GaldieriRent at Olbia Airport

Pros: We still had about 25 people waiting in front of us, and I spoke to some of the other customers on the line, and they reported that they had to wait nearly 3 hours to check-in, and they still did not have their car (it was being sent to the car wash).

Cons: I was forced to go to a different rental agency and pay almost triple for a car to start my family's vacation. Therefore, I would kindly request a full refund of the amount I paid for this rental (Booking number D014263142).

Pros: Friendly and helpful, quick

Cons: Slightly difficult to find when walking from airport terminal

Cons: They charged me extra from my credit card without asking me or telling me why. I am unable to get in touch with them to ask the reason

Pros: Easy drop off

Cons: Very slow pick up. All data needs to be processed beforehand online. Very long wait and we were the 2nd customers. There was a very long queue. We expected a BYD, got an Alpha Romeo instead. Car needed a lot of rev to get up a hill. Was supplied with 3/4 tank of fuel, so a little hard to know how to refuel it.

Pros: Simpatia dos empregados

Cons: Demora na entrega do veículo

Cons: We forgot glasses in the car. I conacted GaldieriRent twice if they found them, no respond and no answer. Very disappointed. Sebastian Hiemisch

Pros: Auto buona

Cons: Riconsegna totalmente disorganizzats

Pros: Nothing

Cons: Everything

Pros: friendly and efficient staff, no itention of scam and transparent when signing contract was a brand new car, with only few thousands kilometers

Cons: car was delivered dirty on the outside - though I was told that I did not have to delivered back wasched, which was fair

Pros: Attitude

Cons: Very long pick up. One person long line. After an hour of waiting, 2 more employees arrive.

Cons: Rental office was somewhat difficult to find 😕

Pros: They were courteous and efficient whilst going through the transaction process.

Cons: The time period between serving customers seemed to be longer than needed to be without acknowledging them. Didn't seem to care about the cleanliness (muddy pedals and bodywork). The boot parcel shelf was missing so goods couldn't be out of site.

Pros: All was perfekt

Pros: The person, Pablo, was very helpful to help me out yo rent the car directly from GaldieriRent without International license

Cons: I lost money paid to discovercars because have to pay direct to company due to not having international license

Pros: Very helpful when flight was an hour late.

Cons: Nothing

Pros: Fast and very helpful.

Pros: Great friendly service!

Pros: The car was almost new and in good condition

Cons: Had to wait ages in a long queue in very hot sun to get the car, and it took over 15 minutes to go through the paperwork, with multiple signatures required. The main driver didn’t have a credit card and Galdieri would not accept a debit card so we spent ages trying to get hold of discovercars to add another driver, which then meant waiting in a long queue again to then get the car. The full size SUV was not as big as we thought it would be.

Pros: Only the car return which was fast

Cons: The pick-up of the car took more than 1,5 hour... No discount was offered for the poor service, nor the booster for the kid was given for free. Basically they stole my time, and my money The office is far from the airport terminal

Cons: There was no window washing liquid in the car; otherwise it was perfect.

Pros: Hard to find them but once found, it was easy to get car. I booked Premium rental and was given BYD Sealion 7. Very nice car and would definitely rent from them again.

Cons: Hard to find office, no child car seats.

Pros: I made a mistake regarding the drop-off time and solved via email support. Very comprehensive and flexible. We will use this company again for sure !!

Cons: Nothing

Pros: Everything went smoothly.

Pros: The agent at the desk was extremely helpful with our issues re credit cards. Couldn’t fault the service!

Pros: Good quick service. Patient service desk employee

Cons: Car could have been cleaner, both inside and out, it is not a big issue, but would have been nicer

Pros: Agents were friendly.

Cons: Didn't accept debit card for deductible. Charged 42 per day for insurance. Felt steep.

Pros: Easy and speedy process at drop-off

Cons: Macchina molto più piccola di quella da me scelta

Pros: Efficient, honest, quick drop off

Cons: Wait time to pick up

Pros: Quick drop off, and brand new car fleet

Cons: long wait to pick up the car

Pros: The workers were friendly.

Cons: It was extremely hard to find. Once found, it was unbearably hot inside the office. They are trying to charge me E650 for normal wear and tear scratches!

Pros: Poor customer service. My reservation ( paid in full) was canceled because I arrived late due to a flight delay. Several calls were made to DiscoverCars and Galdieri rent advising them of the delay and the only thing offered was booking another car and losing the all Money already paid

Cons: Everything.

Pros: we got a new car

Cons: everything was fine

Pros: Nothing

Cons: Extremely rude customer service at the desk and collecting the car. Instructions of where to go incorrect so everyone walked all the way to the "office" only to be told they had to walk back to the terminal to do the paperwork. Then on returning to get the car, men absent completely, long wait, then told they were washing the car (it was booked for 11am collection but was 12.15). Also was told that despite taking out full cover at extra cost, any damage/accident would get payable still

Pros: Absolutely nothing. Borderline criminal.

