Palma de Mallorca Airport (PMI), Mallorca, Spain - Balearic Islands
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 - 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80+

Record-go at Palma de Mallorca Airport

Aeropuerto de Palma de Mallorca, 07611
0034 600 907 087 / 0034 677 406 494 / 0034 610 530 091 / 0034 610 565 570
Pick-up instructions
Go to the office located in the baggage claim area; there are two counters there, or go to the counter in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
Yes

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Ireland
Nissan Note
October 13, 2019

Pros: Nothing

Cons: Everything

United Kingdom
Ford Ka
October 5, 2019

Cons: Over a hour spent waiting to be served whilst picking up the car and I was disappointed to be given only a partial refund on returning the car back full of fuel ( however it is in the Terms and conditions). All great apart from that !

United Kingdom
Ford Fiesta
October 4, 2019

Cons: The Mercedes continually lurched to the left dangerously. On reporting this it took 4 days for the car to be collected. I was charged 180 Euros for the car to be collected. This should be REFUNDED

Sweden
Nissan Qashqai
October 1, 2019

Pros: Get more agents

Cons: Price

United Kingdom
VW Caddy
October 1, 2019

Pros: Nothing in particular

Cons: Pushy staff on the vehicle collection desk Queuing time to receive pre booked vehicle Lack of staff when dropping off vehicle meant more waiting time Vehicles do not come with existing damages report on collection meaning I had to perform my own inspection and take pictures in case of blame being put on me Outrageous fuel refill service charge despite the vehicle having to be returned with a full tank... Makes zero sense!! Would not recommend this rental company in a million years!!!

United Kingdom
Nissan Qashqai
October 1, 2019

Pros: Guy on counter was cook

Cons: Extra insurance and not being able to extend as flight got cancelled

United Kingdom
Nissan Qashqai
September 30, 2019

Pros: Absolutely nothing, it was disgusting service all round.

Cons: Had to wait over 2 hours at the counter to be served unless I paid an additional €50 at the counter to get served probably an hour earlier. It’s an absolute con!!!

United Kingdom
Nissan Qashqai
September 29, 2019

Pros: Agent we spoke to was brilliant, easy to find and the car was excellent

Cons: 2 hour wait at the airport and the car was a little battered!

United Kingdom
Ford Fiesta
September 27, 2019

Pros: Awful....

Cons: Scam artists

Czech Republic
Ford Fiesta
September 24, 2019

Pros: i had a car

Cons: I was presented a great value deal for money. I paid low daily rate with some higher insurance. When I arrived to the rental desk, i was forced to pay another 72-78euro insurance + another 110euro for petrol!! when only 66eu would be returned...????? what is the rest for?????? I was totally outraged and had I not spent considerably amount of effort to travel back to airport (only where was this "great deal for money" available) I would never accepted the rental. very dissapointig and I am anrgy!

Ireland
Mercedes Benz A Class
September 23, 2019

Pros: Good quality car but did have a significant scratch on the side

Cons: Worst customer service I have ever experienced, their goal is to frustrate you in to paying more money. It is consciously understaffed with people getting angry and roaring at the staff as it takes so long to pick up and return the cars. I would strongly recommend not to use RecordGo at Palma airport

Czech Republic
Ford Fiesta
September 22, 2019

Pros: The car was as a whole preserved, probably about one year old, 17,000 km on speedometer. Despite that, I noticed three damages, two on front bumper, one on the roof. All of them I made pictures when picking up.

Cons: They communicate with clients in a modern anonymous way. Whereas in Centauro car rental a queue of clients if getting in contact with 4-5 workers, at Record car expect you just one hard-pressed young woman whose task consisting to send every client to an PC automatic device. Moreover this process absoIutely ignores, what I booked and paid before departure to Mallorca. E.g. on my voucher after booking at home is printed 23.04 EUR payable whereas they charged another 115,38 EUR.

United Kingdom
Ford Ka
September 20, 2019

Pros: Better car than expected

Cons: Long wait for service

United Kingdom
Ford Ka
September 19, 2019

Pros: car was nice

Cons: agent at desk was a rip off, tried to sell excess cover again. un clear what was covered and what was not, would not use record again

Ireland
Ford Fiesta
September 19, 2019

Cons: There were 3 offices but not clear which one to go to. Unbelievable slow service, and no clarity as to the procedure.

