Ecovia at Olbia Airport

Pros: Nothing

Cons: Booking cancelled even after online check-in with information about flight that was delayed. Email sent with information about delay numerous calls were unanswered. Staff at rental desk were uninterested in assisting.

Pros: Nothing

Cons: I'd give the customer service a negative score if I could. Car was denied on a made up excuse late in the evening when there were no other options to get to the accommodation. We were directed to another rental which quoted a price twice higher than the original. This was obviously some shady scheme.

Pros: Good car, easy to return

Cons: Waiting time too long to pick up the car

Pros: Всичко мина перфектно, служителите бяха приятелско настроени и услужливи. Бяхме си запазили. Toyota Yaris нямаха такава налична и ни дадоха по-голяма Kia Sportage на същата сума. Благодарим! 🤍

Pros: easy to book

Cons: long wait to collect the car

Pros: Car in good condition.

Cons: Overall, poor experience. Wait time at rental location to get car took over an hour. They didn't have the automatic vehicle I reserved and the prepay fuel charge was excessive.

Pros: Friendly woman. New car.

Cons: We had to wait at the Office in the full sun for 2 hours and 15 minutes…

Cons: The car was not clean inside and outside. Also on the road we had to buy AD BLUE 10L. This one is not refundable by Autovia. So they don’t check the car before you take it. I am so disappointed about ECOVIA SERVICES

Pros: Zero problems

Cons: They gave me care with no oil but when I call them told me that I can go to fuel station end then someone fill it

Pros: Nothing at all

Cons: Car was not given to me, because the desk employee wanted me to take full insurance, which cost +260 EUR. I refused to pay, and rented a car in another company because of that unpleasant situation.

Pros: Friendly helpful staff

Cons: Pick up and drop off speed is very slow. Having to manually write out information that they should already have. Being almost begged for taking out additional insurance I don't need/want.

Pros: Paper work was fast once meeting the car rental agent.

Cons: I had to fill up AD blue to the car while I still had three days using the car! Now I am waiting for a refund of €25 from Autovia company because the rental agent couldn’t do the refund!

Pros: Terrible service. No one picked up phone in help centre, no one in the office could assist, no one seemed to care that we were waiting for the car pick up for a ridiculous time

Cons: it is totally unacceptable to keep customers waiting for hours when they have given a pick up time. The company next door were able to give us a car and process all paperwork in 10 minutes - start to finish

Pros: best price for best service

Cons: the check in process could be more efficient -eg. customer to introduce the data and upload the docs upfront and rental desk just to verify the data and docs

Pros: The agent that helped us delivering the car was very nice and helpful. thanks!

Cons: The welcome agent was very rude, pushing us to buy an extra insurance, threatening us about possible car damage/theft and not being clear about the needs to clean the car upon delivery

Pros: Friendly staff, easy to pick up and Drop off the car, fair prices, free additional driver

Cons: Charge for cleaning the car, they should explain the rules when picking up the car

Pros: Car drives.

Cons: The requirement of a PHYSICAL CREDIT CARD ON YOUR NAME. While renting a car I've seen multiple people were turned away because of that. In my case: I've accidentally taken a credit card of my wife and I also had my credit cards loaded on my phone. The agent has declined to accept a virtual credit card on my name. The agent has declined my wife's physical credit card. The agent has declined to change the booking to a different person. Because of that the rental price was 70% higher at the end.

Pros: Relatively easy check-out and check-in. Jovial staff.

Cons: Trying to make the smallest scratch on hub cap a dent-issue - not made by me - and impossible to see clearly without glasses as well as in the photo at check-out. Unfair rental description that washing/cleaning wasn’t included, and it would cost 14€ if returned un-washed/vacuumed. Prices way too high - seems like the rental service providers are have cartel-like pricing after covid. Physical street address not mention in voucher. No-printed or emailed check-in-receipt. “You can take a photo”

Pros: Good pickup. Wasnt able to walk there even tho its really nearby. Got everything explained and no extra insurance or so that I just "have" to get. Can be quite classic for italien rentalcompanies to try and scam you for money. But not this time👍

Cons: Slow pickup. Felt a bit understaffed but was efficent once it was our turn. Didnt like the additional cleaning you had to buy for 15 euro. Was renting for 10 days so think that should be included.

Pros: The office was air-conditioned...

Cons: Ecovia cancelled our car because we were more than two hours late (due to cancelled flight) and obliged us to rent the same car again, but 50% more expensive in the agency, even though online the old price was still available. This is simply inacceptable. In addition, when we returned the car, they wanted to charge us money because the car was apparently dirty because of the sand that is everywhere in Sardinia if you go near a beach. Thieves all the way!

Pros: Easy pick up and the return to take us to airport was good.

Cons: The hard sell on top up insurance was off putting.

Pros: Really nice helpful team

Cons: Only it’s a bit hard to find the desk but not much of an issue

Pros: car was fine except for (see negative comments)

Cons: there was a problem with the interior of the car (broken switch) that we didn't see in the dark. Next day we saw it, reported it, and they are charging us a damage fee of 130€.

Pros: Very friendly, transparent & trustworthy service. Fast & individual shuttle from and to the airport.

Cons: -

Pros: Friendly and helpful staff

Cons: The car was short of a full tank of petrol at pick up.

Pros: Dropping off the car was very easy and quick.

Cons: No one was there when we arrived. I got a telephonenr that no one answer. I found another phonenr, there one person answered and come and pick up us after a quarter of an hour.

Pros: Friendly staff, easy check in and out

Cons: It's further from the airport then other car rentals and you need to take a shuttle but we rented from same airport before with different company and would use Ecovia again instead of the other closer one.

Pros: The pick up from the airfield and the perfect English speaking desk worker.

Cons: The fact we had to walk from the rental area back to the airfield, because it was to early.

Pros: Efficient

Cons: Wrong telephone number for contact on form. No info re where to pick up shuttle bus

Pros: Veldig raske å behandle kundene, fikk rabatt på barnestoler og vi fikk automat gir til same pris som vi bestilte med manual. Pick-up and dropp-off from airport.

Pros: Friendly and capable staff

Cons: The radio was not working, no standard navigation and there was a disturbing ‘beep’ in the car when releasing the gas pedal.

Pros: Staff friendly and helpful, car in excellent condition, easy process to collect and drop off

Cons: Paying extra for cleaning.

Pros: efficient, friendly

Cons: the car - the panda hybrid made a loud buzzing noise each time took foot off accelerator. Radio did not work

Pros: The speed of delivery of the car and neatly according to the agreement, cleanliness of the car

Pros: Most

Cons: Wrong address of the office on the contract. Office closed working hours when we were supposed to pick up the car. Slight problems during the return of the car for which the officer may not be responsible. Probably simply be documentation for returning the car is written very poorly and then till date I'm not sure if I received a proper confirmation that I have returned the car because the document is unintelligible.