Cons: As above, extortion. Never involve yourself with this company

Pros: Tutto lo staff molto gentile e super disponibile. Onesti e chiari nelle spiegazioni. Puntuali. Auto in ottime condizioni. Per la prima volta ho noleggiato un auto con serenità, senza pressioni o ansie. Sicuramente noleggero' di nuovo con loro.

Cons: Nulla, tutto perfetto

Pros: Great car, no fuss quick drop off

Cons: The booking instructions send you to the car park to find you have to go back to the terminal to collect the keys.

Pros: Nothing. The whole experience was a disaster.

Cons: Voucher led to wrong location (far P1); no desk, phones off. Finally found desk inside terminal. On 23-May-25 15:00 agent was rude, hid name, threatened police, demanded imaginary add-on to my valid UA licence and refused car. Wasted hours and had to rent elsewhere at 4× cost. Shocking service.

Pros: We had a few issues with the first car and they quickly fixed it before we left the terminal.

Cons: The service at the desk is quite slow to pick up the car. Luckily we weren’t in a rush but it’s tiring.

Pros: Took a very very long time to check the car out. Also the instructions were incorrect we ended up going to the car collection area to collect only to be told we had to go back to the terminal.

Pros: Nothing

Cons: I had a disappointing experience with GaldieriRent at Olbia airport. They offered a toddler seat for my 5-month-old daughter and tried to negotiate a shady deal with another company for a baby seat. They also offered to waive some fees if I rented the seat from this other company. My credit card was not accepted because it didn't have my name printed on it, despite explaining this is common in Mexico for security reasons. The staff was rude and unhelpful.

Pros: Exceeded our booked car category which was helpful as we had 4 passengers with luggage,

Pros: The value was good and stuff at the desk were polite

Cons: At the drop off no presennce of stuff but no issues left key at the car rental office inside Aeroport

Pros: Tout est conforme superbe très bon loueur

Pros: Check out for return was very good

Cons: Couldn’t find - no directions - too slow to get - info from discovery cars not passed to rental co - info should be shared for speed - Like a online check in - u don’t arrive to the airport and fill out a booking form

Cons: AC was not working.

Pros: Easy dropoff. Friendly staff.

Cons: Pickup took long time.

Pros: Did not actually get car

Cons: Waited almost 1 hour and finally gave up and went to alternate carrier Auto One

Pros: It was an absolute disaster, i got to the office and there were 30 people waiting outside with 1 employee. Wait time was 4h, i was there for a wedding and i had to go somewhere else and rent a new car.

Cons: It was an absolute disaster, i got to the office and there were 30 people waiting outside with 1 employee. Wait time was 4h, i was there for a wedding and i had to go somewhere else and rent a new car.

Pros: Everyone was very nice, accommodating to Canadian customers would recommend!

Pros: Their terms and conditions did not specify that we would require a hard copy of the international drivers license. We had the international license in pdf format on our phone but the agent would not rent to us, saying we needed a hard copy and that even a printed copy wouldn't suffice. This left us to book elsewhere same day at a much higher price.

Cons: We also had our Canadian license with us and we didn't even have to have an international license at the other rental agency.

Cons: Fui mal atendido, pra variar. Segundo ponto é que outras locadoras são muito mais solícitas. SEMPRE ESCOLHAM AS MAIORES. No final eu não peguei meu carro e até hoje não vi o reembolso.

Pros: Car was as advertised

Cons: I ended up paying twice for the insurance - would Discover cars refund the amount paid to them to insure as this could not be used

Pros: No queue and nice people. Got the car we ordered too.

Pros: Very friendly stuff, gave us all necessary information

Cons: Nothing

Pros: Nothing, waited ages to collect! Absolute hours! Shocking, car had scratches but good job I photographed all as I was asked if I had photos when I dropped off! Assume that was to charge me if I had not. I was told the documents would be emailed to me with the emergency numbers when I collected but these never arrived! Good job I didn’t break down. Ran out of AddBlue first day! 😳

Cons: Everything I’ll never use again! Terrible!

Pros: Friendly staff, both spoke good English, hassle free customer service.

Cons: The only small oversight was the car wasn't hoovered upon collection but it didn't really bother us too much.

Pros: Nothing

Cons: Rude and sneaky staff that make you pay for damages on the car although you did not do them. Get always full coverage because they play dirty tricks on you

Cons: Chaos, long queues with representatives taking ages in transaction . Italians jumping the queue

Pros: Not much. They didn't do anything that made the service go top.