United Kingdom
Ford Fiesta
September 16, 2019

Pros: Car was fine

Cons: Staff very rude. Sniggered when I did not want the extra insurance and mutters well your very brave. Then on top of that charged me for fuel I did not use. As that is there policy. Very underhanded. I use car hires 6 times a year and thought i would try them as it was only a Short trip. My mistake. However I will never use them Again and will definitely never recommend. Cheaper is not always better

United Kingdom
Ford Fiesta
September 15, 2019

Pros: Good quality, new car.

Cons: Pick up extremely slow and chaotic. Would prefer full to full petrol rather than ending up paying a significant charge for gas full to empty option.

United States of America (USA)
Mercedes Benz A Class
September 15, 2019

Cons: We had to wait 2 hours just to get our car. The service was extremely unhelpful.

United Kingdom
Ford Ka
September 14, 2019

Cons: Cost was double advertised cost, including a "refuelling" charge when no refueling was needed - simply dishonest. First car provided was faulty - had no air conditioning. Second car had un-recorded paintwork damage and no rear windscreen wiper.

United Kingdom
Nissan Note
September 11, 2019

Pros: The car was ok

Cons: Lots of hidden charges that meant I spent a lot more than expected. The queues at both the pick up and drop off were way too long. The reps were rude and unhelpful. Made a real bad start to the holiday.

United Kingdom
Nissan Note
September 10, 2019

Cons: rude and slow

United Kingdom
Nissan Qashqai
September 9, 2019

Cons: Pick up took too long - you need more staff on the desks Same for dropping the car off. Very busy time and only 1 person to serve

United Kingdom
Nissan Qashqai
September 3, 2019

Pros: Car was ok, clean

Cons: Absolutely terrible process at Palma airport. We had to wait almost an hour and half with a disabled child to finalise the car with the agents. A ticket system was in place but meant nothing as people jumped the queue. Everyone was furious. I will never use Record Go again and you should drop them from your organisation otherwise it will impact on your reputation.

United Kingdom
Ford Ka
September 2, 2019

Pros: The car was clean. Quick drop off.

Cons: Extortionate hidden fees. Unreasonable amount of time to hold a deposit. Rude staff. Exceptionally slow at getting the car.

United Kingdom
Nissan Qashqai
September 1, 2019

Pros: Bigger car than expected

Cons: Price of insurance not clear on online booking

United Kingdom
Ford Fiesta
September 1, 2019

Pros: Seemed cheaper... car was new (little bit of damage)

Cons: Out of hours fee not clear. Central locking didn’t work.

United Kingdom
Ford Ka
August 30, 2019

Pros: Nothing

Cons: Waited for 3 hours to collect the car at Mallorca airport

United Kingdom
Nissan Evalia
August 29, 2019

Pros: The car was great and suited our needs while we were in Majorca. The condition of the car was overall good. The drop off we were seen quickly. The car seat hired was of good quality.

Cons: The time to pick up the car was very long with a queuing system in place. There were also additional costs added over and above that quoted by Discover Car Hire. The amount quoted to be paid at pickup was significantly lower than what was charged.

United Kingdom
Ford Fiesta
August 28, 2019

Pros: Quick n easy

Cons: Deposit takes a long time to return to credit card

United Kingdom
Ford Fiesta
August 27, 2019

Pros: The original price was reasonable.

Cons: The service was awful during pick up. I’ve also been advised that they won’t refund my deposit of over £1000 for over a week after return of the car. This is not acceptable. I am unlikely to use this firm again.

United Kingdom
Ford Ka
August 27, 2019

Pros: Car ran well. Return car system seemed efficient

Cons: The hire company (Recordgo) were very poor. Had to wait well over an hour to be seen at Palma airport (they operate a supermarket meat counter ticket system!!!). I was then charged a 27 euros for some kind of admin fee on top of what I had already paid that I was not made aware of?!. On returning the car they tried to pin some old damage to the car on me before capitulating?! The car ran well but was under powered for its size. Regards M

United Kingdom
Ford Ka
August 25, 2019

Pros: Very unhelpful at desk and assistant was rude. Only wanted to charge nearly double the online quote. In the end I rented a car from Avis and sacrificed my £40 deposit paid online. Would never use again.

Cons: No customer care, rude, obtuse and only interested in adding on additional charges which nearly doubled the original quoted online price. That bad that I used a different hire firm, losing my £40 deposit paid online.

