were the only one so we did not have to wait.
Cons: We do not understand that you have to fill in a lot of forms etc when you book online and when you arrive there they have to do it all over again ??? Why is that ?? In that case only ask for our name and dates when we book , we still have to wait because they have to fill in everything again. We did not have our deposit back since we left the car at the airport. The car is fine , we also went to a carwash and put gas in it (half full because we got this half full) but still nothing.
Pros: car was in great conditions
Cons: They asked us to drop the car perfectly cleaned and washed!
Pros: helpful and courteous
Pros: Would avoid Moventur.
Cons: The customer does not accept the reported damage. There were various small items of damage that were not itemised when we received the car. We have photos to illustrate. There were no new items when we returned the car. We have photos to illustrate. In any case we are fully insured with hire company against any damages. "We cannot accept these photos, since that could have been shot anywhere." (Absurd claim since camera records time and place!)
Pros: Kind staff
Cons: they close at 9 pm
Pros: Very efficient and easy service.
Cons: The car was quite dirty in the outside and did not have any windshield washer fluid.
Cons: Agent and she did not resolve my issue
Pros: Nice and gentle people, easy and fast drop off with the dedicated agent
Cons: The car cleanliness, the fact that you have to wash the car before giving it back or pay 12 euros, and the list of damages that was not detailed so we spent a lot of time to update it.
Pros: Quickly! The staff was very clear about the information
Cons: Drop off maybe should be more fast, but we can understand the crowd
Pros: Clean car
Cons: Poor service. Clearly attempts to ramp up price. Cost massively more than your company quoted.
Cons: Wouldn’t use Moventur ever again, experience at pick up was terrible and felt as though they took advantage of tourists and upwelling to get you to take their additional insurance and even tell you that you need to hand the car back clean or try get you to pay additional money for a valet on return. I have hired cars all over the world and never been requested to hand the car back clean or risk being charged for it. Really don’t know what the car hire fee covers now. Absolutely ridiculous.
Pros: Angry, aggressive staff members with no solutions to any customer issues. Didn’t end up getting a car but cannot score a 0 on this submission form.
Cons: Everything. A complete embarrassment of a service.
Cons: Rental company contact number is not working, tried 20 times already. No reply on emails.
Pros: Easy, quick. The ladies talk English.
Cons: Car class was called "Mini Elite" so i was hoping for at least a removable top however we got an ordinary mini car, a Fiat 500 so i feel like we got the same package as a "Mini" class even if it costed a bit extra.
Cons: Could not find signage or information or drop off point for car at Cagliari Airport. No signage. No booth in carpark. Didn't know you needed to go into main building to find Momentur desk to drop keys off. Better information required.
Pros: all was fast and clear. We picked up the car and did everything pretty quick
Pros: Poor poor poor never got a car!
Cons: Had no car for us
Pros: Quick and easy process with a friendly attitude.
Cons: Making sure we know about the after hour drop off.
Cons: Very unfriendly service.
Cons: Unfriendly agent, condition of the car
Pros: Big big deception, nothing !
Pros: Initial car I was given was not the car I reserved. Had to transfer cars.
Cons: Car was filthy on the outside and fuel tank only half full.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 90 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Australia, Belgium, France, Germany, Netherlands, Portugal, Spain-Mainland, Switzerland.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Details are available from the rental company's reservation office.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
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