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Hertz at Palma de Mallorca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nice,new car
Pros: Very nice desk staff, and drop off staff. The ease of having in-terminal service. The good reputation of Hertz being lived up to. That they E-mailed me the rental agreement including good photos of previous damage. Super cool hybrid fiat 500!
Pros: Brilliant service at the desk, quick and efficient. Straight out to the car and away. Return was simple and fast. Car was immaculate condition.
Pros: Even if they are a bit more expensive compared to other companies, I prefer to play it safe with well renamed companies
Pros: location of car within airport terminal
Cons: picking up car way too slow. long line. Hertz not impressed about insurance via Discovercars
Pros: It was fast and efficient.
Pros: Leichte Buchung, super Service am Flughafen, neues Auto, keine versteckten Kosten bei der Abholung, keine Probleme bei der Rückgabe.
Pros: Agent was available at drop off
Cons: Impossible to get through by phone when there was a problem
Pros: The car rental agent was particularly engaging and had a keen sense of humour (that really appealed to us). He offered practical advice of the choices available.
Cons: It was a bit tricky finding the rental desk at the airport - we were arriving from the bus terminal as we decided to rent a car after being on the island for a couple of days.
Cons: Car was not clean. Expensive.
Pros: Relatively efficient check in and out
Cons: The car was possibly the worst car in the fleet! Terrible. On many occasions it took a few attempts to even get it to start.
Pros: easy return process
Cons: not enough agents on desk at pick-up
Pros: All very efficient, easy to pick up and drop off and all staff very helpful.
Pros: Great car, super service
Cons: Queuing to collect. I think there were people who hadn't booked or were like kids in a sweet shop and pondered over everything on offer.
Pros: Short queue. Representative was very polite and efficient. An upgrade was offered and was good value for money - no pressure though. The car was in good condition. Drop off was easy and very well organised.
Cons: More expensive than most other companies but it was worth it. Having been ripped off but more budget options (Goldcar!) I think Hertz represents much better overall value and crucially less stress!
Pros: car was immaculate and drop off was super efficient and fast.
Cons: We had to wait about 20mins to pick up the car.
Pros: conditions de location professionnalisme des agents hertz efficacité du service
Cons: They didn't have the car that I pre booked and then charged me more to get an upgrade. This has never happened before, it has always been a complementary upgrade if the pre-booked car isn't available.
Cons: Charged 140 euro for the smallest of small marks on the bumper which I absolutely know I didn’t do. Will hertz repair the mark? Absolutely not. It will remain and they will keep the money! First time charged by a hire company in 40 years of car hire.
Pros: With one word: Excellent
Pros: Rather fast
Cons: The char was supposed to be delivered r-with a full tank (in the contract) but in reality it was not full an d but was very late and no-one available at the parking lot to explain. I thus had two bring it with a full tank but Hertz's agent didn't want to offer a compensation in spite of the pictures taken at the car delivery time.
Cons: Very hard to contact the local office by phone when we wanted to extend the period. We either couldn’t get through or had the call drop any time we did manage to connect
Pros: The lady was really friendly when we dropped off
Cons: Disappointed the car seat was too big they sold us as an extra - we asked for a baby one and it was far too big.
Pros: Easy pick up and drop off.
Pros: This was my first time personally renting a car abroad and it was very very smooth. Really enjoyed the Clio Hybrid too.
Pros: nice staff
Cons: it was very busy at the counter
Cons: I don't understand, why I have to give my adress and contact information, when everything is already on the booking voucher.
Pros: Easy to access car at the Mallorca airport.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee of 18.15 EUR per day applies to drivers under the age of 25, with a maximum of 181.50 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: American Express, Diners, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off