United Kingdom
Nissan Qashqai
August 25, 2019

Pros: It seemed cheap upon initial booking.

Cons: Pressured sales of extras, I felt tired after my flight then had to wait in a long queue so was in a rush to get the car. I ended out paying far more money than the initial booking cost

Australia
Ford Ka
August 21, 2019

Pros: Car was good, although had some damage already.

Cons: RecordGo did not refund my fuel deposit despite the car being returned with a full tank. This was confirmed with staff at the time. Wait time for pick up was also > 1 hour

United Kingdom
Ford Fiesta
August 19, 2019

Pros: Only had to wait in the queue at the airport for 1 hour.

Cons: They didn't honour my rental agreement. Refused to accept my booking confirmation. but did take my deposit.

Belgium
Ford Ka
August 17, 2019

Cons: personeel manier van handelen bij ophalen en bij afleveren van de wagen

United States of America (USA)
Ford Ka
August 17, 2019

Cons: The price was so much higher when I got there. The line was so long and I paid 50 euro to expedite.

United Kingdom
Ford Fiesta
August 15, 2019

Pros: Company's policy is terrible. I waited 2 hours to collect my car. If I wanted it quicker I had to pay 50 Euros more.

Cons: The service was extremely slow. There were 2 coke cans left in the car and 3 areas of damage when I finally got it.

United Kingdom
Ford Fiesta
August 14, 2019

Pros: Nice new car.

Cons: One hour wait wait to see a representative at desk, THEN 15 mins more wait as no car was ready. Petrol tank was not full - told I had to change the car (with a long wait if I did so) or lose out on the amount it was away from full up.

United Kingdom
Nissan Qashqai
August 14, 2019

Pros: A very friendly and polite gentleman from the same company sorted out car hire following the very rude aggressive man that we were forced to walk away from. Car was in good condition and very clean.

Cons: What a rip off. I have rented cars hundreds of times in many countries and never been stitched up with such huge hidden charges!! I purchased a full insurance package upon booking, upon arrival they insisted that this was not what the paperwork suggested and we were bullied into adding this for another £270ish. We asked to take the quote away to consider and the man quickly ripped it up and theatened to call security (An obvious sign we were being ripped off!).

United Kingdom
Ford Fiesta
August 13, 2019

Cons: We booked fully comprehensive cover with yourselves, but on arrival were advised by Record and Go that this was worthless, and would not cover us in practice. It's very poor to have such bad link between yourself and the rental company, and made the whole experience stressful and indeed like a scam.

United Kingdom
Nissan Evalia
August 11, 2019

Pros: No issues with car

Cons: Understaffed, had to wait in queue of 40 people to get car. During busy times plan about 2 hours get your car. Returns also understaffed and takes at least 30 minutes.

United Kingdom
Nissan Qashqai
August 10, 2019

Pros: Nothing

Cons: Complete con! They say it’s one price then when you arrive to collect the car they add €200 minimum insurance. Very unsympathetic staff too.

United Kingdom
Nissan Note
August 6, 2019

Pros: Nothing

Cons: Too slow.

United Kingdom
Nissan Qashqai
August 2, 2019

Pros: Nice range of vehicles, good condition apart from damage by other users. But acceptable to use.

Cons: 90 min wait at desk, would’ve been another 90 mins but I paid the €50 to fast track it. No point in booking ahead if it’ll take hours to collect. Also having the upsell at check In desk for extended cover. Even though I had it through discover car hire and being told that doesn’t count. 🤷🏻‍♂️

United Kingdom
Ford Fiesta
August 2, 2019

Cons: The car provided was all covered in scratches, had some stone chips, dent and a massive scuff on one side of the car. It is not hard to imagine that I was not too impressed. When pickin up the car I had to pay extra for the fuel tank and service and refuling. I was told that these charges are going to be returend, if the the car comes back with the tank full. I did what they asked me for, but the refuling charge was not returned. I had refulled the car to the max on the nearest petrol station.

United Kingdom
Nissan Qashqai
August 1, 2019

Pros: Ease of drop off

Cons: Would have preferred it if on collection of car they walked round it with you and pointed out damage as well as giving you a diagram. Cars are parked in a very dark area and not easy to examine.

United Kingdom
Nissan Qashqai
July 31, 2019

Pros: The overall quality of the car

Cons: I had to wait for 45 minutes to pick up the car at the airport, while my children and disabled mother were waiting.

