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Click&Rent at Palma de Mallorca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing. I gave up and rented elsewhere.
Cons: When I arrived at the Click&Rent desk to pick up the car, they told me I needed an international driving permit. There was nothing in the information from DiscoverCars or Click&Rent prior to my arrival that stated the permit was required. I spent $150 to purchase the permit immediately online. Then Click&Rent was unable to process my transaction, with either my credit card or debit card. Meanwhile, my bank said they were not declining any requests. Click&Rent agents were unconcerned.
Pros: Pick up speed
Cons: This car broke down and had to be towed back to Clickrent depot. The mechanic, sent by Click rent said that there was an underlying defect which meant that the car could not be restarted, which he could not resolve at the roadside. The car had an inherent defect , not caused by us. It did not have a flat battery as the mechanic said that this could have been resolved at the roadside. The “underlying defect” was Clickrent mechanic’s own diagnosis. We were left abandoned without a car.
Pros: No service at all, my recommendation any other will be better then this
Cons: Nothing
Pros: Quick and easy. Liked the check in option which saved time
Cons: Hard to find the transfer bus once we got to the meeting area
Pros: Car was in fairly good condition for a rental usual scuffs and scrapes and bits of damages (just ensure plenty of photos are taken on pick up) drop off was quick and painless and deposit returned very quickly once signed off. inside of car was clean
Cons: pick up was a bit slow. The shuttle service is a little unclear as to where to need to wait and frequency of shuttles its also a bit of a free for all to get on when with people swarming the bus once it shows up (generally only take 8 passengers at a time) at the collection location it just seemed to take a while to get through the line of people
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket, flight information, boarding pass. Only physical driver's licenses are accepted (not digital versions).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using the ferry on the Balearic Islands - Formentera Island route is forbidden.
Prices for extras are shown on the booking page.
It is allowed to add up to 2 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/collection service is not provided.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
There is an additional refueling fee which will not be refunded.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
In order to have service out of hours, the renter must provide the following information: Flight number.
During holidays, service outside of business hours is not available.
The supplier will hold the vehicle for 120 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.