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Wiber at Palma de Mallorca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Car they gave me was not working spent almost 1hour by the wiber to have a new car, but they were friendly, so the bad situation ended as an easy going situation.
Cons: Windshield was form inside dirrty , could not see a thing, they cealned it from inside with dirrty sheet and dirrty water appereantly, had to clean it my self to be able to drive.
Pros: Friendly service with prompt response to email questions. Very straightforward and simple rental without the usual upselling by the agent. We’ll done Wiber!
Cons: Car was heavily damaged, even with large numbers of photos I took they found a spot I was unable to photograph (required boot to be open) and charged me for this
Pros: Great customer service
Pros: good customer service. Easy return process
Cons: Reserved for one price online but was presented with 2 options to pay, much higher than original quote. Very unclear explanation of this. Car was a bit dirty inside, especially windows inside and there was no screen wash at all
Pros: Quick and efficient
Cons: They did not send me the link to upload the second driver's license, despite calling twice.
Cons: The shuttle did not arrive for 45 minutes, making us miss our flight and have to pay for a brand new flight that left 9 hours later.
Pros: Very honest and efficient explanation of everything. Excellent value hire car and all vehicles in good condition.
Pros: price, service and efficiency
Cons: have to drive 10mins from the airport to get to the rental place
Cons: They make you buy insurance coverage twice and don't tell you about mileage restrictions or the opportunity to upgrade to unlimited so you have to pay more at the end.
Cons: The hard sell of additional insurance to vulnerable families!
Pros: It was quick and efficient. The woman was very helpful. We were on the road within about 20 minutes.
Cons: The car itself was a bit battered. Lots of scratches and a few dents on the bumpers. These were only aesthetic but had to be documented before we got on the road.
Cons: The insurance wasnt so clear , because i already had i full insurance from discovery cars. So why sell one more ??
Pros: Very efficient both pickup and drop off. Hybrid automatic was a dream!
Cons: No manual in car but this may be outdated. Car had some dents but I guess they only do esthetic repairs in low season. Car ran great!
Cons: car had fault, wasted more than an hour for the whole pick up. No signage on the terminal when arrived. Car was basic
Pros: Very fast check-in. They had at least 10 check in people.
Cons: Tried to pin damage already present on us, but luckily we had photos so they relented and we got our deposit back.
Pros: Pick up and drop off from the airport.
Pros: I have rented cars, motorcycles and boats before. I can quite honestly say, that Wiber has been the best experience. I picked up the car at their office, which imo is a bit far from the airport, however their shuttlebus takes you there in just 5-10 min. The agent tried to sell me the extra insurance, but I had already bought the full insurance through discovercars. If you don’t buy their full insurance you have to make a deposit of 789 euro for damages and fuel. Drop off went smooth.
Cons: Honestly, there wasn’t anything I didn’t like.
Pros: It was fast and reliable. Easy pick up and drop off!
Cons: Tha service m
Pros: It was extremely organised and the cars are amazing for the price!
Pros: Brand new Ford Kuga, different from the pictures on the website… and so much better. It must have been a 2021 or 2022 model. Easy at desk, Kevin was friendly and provided a great service.
Cons: It was not clear where to meet the shuttle bus driver when we arrived out of the airport. We followed the directions but spent approx 10 minutes walking around trying to find the pick up location. That element needs serious attention.
Pros: Wiber were absolutely fantastic to deal with. Excellent service!
Cons: Nothing at all
Pros: The shuttle was easy and there were many kiosks to serve the customers.
Cons: We made the reservation on line but we messed up with our flight times. They were unwilling to switch our pick-up or drop-off times. Mistakes happen - it really could have been an easy switch.
Pros: Cheap, fast friendly, no fuss during pick up and drop off.
Pros: The provider (WIBER) is the worst rental car in the world. They charged us 130 Eur for a little scratch and were so rude. The service is horrible. Please never use this remta car is you don't want to have a bad time.
Cons: The provider (WIBER) is the worst rental car in the world. They charged us 130 Eur for a little scratch and were so rude. The service is horrible. Please never use this remta car is you don't want to have a bad time.
Pros: A slight delay at the rental office resulted in an immediate upgrade. Brilliant.
Pros: A very nice employee as well as during the check inn as the drop off.
Pros: took over two hours waiting to collect the car
Cons: not enough staff at check in counters
Pros: When at the desk it went quite smoothly
Cons: No real idea where to stand to get on shuttle to get to the pick up location. Driver was a bit rude, as there was definitely not enough space for the people waiting to get to the rental location. As everyone is trying to rush on(not drivers fault), driver response to me was there will be another shuttle and we expect you to act like adults and queue. With no one explaining that, it is just a free for all.
Pros: The car really new. Very fast atention.
Cons: Most of them don't speak Catalan
Pros: Extremely efficient once we found the site
Cons: The sat bag takes you to a field in the middle of no where