Denmark
Ford Fiesta
July 31, 2019

Pros: they seem relative pragmatic in respect of small scratches on the cars

Cons: too long queue at the pick-up and you had to queue up twice (to get the key as well)

United Kingdom
Nissan Qashqai
July 29, 2019

Pros: Friendly staff.

Cons: We waited 45 minutes for our ticket number to be called

United Kingdom
Nissan Evalia
July 27, 2019

Cons: Hidden fuel charge of 31 euro which is not clear at time of booking only when you pick the car up

United Kingdom
Ford Fiesta
July 25, 2019

Pros: Nothing

Cons: Ripped off! The cost was originally advertisde as 40euros for 4 days. However once I went to collect the car many charges were then piled on which were not expected or explained at the time of bookning. Total price 285euros!! Total scam. And the car was parked in the wrong place so took ages to find late at night. Every other customer at the desk was having the same dreadful experience. Will NEVER book with them again.

United Kingdom
Ford Fiesta
July 22, 2019

Pros: nothing.

Cons: Long wait at the service desks, complicated contractual arrangements. everybody had a query and a problem so it was a very long wait, over 1 hr which is quite unacceptable.

United Kingdom
Ford Ka
July 21, 2019

Pros: Very friendly

Cons: Nothing realy just a little wait getting the car checked over

United Kingdom
Ford Fiesta
July 15, 2019

Pros: Nothing, we did not wait over 3h to find out.

Cons: The queue for Record-Go at Palma airport was 31 deep, which would have meant waiting over 3h at the rate they were handling customers. We ended up using Sixt, which cost an extra £100 or so, but at least we got out of the airport.

United Kingdom
Ford Fiesta
July 9, 2019

Cons: Had to wait too long both to collect and to drop off car

United Kingdom
Ford Fiesta
July 5, 2019

Pros: relatively quick ,but this industry must stop forcing constant upsell insurances on us .Give us a price and stick to it .

Cons: car was dirty and unwashed , it also was missing all 4 wheel trims

United Kingdom
Nissan Qashqai
July 3, 2019

Cons: I couldn't contact them

United Kingdom
Ford Fiesta
July 1, 2019

Pros: Used them many times and are generally hassle free. Once you explain you have an Excess insurance policy they don't pressure you to take their insurance.

Cons: On this occasion we had a long wait in the terminal to get the paper work done. Not many people on the desk, then computer issues. Wait was probably around 45 minutes.

United Kingdom
Ford Ka
June 28, 2019

Pros: Fast and efficient pick up

Cons: Had to wait for someone to check car after drop off

United Kingdom
Ford Fiesta
June 26, 2019

Pros: Was fantastic service so quick and easy.

Cons: Nothing.

United Kingdom
Mercedes Benz A Class
June 23, 2019

Pros: just very good

Cons: not Record-go, location of rental cars and inadequate signage from arrivals

United Kingdom
Nissan Qashqai
June 21, 2019

Pros: Nothing

Cons: Two hour wait for admin to pick up the car

United Kingdom
Nissan Qashqai
June 4, 2019

Pros: Price and friendliness of representative dealing with us

Cons: Child seat provided was damaged and had to change 3 times

United Kingdom
Mercedes Benz A Class
May 30, 2019

Pros: On terminal pick up Quick and efficient on pick up and drop off

United Kingdom
Nissan Qashqai
May 24, 2019

Pros: Car was good and actual car hire was cheap. We had paid £40 for additional premium insurance in advance online but the excess with Record Go would still have required a credit card deposit of £1000+ (with the insurance only paying out up to £2500 to us - so not typical car insurance!). We also bought a €160 full damage waiver (8 days - Nissan Qashqai) which we think was worthwhile and removed any possibility of Record Go trying anything on/ claiming for damage that we did not cause.

Cons: Collection desk in airport was a little slow, but service when served was excellent, and in English.

Ireland
Ford Fiesta
May 18, 2019

Pros: agent was pleasant and nice to deal with

Cons: cost for insurance.

United Kingdom
VW Caddy
May 12, 2019

Pros: Process was quick.

Cons: The fact that they don't accept American Express to pay for the deposit - this policy wasn't obviously mentioned during the booking process, so I had to pay over £1k on my debit card. Once I'd dropped off the car, there was also no confirmation email/letter signed to say that I was going to get my full deposit back, it was only mentioned by the RecordGo representative.

