Palma de Mallorca Airport (PMI), Mallorca, Spain - Balearic Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Thrifty at Palma de Mallorca Airport

Aeropuerto De Son Sant Joan
971000041
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:07:00-23:59
Wed:00:00-01:00; 07:00-23:59
Thu:07:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Switzerland
Volkswagen T-Cross
June 8, 2024

Pros: Efficiency and friendliness

Czech Republic
Renault Megane
October 31, 2023

Pros: Price of the car, level of equipment and it was almost a new car.

Cons: The car after picking was inside not completely cleaned.

United Kingdom
Renault Clio
October 25, 2023

Pros: In airport and efficient

Cons: Nothing

Finland
Renault Clio
September 20, 2023

Pros: Smooth service and the car was in a great condition

United Kingdom
Renault Clio
August 10, 2023

Pros: Great service, great car, no problems with collection or drop off and no pressure with extra insurance, accepted my top up that I'd bought with my travel insurance. Money held on credit card was released within hours of drop off. Would definitely recommend

United Kingdom
Renault Trafic
July 25, 2023

Pros: After a flight with a baby the collection process was efficient and easy

Cons: My grandson is 4 months old and the car seat provided for smallest babies was too upright. It didnt go back enough for the baby

United Kingdom
Volkswagen Golf
July 23, 2023

Pros: Great check in, no queues, understanding employees, spoke good English. Upgraded to a BMW for a small extra payment.

Cons: Nothing excellent service

United Kingdom
Renault Trafic
July 10, 2023

Pros: Quick and easy drop off and pick up. Pleasant staff

Romania
Renault Arkana
July 6, 2023

Pros: We received a new hybrid car Citroen C5 with only 1000km.

Cons: Cable provided for charging the car was compatible only with normal socket. We did not receive a Type2 cable and because of that we couldn’t use the charging stations

United States of America (USA)
Renault Megane
June 6, 2023

Pros: Lots of agents at counter, no wait time on pick up. Nice upgrade offered to BMW.

Cons: Return process was a little unconventional. Had to wait for another customer to finish.

United Kingdom
Renault Trafic
October 31, 2022

Pros: hire cost and efficiency

Cons: Insurance retainer is high

United Kingdom
Renault Clio
October 30, 2022

Pros: The staff are very friendly, did not have to wait long to to get served

United Kingdom
Hyundai i10
October 7, 2022

Pros: check in was quick and easy, but booked small car not available

United States of America (USA)
Mini One
October 2, 2022

Cons: The upsell process to a higher class car and the misleading nature of available cars until I protested the fee and process

Canada
Renault Captur
September 25, 2022

Cons: The car was not well cleaned inside!

United Kingdom
Hyundai i10
September 19, 2022

Pros: Straight forward process with no pressure selling

United Kingdom
Hyundai i10
September 12, 2022

Cons: I paid on line for full insurance,i was told this was not the case and had to pay another €200.00,I was also told the car was petrol..it was Diesel ,also the car I booked ie small car was not available. The whole process was poor.

Netherlands
Hyundai Tucson
September 11, 2022

Pros: Good car, clear explanations

Cons: Waiting time at desk amounted to 45 minutes

United Kingdom
Renault Clio
September 6, 2022

Pros: Very quick and even let me choose the car!!

Cons: To get fully insured with no risk had to get more insurance with Hertz!

United Kingdom
Hyundai i10
August 30, 2022

Pros: The staff were helpful but could not work efficiently within the narrow service guidelines

Cons: Ridiculous system of replacement cars. I shouldn't have to waste more than half a day returning to the airport to pick up another car.

United Kingdom
Hyundai Tucson
August 30, 2022

Pros: Very easy and exceptional hand back.

Cons: Nothing, maybe slightly more money than some options but superior service.

United Kingdom
Renault Capture
August 26, 2022

Pros: Nice clean car and easy to find.

Cons: Car wasn’t ready so had to wait…

United Kingdom
Renault Clio
August 25, 2022

Cons: Long waiting times at counter in airport

Ireland
Hyundai i10
August 19, 2022

Pros: Great customer service

Cons: Nothing to add

United Kingdom
Renault Clio
August 5, 2022

Pros: Efficient service and upgraded car offered for 35 euros for 7 days.

Cons: Very expensive child seat hire. 60 euros per seat for 7 days.

Germany
Hyundai i10
August 3, 2022

Pros: It was ok

Cons: It was hard to finde the park

United Kingdom
Hyundai i10
June 14, 2022

Pros: The car had a lot for marks and scratches on it so had to cross check a lot before leaving

United Kingdom
Hyundai i10
June 8, 2022

Pros: Absolutely shocking. I

Cons: Everything. Taking money for a car I couldn’t collect, Charing me for damage that was already there.