Cons: Couldn't make a good explanation about the insurance

Pros: Friendly staff

Pros: I would highly recommend

Pros: I can’t say because my driver’s license was rejected - getting an international drivers permit is practically impossible where I’m from

Pros: We didn’t get a car. When we arrived to collect our car we were told we needed an international drivers license. We rent cars around the world. We have NEVER encountered this before. Terrible customer service.

Pros: Lengthy but acceptable service at pick up When I gave the car back they proposed to charge me 100 euro for a non - damage that pre - existed (scratch of less than one centimeter on the wheel) assuming I had pre - identified him at car pick up with a photo. Obviously fhe scratcu was so minimal it was impossible to be seen. Employee was very unfriendly and clearly had a plan to execute, ie charge the customer additional money in any possible way.

Cons: The car was described as being able to fit two suitcases, but was only big enough for one suitcase in the boot. Additionally the windscreen washer fluid reservoir was empty.

Pros: The price, and speed of service

Cons: Car was filthy, car had tons of scratches and dents on it, no damage report given when collecting the car, was just told to take a video of the car inside and out to prove if there are any issues but it was dark when collecting and didn't give me much confidence

Pros: Fast

Cons: Nothing.

Pros: Awful service Dodgy company Avoid at all costs

Pros: They were efficients and kind

Cons: Difficult position in the parking

Cons: We arrived at a particular busy time and had to wait in line for 40 mins before our turn came. Several people inferno of me were completely unprepared for the collection process so not entirely GaldieriRent fault.

Pros: Friendly and knowledgeable and hardwarking

Cons: I liked it all.

Pros: Valdieri Olbia is a bunch of nice and professional people that I would suggest

Pros: Quick efficient service.

Cons: Pickup and drop off is a fair distance from the terminal.

Pros: When we got to the front desk, they didn't delay too much.

Cons: They gave us a car smaller than the one we reserved without offering a discount or apology. The one agent was slow and diffident--seemingly helpless when problems arose with other clients in front of us.

Pros: Absolutely nothing.

Cons: Rude, patronising staff. Forced to pay more money upon pick up with no clear explanation. Hard to find, not signposted at all at airport.

Pros: Easy, fast and friendly

Cons: Inside cleaning could be better

Pros: Service was smooth, but not enough information on why I had to pay for extra insurance twice.

Cons: Not well enough connected with DiscoverCars and their policies. They should be unified if you are co-operating.

Pros: The peuple were very rude and . Looks like a fake company .

Cons: The agents were completely rude. Did not have a car availble. We have all on video. And we need to be refunded for not able to give us a car.

Pros: Never picked up car..they botched the 2 rentals..between discover and galleries will never recommend...they even kept deposit...zero help....went to competitors to rent 2 other cars with no problem...

Cons: Zero service...they do not communicate in English well...are reaervation was not honored ...she didn't try to help...

Pros: Nothing at all. They were very rude and did not want to help us . If you don’t speak Italian , you don’t get good service .

Pros: Antonio was amazing! Super nice, professional and helpful! Thanks :)

Cons: Charged 10 euros extra per day as my flight was delayed and I missed the pick up time, what a disgrace. Car has no ad blue and no water in the windscreen wipers

Cons: Most of the scratches on the car weren't included in the report and the agent told me to film and take pictures of the car instead of marking them in the file.

Pros: The agents were very helpful, 10/10 service!!!

Cons: Need more signs to get there, they are a P1 easy to reach but not so easy to find

Pros: Cheap rental cars all in great condition

Cons: The location of the car rental office on Olbia Airport is tricky to find and is almost a 10 min walk from Arrivals. It would be great if they can arrange the office nearer to arrivals like SIXT has.

Pros: they offered me a better car than one i liked

Cons: i could not find the rental office, they refuse to pick me up until 45 minutes later, took a good 45 minutes to sign paperwork and pick up the car the insisted on a huge deposit of 1200 euros, even though, I had international travel insurance and discovers liability insurance the kept my deposit for 25 days and ten kept about 90 euros of it

Pros: I couldn’t even get the car i booked months ago because of the miscommunication on their part. I had to pay extra for an other company to help me out

Pros: They didnt accept my register. I was not able to take the car.

Pros: The worst ever. Complete scam. Most likely created by you as a middle man and rental companies. Was 1 hour late to pick up my car? Really? People coming through the airport and find out that booking was cancelled after the flight delay? People paying again for insurance because you sell them some products which is not accepted by rental companies? Scam

Cons: Nothing

Pros: Nothing we were denied a car.

Cons: They are not on site at the airport at all and this is not written anywhere. You have to walk 10 minutes to find them.

Pros: Clean car, clear contract, easy drop off

Cons: Had to wait long time for a car, not because of other tourists bus simply locals were very slow

Pros: The service was fast, the car was good quality and clean.

Cons: You have to walk quite far to the desk and the office is not open as early as other rental providers.