United Kingdom
Ford Fiesta
May 10, 2019

Pros: Fast and efficient. Free upgrade

Cons: Nothing - on this occasion it was first class

United Kingdom
Nissan Qashqai
May 1, 2019

Pros: Quick Friendly Straight forward

United Kingdom
Ford Fiesta
April 11, 2019

Pros: Everything. Speed of getting away, both on collection and drop off and them not trying to sell me everything to go with it

Cons: We didn't realise that we had to attend the desk prior to going across to where the cars were so a longer walk back, but probably our mistake

United States of America (USA)
Nissan Qashqai
March 30, 2019

Pros: Nothing waited an hour to get the car

Cons: Same as before

United Kingdom
Nissan Qashqai
February 27, 2019

Pros: Cheap car hire, nice car

Cons: It wasn't clear when booked online that there would be another 120 euros to pay for insurance!

France
Nissan Juke
February 4, 2019

Cons: Only one small problem was not shown how to lock or unlock car/New ways to do is are fine if used offen :I think a quick question at the desk would solve this

United Kingdom
Nissan Qashqai
January 23, 2019

Pros: Efficient service

Cons: No one informed us that the car needed to be taken back to a specific area of recordgo. Not particularly a problem- just had to re-park the car

United States of America (USA)
Nissan Qashqai
January 10, 2019

Pros: Nothing. I waited for an hour to get to the desk, despite having booked the rental in advance. Then I had to wait to drop it off.

Cons: Everything. After waiting an hour I was given rude treatment by the clerk. When dropping off the vehicle I was again obliged to wait. Unbelievably poor service.

United Kingdom
Nissan Juke
October 30, 2018

Pros: Nothing at all!

Cons: Everything!

United Kingdom
Ford Ka
October 23, 2018

Pros: That we were given an upgrade

Cons: Even though I had full insurance for hiring cars abroad I still had to obtain full insurance that cost me £135 because my credit card PIN number did not work

United States of America (USA)
Nissan Qashqai
October 15, 2018

Pros: Return was easy and fairly efficient

Cons: Check out service was terrible. Waited for just over 2 hours to receive car and leave airport. Would not use this company again due to service.

United Kingdom
Mercedes Benz A Class
September 28, 2018

Cons: Terrible hidden charges. Don’t trust the prices. 2.5 hour queue to pick up

Germany
Ford Ka
September 21, 2018

Cons: I still haven't received the fuel payment on my cc for the full tank

United States of America (USA)
Smart For Four
September 18, 2018

Pros: Nothing

Cons: The horrible wait time to get the car- 2.5 hours.

Switzerland
Nissan Qashqai
September 17, 2018

Cons: My 'weclome' at Mallorca airport from Record Go was extremely dissapointing. At a point in your holiday when you just want to pick up your car and go, Record Go have a ticketting system where you can pay 50EUR to go up the queue. Not nice. Despite booking an automatic car, Record Go claimed not to have any when i got there and triend to insist on giving me a manual car. Eventually after I explained that I can't drive a manual car, they 'found' an automatic for me.

United Kingdom
Nissan Qashqai
September 16, 2018

Pros: Nothing whatsoever

Cons: Everything. Worst customer service I’ve ever experienced. Long wait, staff had no details of my online booking so had to go through all of this again, had not reserved car seat requested so had to raise new invoice. Tried to guilt me into paying £200 more on no excess on a £100 booking.

United States of America (USA)
Mercedes Benz A Class
September 13, 2018

Pros: Car quality

Cons: Hidden Fees and LONG wait time to pick up the car

Canada
Smart For Four
September 8, 2018

Pros: Nothing AT ALL.

Cons: Absolutely horrible wait at the airport to retrieve and gove back the car. Would not recommend RecordGo to ANYONE. 2 hour wait. HECTIC is the least to explain the shit service we got. Some people had to scream at the registry people to get a car because they prioritized people who rented a car on place. Anyone who booked in advance was placed in another ligne that did not move.

United Kingdom
Ford Fiesta
August 29, 2018

Cons: Horrible customer service Hidden fees (in the small print) Would never use them or recommend them to anyone

United Kingdom
VW Caddy
August 15, 2018

Pros: Quality car, exactly as expected. They stayed late to meet late arriving flight.

