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Drivalia at Palma de Mallorca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Overall very efficient, well organized, large selection of cars.
Cons: If you have an early flight, you can't drop off at the office. Gate opens at 8am. You follow the signage and drop off at a different location plus you pay an additional 20€ fee.
Cons: Unfriendly staff! We handed the car in 3 min too early and we’re not told by staff, but received en email wi the an invoice shortly after of 20 euros. We would have expected them to tell us this up front. We would definitely have waited the few minutes returning the car.
Pros: that I could just take photos of the many scratches and dings without an elaborate process. I also liked that the agent, at drop off, made me feel comfortable that I wouldn’t receive a follow up charge.
Cons: Anxiety that I would be held responsible for the many scratches and dings.
Pros: Easy collect and drop off. Shuttle service was perfect and the drivers both ways were super friendly and helpful.
Pros: Our customer service person was excellent
Cons: Was all good, except we requested a gps and one wasn’t available which was well rectified by our customer service guy. The front windshield was not thoroughly cleaned, a little foggy
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Crossing country borders are allowed for an extra charge of 20 EUR per day, with a minimum of 40 EUR and a maximum of 300 EUR applied.
Crossing country borders is forbidden if the car is rented in the following territory(ies): Madrid, Palma de Mallorca, Alicante, Valencia, Murcia.
From Spain, only travel to Portugal is allowed, when the vehicle has been picked up at any of the following offices: Sevilla.
From Spain, only travel to Andorra, France is allowed, when the vehicle has been picked up at any of the following offices: Bilbao, Barcelona, Girona.
From Spain, only travel to Portugal is allowed, when the vehicle has been picked up at any of the following offices: Santiago.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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