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Sicily By Car at Olbia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: the reception desk lady was nice.
Cons: the pick up location staff (the lady) was very bad!
Pros: One rep (male) was helpful. And made process efficient.
Cons: The female rep skipped us and took the next client! And car did NOT HAVE BLUETOOTH or Apple CarPlay which made GPS navigation very difficult.
Cons: Temps de faire la fille environ 2 heures... J ai réservé 2 voitures et on voulait m en donner que 1.. Car les 2 étaient à mon nom... J ai du discuté pendant 30 minutes de pouvoir avoir les 2. Le problème apparament étaient plutôt qu ils n acceptent pas de louer 2 voitures avec la même carte de crédit... Pourtant c était une Amex platinium avec plus de crédits que la valeur des 2 voitures ensemble....J ai donc donner une 2 ème carte de crédit . J ai finalement été aidé après 2 heures et demi.
Pros: I didn’t get my car. Discover car don’t won’t to pay fee back. Support wasn’t polite. I have filling as service is scam.
Pros: Since they claimed 30 euro per day for is to be able to pay with our swedish Mastercard we cancelled and usel another firm
Pros: Very nice people.
Cons: There is nothing i did not like
Pros: Very efficient pick up and drop off of car.
Pros: They were quick, efficient, friendly, and did not try yo talk us into anything we didn't want or need. Very good experience.
Pros: I liked nothing, got scammed.
Cons: That the company is stealing peoples money.
Cons: No options were given
Cons: The car supplied was of a lessor standard than expected, offered an upgrade which was additional money…the upgrade was closer to what we had actually paid for.
Cons: They didn't respond to my voicemail and so I only received confirmation that they didn't accept Debit Cards when I arrived at the rental desk and lost the $150 and didn't have a car
Pros: friendly and professional
Cons: processes could be more slick. ie having information pre-populated in the computer system, using a voucher bar / QR code to bring up the booking etc
Pros: Prompt and efficient and no pressure to pay any extra charges
Cons: The cost but that is similar across all rental agencies at present so not specifically a Sicily Car issue as market wide
Pros: Very friendly, efficient staff
Cons: Just front seat of car not very clean on pick up, but informed staff. Otherwise v happy with car provided.
Pros: Fuss free, clean and new car
Cons: It took too long to pick up the car. The child seat I ordered was not ready.
Pros: Rental desk representative was kind, efficient and professional. Drop-off process was fast and efficient.
Pros: Good communication, quickness of handling the rent of the car
Cons: Car cleanliness and problem with the wipers.
Cons: Awful service, rude, unhelpful.
Pros: Nothing !
Cons: Inflexibility, lack of support, impossible to join on the phone for extending the trip, impossible to contact online, expensive
Cons: it takes a lot of time (2 hours should I wait due to a lot of people) before I can pick up the car,
Pros: Kind and professional personal.
Cons: Smaller car than paid was prepared for us - we had to ask for change...change was without a problem at the end.
Pros: Best Services
Cons: You have to drop up the keys at the Parking outside, no keys Box inside at the reception
Cons: Customer service provided at the rental desk when picking up the car.
Cons: It was unclear that deposit could only be taken from a credit card.
Cons: I was in line for an hour and a half. Why does it take 15 minutes for each person to get a car? How has this not been streamlined by rental car companies yet?
Cons: The three hour wait to pick up the car
Pros: The office was easy to find and the procedures to pick up and deliver the car were relatively fast and straight forward. There was no staff of Sicily by Car that came with us to check the condition of the car when we picked it up. At the drop off, the staff checked the car and asked us about the stains in the seats, to which we responded that they were already there when we picked it up. Fortunately, they did not charge us anything.
Cons: The car, even though brand new, was very dirty including with several stains in the seats. I did not have the car that I wanted (Fiat 500), since all available the available cars had automatic gear, contrary to what was mentioned in the website of Discover Car Hire.
Pros: Good new car
Pros: Friendly, helpful and professional
Pros: The car was good.
Cons: After a small delay and having to queue for quite some time, we were told that our booking had expired and we would need to pay extra for a different car. We were not impressed
Pros: The car
Cons: The drop off agents extremely rude, arrogant and sarcastic
Cons: The car was an absolute piece of garbage almost 3 years old and with 76000 km on the clock and completely beaten up. No attempt by the car hire company to offer an alternative despite the premium category.
Cons: the agents were rude and unhelpful even thought they saw that we were in distress.