Pros: very friendly staff. very smooth car drop-off process

Cons: they had relocated without informing me, so i had difficulties finding the location. the computer system broke down at pick-up resulting in a long waiting time

Pros: Very friendly, easy rental and nice car

Cons: No comment at all

Cons: It's a cowboy company, you shouldn't be working with them. I don't think I'll be using your services again after this.

Pros: Very efficient

Cons: Only problem was that it wasn't immediately obvious where the airport pick up is, although they provided description nothing in the area had a sign, can I suggest a map or a sign in the pickup area by the airport.

Pros: Drop off was effieicently handled and then immediately a shuttle to terminal- no waiting . v good.

Cons: Car offered was not clean inside for which Galdieri noted and apologised. offered me an alternative but I did not want to repeat car pick up process which was although digital was heavy and cumbersome. Twice i was promised emails from Galdieri and still until now nothing received to confirm pick up or drop off details confirmation. Greeting on arrival at car rental reception desk was far from friendly and the service confusing, especially as I was told /recommending to buy extra insurance

Cons: No documentation inside the car relating to how/where to drop off. I asked when picking up the car and was assured the information was in the car. It wasn't. This resulted in an anxiety-inducing 1.5 hours spent returning the car before I could get to my flight - only minutes to spare before the gate closed.

Cons: We paid 3 times the prices announced. We booked the car for full days and have been charge for late arrival. WE have never seen that. Also seems that the rules on the UK contract are not the same that the ones where you get the car (In OLbia). I will certainly not recommend it.

Cons: We had a very poor experience with GaldieriRent. We specifically reserved an automatic car and paid a premium for this. When we went to collect the car we were advised that they had no automatic cars available and had known this to be the case since the day before. There were significant delays on collecting the car, it took over 1hour 30mins from looking for the shuttle stop (unmarked in airport car park) to leaving with a car that we didn't reserve. Very poor.

Pros: Super easy and good price!

Cons: Very friendly and helpful

Pros: friendly team who explain everything clearly.

Cons: car was rented to us in damaged condition however did not affect the drive of the car

Pros: V efficient

Cons: Their description of where to find the shuttle bus could be clearer. Should reference the righthand side of area A of the car park.

Pros: Sve sto su mogli da izmisli da nam ne izdaju automobil, sve su uradili. PREVARANTI KLASICNI. Nikako da ne uzimate kola kod ovih PREVARANATA ! Trazili su za osiguranje sedam puta vise nego za sedam dana za automobil ! Kada sam pristao bez osiguranja, onda nisu hteli da prihvate kreditnu karticu od moje supruge jer se ne preziva kao ja i ako je bila pored mene sa dokom licne karte.. na kraju svega nisu hteli da nam pozovu Taxi da se vratimo na aerodrom. TESKI PREVARANTI,NELJUBAZNI !

Cons: Sve sto su mogli da izmisli da nam ne izdaju automobil, sve su uradili. PREVARANTI KLASICNI. Nikako da ne uzimate kola kod ovih PREVARANATA ! Trazili su za osiguranje sedam puta vise nego za sedam dana za automobil ! Kada sam pristao bez osiguranja, onda nisu hteli da prihvate kreditnu karticu od moje supruge jer se ne preziva kao ja i ako je bila pored mene sa dokom licne karte.. na kraju svega nisu hteli da nam pozovu Taxi da se vratimo na aerodrom. TESKI PREVARANTI,NELJUBAZNI !

Pros: Really friendly staff, didn't try to scare us into buying more insurance. Easy pick up/drop off.

Pros: Car in excellent condition.

Pros: Nothing they have been terrible

Cons: They gave me a dirty car so it was difficult to spot a glass break. Then they pretended it was my fault, didn’t allow me to repair nor they offered to repair themselves, until it turned into a major glass break so they could charge me for a full glass replacement. This to me looks like a fraud

Pros: Good value, and good service, highly reccomended

Pros: Very quick and kind service

Cons: Nothing

Pros: Efficient pick up to transfer to the rental place.

Cons: The agent in charge was absolutely very nice but incredibly slow. It took him at least 45 minutes to process one customer. With one agent working we were there for almost two hours to pick up the car. This is simply unacceptable!!!

Pros: Clear explanation, fair with documenting existing damage.

Cons: Could have done with a sign at collection point.

Pros: Nothing

Cons: Everything

Pros: Great car and great service

Pros: Didn’t get service because of their rudeness

Cons: With widespread flight delays, I called up Galdier rent 5 hours in advance to double check they would be ok that my flight was delayed beyond their hours of 8pm. They took my flight details and said they will be open. Upon arriving, I tried to follow the pick up instructions for the shuttle, which were unclear. Despite asking 4 people, I could not locate. I then called Galdier and spoke to a representative who said they were closing right then and wouldn’t help - telling me it’s my fault.