United Kingdom
Hyundai Tucson
June 8, 2022

Pros: Nothing

Cons: They claimed I had done damage to the car and then charged me EUR80 for the tiniest scratch (which I believe was already there to begin with)

United Kingdom
Hyundai Kona
June 6, 2022

Pros: Body work in poor condition. But previous drivers must of been very bad!

Canada
Hyundai i10
May 29, 2022

Pros: The car was very clean, almost new with cool new features like autopilot and we were able to make an upgrade for a small price difference

Cons: The price is high

United Kingdom
Renault Clio
May 27, 2022

Pros: Car was better specified than the description including sat nav

Cons: Nothing

United Kingdom
Hyundai i10
May 26, 2022

Pros: was actually Hertz but assume same 'group'

United Kingdom
Renault Clio
May 9, 2022

Pros: Helpful, courteous, professional.

United Kingdom
Hyundai Tucson
May 3, 2022

Pros: Quick drop off

Cons: Expensive Had to walk far for the car with two kids and left to pick up and fit child seats and carry around car park - dangerous Car didn’t even have a sat nav

Israel
VW Golf
May 2, 2022

Pros: people are nice enough.

Cons: Give me the model I order.

United Kingdom
Renault Clio
April 24, 2022

Cons: That I had to give up my time to return the car with the tow truck and get a replacement. Then questioned why I hadn’t returned the petrol tank full.

Denmark
Hyundai i10
April 24, 2022

Pros: Overall great.

Cons: Hard to find, when returnning car from freeway in Palma.

United Kingdom
Renault Clio
April 13, 2022

Pros: See above. Reception at airport on arrival very good.

Cons: No proper handover explaining controls. Sat nav in Spanish only?

United Kingdom
VW Golf
April 9, 2022

Pros: Desk easy to find, car very clean

Cons: No help at all was provided to help us fit the toddler seat, could not work out how to adjust the straps and the man at the desk didn't care or want to help. Fortunately a passer by came to my rescue

Switzerland
Renault Megane
November 5, 2021

Pros: All smooth

Cons: Aircon did not work properly

United Kingdom
Renault Megane
October 14, 2021

Pros: The person on the service desk.

Cons: the car wasn’t good for the price. My friends got lexus’ for the same price or cheaper from recordgo.

Spain
Renault Clio
October 13, 2021

Pros: la rapided

Cons: el contrato debería haber sido en castellano

United Kingdom
Renault Clio
September 29, 2021

Pros: Really nice people to deal with

United Kingdom
Renault Clio
September 16, 2021

Pros: ease of collection and location of desk and actual vehicle. no hard sell at desk. all explained well.

Czech Republic
Renault Clio
August 15, 2021

Cons: Chaotic when it comes to refund, paying and w/e with money.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 670.00), Theft Protection, Third Party Liability (TPL), Premium Location fee, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: American Express, Diners, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Wi-Fi.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  07:00 - 23:59
Tue:  07:00 - 23:59
Wed:  07:00 - 23:59
Thu:  07:00 - 23:59
Fri:  07:00 - 23:59
Sat:  07:00 - 23:59
Sun:  07:00 - 23:59

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Tue:00:00-01:00; 07:00-23:59
Wed:00:00-01:00; 07:00-23:59
Thu:00:00-01:00; 07:00-23:59
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Thu:07:30-23:59
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Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
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Aeropuerto Internacional de Son Sant Joans/n
National
Good 7.7
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Working hours
Mon:00:00-01:00; 07:00-23:59
Tue:00:00-01:00; 07:00-23:59
Wed:00:00-01:00; 07:00-23:59
Thu:00:00-01:00; 07:00-23:59
Fri:00:00-01:00; 07:00-23:59
Sat:00:00-01:00; 07:00-23:59
Sun:00:00-01:00; 07:00-12:00
Keddy
Good 7.5 / 38 reviews
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Son San Juan Airport, terminal A, 07014 Palma Sola
$28 - $58
Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
Ok Mobility
Good 7.3 / 1,089 reviews
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Carretera de l’Aeroport, s/n - 07611 Palma de Mallorca
$9 - $96
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Eecar Rental
Eecar Rental
Good 7.2 / 55 reviews
+34971572885
C/ de Son Sastre, 8, 07007 Palma, Illes Balears
$8 - $87
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Europcar
Satisfactory 6.9 / 18 reviews
+34911505000
Son San Juan Airport, terminal A, 07014 Palma Sola
$36 - $192
Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
Goldcar
Satisfactory 6.4 / 2,908 reviews
+34918341400
Disseminat Aeropuerto son Sant Jo, 07611 Palma, Palm Beach County
$12 - $53
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
GreenMotion
GreenMotion
Poor 5.9 / 67 reviews
+34695961367
Carrer Claudi - Cami Son Bauzanet, 07610 Can Pastilla, Palma de Mallorca
$7 - $521
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
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