Cons: Nothing really

United Kingdom
Ford Fiesta
August 14, 2018

Pros: cheap car and you will pay twice

Cons: The worth company in the world, if you want to save your nerve cells-never use this company! they are all scammers! better take normal company and pay more than this.Check in 3 hours. Drop off- staff ignored us and just ran away we asked a report with damages, he gave us this only to see we wanted to take with us, he pulled the document out of our hands, broke and ran away. I want to leave normal review an tell everything

Australia
Ford Ka
July 23, 2018

Pros: Not much.

Cons: Waiting time They place a hold on the credit card for the entire value of the excess, which is ridiculous The car had almost 40000 km on the clock, which is way too much for a hire - there were heaps of scratches on the panels and a cigarette burn on the rear seat

Germany
Ford Fiesta
June 28, 2018

Pros: I've got better car, because my car has not been available. And I didn't have to pay extra

Cons: I have got full package insurance, but we talked about basic.

United States of America (USA)
Mercedes Benz A Class
June 26, 2018

Pros: Almost none.

Cons: EVERYTHING. The price (bait and switch), the wait.

United States of America (USA)
Nissan Qashqai
June 21, 2018

Pros: Was not able to go through with rental as I was not able to find a single review that did not imply fraudulent practices by Record-go rental company. Chose to spend a little more money instead and rent from Hertz, to avoid other costumer's experience.

United States of America (USA)
Nissan X-Trail
June 20, 2018

Pros: The car was clean and as described.

Cons: The wait time was far too long to pick up the car

Kazakhstan
VW Caravelle
June 20, 2018

Cons: Цена на месте выросла необоснованно. Почему она стала выше чем написано в ваучере так мне никто и не смог объяснить. Во избежание проблем лучше брать полную страховку иначе начнут докапываться видимо.

United States of America (USA)
Nissan X-Trail
May 30, 2018

Pros: It was cheap.

Cons: Trying to scam me.

United States of America (USA)
Nissan X-Trail 5+2
May 16, 2018

Pros: The car itself was very nice and clean.

Cons: They charge mandatory insurance or ask for an exorbitant deposit that no one would easily be able to afford. Their processes for renting and returning the car were slow, inconvenient, and burdensome.

New Zealand
Hyundai i10
April 22, 2018

Pros: Guy at the airport counter was extremely helpful and patient. Thank goodness he convinced us of the merits of insurance because otherwise we would have been screwed by the dropoff people.

Cons: Dismissive attitude from staff based in the carpark itself on pickup and unhelpful confrontational attitude from carpark staff at dropoff.

United Kingdom
Ford Focus 5d
April 12, 2018

Pros: The car was nice, but it had better be after the amount we paid!

Cons: Waited nearly 2 hours to collect the car, take a ticket like a deli counter and wait with bored, hot children waiting to start a holiday. Slammed with more hidden costs at the desk which brought our initial booking cost of £270 upto nearly £500! Appalling service and pressured to take out 2 different insurance policies. Will never use this company again! Nightmare

Canada
Ford Ka
March 8, 2018

Pros: Location in airport terminal made it convenient to pick up.

Cons: Vehicle had some sort of pitch or sap spots all over and although it was there from a previous rental I was left wondering if it would be charged against me as damages. The agency employee doing the checkout of the vehicle really didn't seem to show concern but, also refused to note it on the damages record. Fortunately, we were not questioned or charged when we returned the vehicle.

United Kingdom
Ford Fiesta
July 3, 2017

Pros: Not much - but it was in the terminal, although this really did not help as far as timing went

Cons: The massive queue and time wasted picking up the car and again on return.

United Kingdom
BMW 3 Series
June 26, 2017

Pros: V clean car. Staff at pick up v friendly and efficient. BUT then I was told at the car park to wait 10 mins for my car and was not told until I had asked multiple times over 1 hour that it was not coming. I didn't even get an apology.

Cons: See above. Wait so long that I will not use your service again. My wife is unwell and cannot wait it the heat for that long. Had I known when booking I would have paid the extra to go with sixt. Please note that even 40 Syria to jump the initial queue would still have left me with an but waiting in hot car park with no seats or feedback. Poor service.

United Kingdom
Hyundai Tucson
May 30, 2017

Pros: Good clean car and quick fuel reimbursement.

Cons: Being upsold extra insurance

United States of America (USA)
Hyundai i10
May 29, 2017

Pros: Easy to book online.

