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Optimo Rent at Thessaloniki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very economical car and good staff.
Cons: Old car.
Pros: The actual company was Appolo Car Rental but all was dealt simple, professional and without pressure. The company did not try to sell any extra insurance, car was prepared and clean, all good.
Cons: Slightly older car with minor cosmetic issues ( mini-van - 7 seat people carrier) but in good working condition and reliable throughout the rental period.
Cons: The car was not in the expected condition. Broken turning light, service engine light on, several minor fender benders etc.
Pros: Despite my pleas to your supplier for a spare wheel and a full gas tank, I was scornfully rejected.
Cons: Sorry, but I don't know the company you mentioned. I received bad service from APLLO, who claimed that they work with OPTIMO
Cons: My reservation didn't exist when I arrived (although I had prepaid in DiscoverCars.com) and of course no shuttle was waiting for me at the airport (I had to call them to figure out what's going on). At the end they found a car for me and it was all fine, but it is very unsettling to arrive only to be told "we don't have a reservation in your name".
Pros: The service was one of the best I had in years! Very friendly, fast and efficient, excellent on line and phone communication and great value for money! Looking forward to renting from this site again
Cons: It was NOT Optimo Rent, Apollo rent was it. The car was well below anything anyone would expect. Very dirty car, scratches all around, fully empty tank (I barely reached the closest fuel station), missing screws from the front wheel. When picking up the car the guy asked my credit card and silently did an online 500€ purchase via entering all my card details into his computer, including the safety code. This is stealing and illegal.
Pros: Front desk extremely helpful to sort out any issues that may arise