Moventur at Olbia Airport

Pros: Difficult to find, stood in line at the wrong place for an hour. Went quickly once we landed at the right stop.

Cons: The return was the worst we have ever experienced. The check out guy went over every inch of the car trying to find damage, he found a couple of 1/2” black mark by the trunk and said it was caused by loading luggage. There was a small scrape on on a hub cap, which we have no idea why it was there and probably didn’t catch when we picked it up. We also did not look under the front bumper and there was a yellow scrape and again no idea. Said damage was 550, total scam!! Will never rent from you.

Pros: Fast check-out/check-in. Not too much pressure on extra insurance sales.

Cons: Agent mentioned that if car was not clean, they would charge you. This could be avoided by paying 12 euros?! (We washed an vacuumed the car before check-in).

Pros: Clear and nice rental desk employee

Cons: Contract and reports in Italian, would be better in English

Pros: Low price

Cons: Long wait when picking up the car

Pros: Nothing

Cons: They give us a borken car, the car engine stop working the next day of the rental, and we pay the taxi to the airport, the mechanic, the tow and they not only did not pay us that, but they also did not return the money they withheld on the card. A 100% SCAM!

Pros: Very helpful staff. No hidden extras. Good location

Cons: Nothinh

Pros: It was fairly quick and efficient, I had a good price for the rental.

Cons: I didn’t like that you had to clean the car inside and out before returning. The windows inside needed a good wipe down. The car itself didn’t seem to be well maintained/serviced. The hazard cooling light was on, there was no water for the windows and I had to top this up myself. There were several dents and scratches already on the car. The company lacked good customer service/integrity.

Pros: car drop-off was fast, although there were no label of rental company name when entering the car parking, we only assumed that "it might be here" (there were the labels with names of other car renting companies)

Cons: there wasn't (at least we didn't noticed this information when renting car on your system) clearly stated, that the rental agnecy will want to charge us for cleaning the car. Usually the car cleaning was included in the rental price, when I rented cars on other systems. The instructions on finding the rental desk was misleading, as on the voucher there was said "in terminal", as in reality the rental desk was outside the terminal. not all the scratches were marked on the rental agreement

Pros: Good service

Cons: No complains

Pros: Near the airport terminal

Cons: Appeared VERY short staffed with long queues or customers waiting

Pros: Ordered a kids child seat for an infant and they could not provide it, would not help so I had to go out on my own and find another rental company to get the seat.

Cons: See above

Cons: Petrol tank was half empty.

Pros: We found the office very quickly. We were the only one so we did not have to wait.

Cons: We do not understand that you have to fill in a lot of forms etc when you book online and when you arrive there they have to do it all over again ??? Why is that ?? In that case only ask for our name and dates when we book , we still have to wait because they have to fill in everything again. We did not have our deposit back since we left the car at the airport. The car is fine , we also went to a carwash and put gas in it (half full because we got this half full) but still nothing.

Pros: car was in great conditions

Cons: They asked us to drop the car perfectly cleaned and washed!

Pros: helpful and courteous

Cons: nothing

Pros: Would avoid Moventur.

Cons: The customer does not accept the reported damage. There were various small items of damage that were not itemised when we received the car. We have photos to illustrate. There were no new items when we returned the car. We have photos to illustrate. In any case we are fully insured with hire company against any damages. "We cannot accept these photos, since that could have been shot anywhere." (Absurd claim since camera records time and place!)

Pros: Kind staff

Cons: they close at 9 pm

Pros: Very efficient and easy service.

Cons: The car was quite dirty in the outside and did not have any windshield washer fluid.

Pros: Nothing

Cons: Agent and she did not resolve my issue

Pros: Nice and gentle people, easy and fast drop off with the dedicated agent

Cons: The car cleanliness, the fact that you have to wash the car before giving it back or pay 12 euros, and the list of damages that was not detailed so we spent a lot of time to update it.

Pros: Quickly! The staff was very clear about the information

Cons: Drop off maybe should be more fast, but we can understand the crowd

Pros: Clean car

Cons: Poor service. Clearly attempts to ramp up price. Cost massively more than your company quoted.

Cons: Wouldn’t use Moventur ever again, experience at pick up was terrible and felt as though they took advantage of tourists and upwelling to get you to take their additional insurance and even tell you that you need to hand the car back clean or try get you to pay additional money for a valet on return. I have hired cars all over the world and never been requested to hand the car back clean or risk being charged for it. Really don’t know what the car hire fee covers now. Absolutely ridiculous.

Pros: Angry, aggressive staff members with no solutions to any customer issues. Didn’t end up getting a car but cannot score a 0 on this submission form.

Cons: Everything. A complete embarrassment of a service.

Cons: Rental company contact number is not working, tried 20 times already. No reply on emails.

Pros: Easy, quick. The ladies talk English.

Cons: Car class was called "Mini Elite" so i was hoping for at least a removable top however we got an ordinary mini car, a Fiat 500 so i feel like we got the same package as a "Mini" class even if it costed a bit extra.

Cons: Could not find signage or information or drop off point for car at Cagliari Airport. No signage. No booth in carpark. Didn't know you needed to go into main building to find Momentur desk to drop keys off. Better information required.

Pros: all was fast and clear. We picked up the car and did everything pretty quick

Pros: Poor poor poor never got a car!

Cons: Had no car for us

Pros: Quick and easy process with a friendly attitude.

Cons: Making sure we know about the after hour drop off.

Pros: nothing

Cons: Very unfriendly service.

Cons: Unfriendly agent, condition of the car

Pros: Big big deception, nothing !

Cons: Nothing

Pros: Initial car I was given was not the car I reserved. Had to transfer cars.

Cons: Car was filthy on the outside and fuel tank only half full.