Sicily By Car at Olbia Airport

Pros: Explained everything clearly

Cons: Long wait, only two staff in the desk

Pros: Well maintained cars with no issues throughout our rental - that is why we rent from them repeatedly.

Cons: Pickup speed mainly, this time the car was dirty, but in the past this never happened

Pros: Fast drop off

Cons: Pick up wait

Pros: The agent upon collection was very friendly and helpful and not pushy.

Cons: The agent on return was exceptionally rude and bullying, ignored the photo I had of their agent signing off the scratch we noticed and added at the start of the rental and insisted on charging us €300 for a vegetation scratch you could barely see. We drove the car very carefully and looked after it. When challenged they became increasingly rude and dismissive. Very obviously a money making scheme. Left a really bad feeling at the end of a holiday. I will never be using Sicily by Car again.

Pros: The pickup was fast with hardly any waiting and the lady at the desk was very kind and helpful. The car I received matched the criteria and was actually nicer than I anticipated! When I spotted some unrecorded damage, a worker recorded it for me within seconds, no questions asked and I was on my way. Drop off was equally simple and easy.

Cons: The car didn’t have any windscreen washer fluid.

Pros: Fast drop off and good quality car

Cons: Very Expensive and service desk on collection very slow

Pros: Very efficient and professional

Pros: The car was good

Cons: The wait to collect the car was appalling, and I can’t contact Sicily by car to complain

Cons: I was charged for two scratches underneath the front bumper. Witch i did not do In the meter of fact i did not checked underneath the car. They charged moor then 770 euro!! I told tham that i have full insurance by your company they gust laugh. I am sure that they did it on purpose. Pleas inform me walt do i have to do in order to get my money back from the insurance ?

Cons: Didn't care for the automatic MG, the transmission was really annoying.

Pros: Cordialità e servizio ottimi

Pros: Professional and very friendly

Pros: Super quick and easy both collecting and dropping off the car which was practically brand new with only 6k on the mileometer

Cons: Car was unwashed and dirty inside and out.

Pros: Easy rental with clear rules. No hidden fees. Highly recommended

Cons: So, the situation was that I was standing there and couldn’t return the car. I had rented a car and wasn’t able to give it back. I waited for half an hour, called the info lines and phone numbers, tried to return the car — but nobody was there. I couldn’t get through. There was a problem with returning the car.In the end, I went to the airport itself. They told me to leave the keys in a mailbox. This information hadn’t been provided in advance. I left the keys in that mailbox. It was a big probl

Pros: Quick checkin and unexpected upgrade was really appreciated

Pros: No hard sell regarding additional insurance costs etc. Car was immediately available with slight dent clearly indicated.

Cons: Nobody was available at drop off point to inspect car on return to Alghero Airport. However the desk within the airport was manned and said to leave the keys in the Dropbox.

Pros: Easy pick up drop off

Cons: Car was a bit grubby on pick up and multiple damage

Pros: They dont accept debit card

Cons: They tell me just when i was waiting

Pros: Low deposit blocked on the credit card (released the same day the car was returned), excelent condition of the car - it was brand new peugeot 208 GT, ease in collecting and dropping off the car, simple process of filling in all the documents then send to the email address.

Cons: Nothing really

Pros: We usually used Sicily by car

Pros: Horrible service

Cons: Everything

Cons: Mi hanno addebitato 100 euro per una "pulizia straordinaria" per il semplice fatto che la macchina era impolverata (dopo una vacanza al mare con due bambine mi sembra il minimo).Altre compagnie non hanno sollevato alcun problema, l'ho trovato esagerato.

Pros: the reception desk lady was nice.

Cons: the pick up location staff (the lady) was very bad!

Pros: One rep (male) was helpful. And made process efficient.

Cons: The female rep skipped us and took the next client! And car did NOT HAVE BLUETOOTH or Apple CarPlay which made GPS navigation very difficult.

