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Record-go at Palma de Mallorca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The desk was easy to find.
Cons: The car was very dirty inside and out when we picked it up. Fuel policy is full to full but the car was only 3/4 full on collection. Baby car seat hire prices are a rip off, so expensive and our child was very uncomfortable in the seat provided. The agent put a lot of pressure to take the incredibly expensive extra insurance and said "as you have a long rental, 2 weeks, the car is guaranteed to be scratched during that time"... strange logic they have.
Pros: Lots of external cosmetic damage and dirt. Interior needed a vacuum and wipe down.
Cons: I would really like the true cost of rental and insurance to be much clearer during booking to ensure there's no additional cost to pay at pick up. No hidden extras
Pros: Fairly quick when we got to the front of the queue. They’ve got an automated system which isn’t always intuitive. Key pickup was easy, and drop off was very quick and easy once we found the drop off bays. A good experience though.
Cons: The automated system wasn’t always easy and they didn’t have enough assistance readily available, and the payment system was a bit tricky, also required assistance.
Cons: The employee of the company are very argumentative about needing to take out their excess policy and saying the one I had is not suitable which I know it is , so arguing for 10 mins is really not acceptable.
Pros: The office was very well staffed and everyone was really helpful. I'd definitely use them again.
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