Cons: The car was falling apart and this information was not available at the time of booking. The booking was confirmed very late - I called to confirm hours before and the agent could not confirm the booking. The car was confirmed just prior to pick up. The car was very damaged and not sufficient. I would have booked a different car if I knew the condition of the car was so bad.

Most Popular Car Rental Offers

Palma de Mallorca Airport Car Rental
Economy
Ford Fiesta or similar
Ford Fiesta
  • 5x
  • 1x
  • 5x
  • Yes
  • Man.
Record-go
$52.00 / per day
Palma de Mallorca Airport Car Rental
Compact
Nissan Note or similar
Nissan Note
  • 5x
  • 2x
  • 5x
  • Yes
  • Man.
Record-go
$52.48 / per day
Palma de Mallorca Airport Car Rental
Compact
Skoda Yeti or similar
Skoda Yeti
  • 5x
  • 2x
  • 5x
  • Yes
  • Man.
Record-go
$71.03 / per day
Palma de Mallorca Airport Car Rental
Intermediate
Nissan Qashqai or similar
Nissan Qashqai
  • 5x
  • 2x
  • 5x
  • Yes
  • Man.
Record-go
$81.34 / per day
Palma de Mallorca Airport Car Rental
VW Caddy or similar
VW Caddy
  • 5x
  • 3x
  • 3x
  • Yes
  • Man.
Record-go
$86.39 / per day
Palma de Mallorca Airport Car Rental
Intermediate
Nissan Qashqai or similar
Nissan Qashqai
  • 5x
  • 2x
  • 5x
  • Yes
  • Auto.
Record-go
$101.68 / per day
Palma de Mallorca Airport Car Rental
Minivan
Nissan Evalia or similar
Nissan Evalia
  • 7x
  • 2x
  • 4x
  • Yes
  • Man.
Record-go
$133.97 / per day
Palma de Mallorca Airport Car Rental
Premium
Range Rover Evoque or similar
Range Rover Evoque
  • 5x
  • 4x
  • 4x
  • Yes
  • Auto.
Record-go
$138.11 / per day
The above prices are approximate only. They are based on bookings made during the last 48 hours and depend on booking dates, length of rental and car class.

Top 15 Suppliers for Palma de Mallorca Airport in 2019

Interrent
Excellent 8.6
0034 918 340 262
Disseminat Aeropuerto son Sant Jo, 07611 Palma, Illes Balears
Alamo
Exceptional 9.4
0034 971 266 001
Aeropuerto Son Sant Joan, 07611 Mallorca, Illes Balears
Enterprise
Enterprise
Excellent 8.8
0034 971 266 001
Aeropuerto Son Sant Joan, 07611 Mallorca, Illes Balears
Keddy
Keddy
Excellent 8.6
0034 902 105 055
Son San Juan Airport, terminal A, 07014 Palma Sola
Economy rent a car
Economy rent a car
Excellent 8.5
Avis
Avis
Excellent 8.5
0034 902 110 261
Aeropuerto De Palma
Budget
Budget
Excellent 8.5
0034 902 110 261
Aeropuerto De Palma Palma De Mallorca
Europcar
Europcar
Excellent 8.3
0034 911 505 000
Son San Juan Airport, terminal A, 07014 Palma Sola
Ok Rent A Car
Excellent 8.1
0044 8 435 081 118
Carrer Son Oms, 1607199 Palma, Illes Balears
SIXT
Excellent 8
0034 871 180 192
Palma de Mallorca Airport, Zona rent a car - Llegadas, 07610 Palma, Illes Balears
Goldcar
Very good 7.5
0034 965 233 181 / 0034 965 233 425
On-Airport. Arrivals terminal
Ace Rent a car
Very good 7.5
0034 965 233 181 / 001 877 822 3872
Disseminat Aeropuerto son Sant Jo, 07611 Palma, Illes Balears
Rhodium
Very good 7.4
0034 965 233 425; +34 918 341 400
On-Airport. Arrivals terminal
Centauro
Very good 7.1
0034 971 494 160 / 0034 966 360 360
Cami de Son Fangos, 147, 07199 Palma, Illes Balears
Click&Rent
Click&Rent
Very good 7
0034 971 730 696
Polígono Son Oms, Carrer del Camp Franc, 27, 07199 Palma, Islas Baleares
We use cookies in order to provide you the best and most relevant experience and optimize our website functionality. By using our website, you agree to our use of cookies. Read more
Please set up pick-up location and dates