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GoByCar at Palma de Mallorca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very professional company. Excellent car and very good shuttle service
Cons: no complaints at all
Cons: Lack of response following the complaint about the first car condition
Pros: Reception staff very friendly, professional and efficient with my booking. Car was ready. Transfer to the airport was prompt and efficient too.
Cons: Nothing. They were excellent.
Cons: The people were rude. They tried to tell me there was a scratch on the car that was not there. I showed them pictures because there wasn’t even really a scratch on the car. It wouldn’t show up in the pictures so it was like a scam. Terrible never use that car rental place go by car. People are really rude. That worked there except for the drivers of the van to and from the airport. They were very nice.
Pros: Drop off was quick and easy.
Cons: They gave us a different type of car than we booked. We never received the email contract with photos of the vehicles prior condition that was promised.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is not provided.
Service outside of business hours is available by request and for an additional charge.
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