Pros: Rien

Cons: Temps de faire la fille environ 2 heures... J ai réservé 2 voitures et on voulait m en donner que 1.. Car les 2 étaient à mon nom... J ai du discuté pendant 30 minutes de pouvoir avoir les 2. Le problème apparament étaient plutôt qu ils n acceptent pas de louer 2 voitures avec la même carte de crédit... Pourtant c était une Amex platinium avec plus de crédits que la valeur des 2 voitures ensemble....J ai donc donner une 2 ème carte de crédit . J ai finalement été aidé après 2 heures et demi.

Pros: I didn’t get my car. Discover car don’t won’t to pay fee back. Support wasn’t polite. I have filling as service is scam.

Pros: Since they claimed 30 euro per day for is to be able to pay with our swedish Mastercard we cancelled and usel another firm

Pros: Very nice people.

Cons: There is nothing i did not like

Pros: Nothing

Cons: Everything

Pros: Very efficient pick up and drop off of car.

Pros: They were quick, efficient, friendly, and did not try yo talk us into anything we didn't want or need. Very good experience.

Pros: I liked nothing, got scammed.

Cons: That the company is stealing peoples money.

Pros: Terrible

Cons: No options were given

Cons: The car supplied was of a lessor standard than expected, offered an upgrade which was additional money…the upgrade was closer to what we had actually paid for.

Pros: n/a

Cons: They didn't respond to my voicemail and so I only received confirmation that they didn't accept Debit Cards when I arrived at the rental desk and lost the $150 and didn't have a car

Pros: friendly and professional

Cons: processes could be more slick. ie having information pre-populated in the computer system, using a voucher bar / QR code to bring up the booking etc

Pros: Prompt and efficient and no pressure to pay any extra charges

Cons: The cost but that is similar across all rental agencies at present so not specifically a Sicily Car issue as market wide

Pros: Very friendly, efficient staff

Cons: Just front seat of car not very clean on pick up, but informed staff. Otherwise v happy with car provided.

Pros: Fuss free, clean and new car

Cons: It took too long to pick up the car. The child seat I ordered was not ready.

Pros: Rental desk representative was kind, efficient and professional. Drop-off process was fast and efficient.

Pros: Good communication, quickness of handling the rent of the car

Cons: Car cleanliness and problem with the wipers.

Pros: Nothing

Cons: Awful service, rude, unhelpful.

Pros: Nothing !

Cons: Inflexibility, lack of support, impossible to join on the phone for extending the trip, impossible to contact online, expensive

Cons: it takes a lot of time (2 hours should I wait due to a lot of people) before I can pick up the car,

Pros: Kind and professional personal.

Cons: Smaller car than paid was prepared for us - we had to ask for change...change was without a problem at the end.

Pros: Best Services

Cons: You have to drop up the keys at the Parking outside, no keys Box inside at the reception

Pros: None

Cons: Customer service provided at the rental desk when picking up the car.

Cons: It was unclear that deposit could only be taken from a credit card.

Cons: I was in line for an hour and a half. Why does it take 15 minutes for each person to get a car? How has this not been streamlined by rental car companies yet?

Cons: The three hour wait to pick up the car

Pros: The office was easy to find and the procedures to pick up and deliver the car were relatively fast and straight forward. There was no staff of Sicily by Car that came with us to check the condition of the car when we picked it up. At the drop off, the staff checked the car and asked us about the stains in the seats, to which we responded that they were already there when we picked it up. Fortunately, they did not charge us anything.

Cons: The car, even though brand new, was very dirty including with several stains in the seats. I did not have the car that I wanted (Fiat 500), since all available the available cars had automatic gear, contrary to what was mentioned in the website of Discover Car Hire.

Pros: Good new car

Pros: Friendly, helpful and professional

Pros: The car was good.

Cons: After a small delay and having to queue for quite some time, we were told that our booking had expired and we would need to pay extra for a different car. We were not impressed

Pros: The car

Cons: The drop off agents extremely rude, arrogant and sarcastic

Pros: Nothing

Cons: The car was an absolute piece of garbage almost 3 years old and with 76000 km on the clock and completely beaten up. No attempt by the car hire company to offer an alternative despite the premium category.

Pros: nothing

Cons: the agents were rude and unhelpful even thought they saw that we were in distress.