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Avance at Thessaloniki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: No issues whatsoever. Car was nice, clean and worked as expected with good airco. Enough space, as we choose not to have a small but medium model. This was a good choice. Got some fresh water bottles when picking up the car and the staff was professional
Cons: Only had some issues with finding the correct desk at the airport (temporarily moved to a different area) and find our way back when handing in the car, but we could call them and they were helpfull and friendly. Would have preffered full tank at pick-up and drop-off but it all worked out in the end. Transfer from/to airport member didn't talk to us at all, which was a little bit awkward (would have expected him to at least check our names and say hi)
Pros: Pleasant and helpful staff.
Cons: There was nothing to dislike.
Pros: I like clear information about rent a car,clear contract, no too many things to do, good quality of car ,I mean, we get exactly what we chose,frendly staff, easy and good.
Cons: The vehicle was absolute disaster
Pros: Time of picking, time of dropping
Cons: The car wasn’t in a good condition.
Pros: Efficient pickup with friendly agents
Cons: Car was given to us at 1/4 tank Did not email me the list of damage present at pickup like they said they would Check engine light went on during trip
Pros: The service was quick and easy both when receiving the car in Thessaloniki and when returning it in Athens, the feedback should be taken with a limited guarantee because I did not experience service during a breakdown
Pros: Got a good quality brand new car for a competitive price
Cons: Had to wait a long time for minibus to takes us from airport to the car location
Pros: It didn't take long at all to pick up the car and the staff member who put is in the car was very friendly.
Cons: It was a bit difficult to find the drop-off point at Athens airport among all the other rental car drop-offs.
Pros: very friendly
Pros: There was someone there to greet me and walk-through the vehicle pickup even though my flight was delayed and it was a late pick-up.
Cons: Slightly rushed, but understandable.
Pros: quick and courteous service
Cons: Avance did not provide us with a decent map
Pros: My first experience and no regrets
Cons: Fast, professional and friendly. Transfer is also great
Pros: Everything was easy.
Pros: Really easy and very friendly staff
Cons: Car was quite old and had a lot of existing bumps and scrapes.
Pros: Very friendly and efficient service from beginning to end
Pros: The guys at the car pick up point where very nice and attentive.
Cons: No one mentioned that crossing borders is prohibited unless you have a greencard.
Pros: see above
Cons: a. no agent at the airport except of a small (hidden) note to guide us where to go b. renting the car with 5/8 full leaves incertitide about the accurate level. It appears once again while returning the car. a "punishment" of Euro10 per line seems to be unfair. c. The foot break pedal was too loose
Pros: Quick and easy
Cons: Nothing bad to say from this experience
Pros: There was a problem with the car we got, Avance brought us another car to our hotel with no additional charge.
Pros: Easy enough to book the car, and car was okay for what we needed it for
Cons: When I booked the car online I specifically chose a rental company that was identified as being able to pick the car up at the terminal, this was not the case, we had to get a shuttle bus, which wasn’t far away but this was not identified when I booked the car from the UK.
Pros: Friendly staff, quick and efficient.
Pros: Perfect service
Cons: the car did not have a full fuel