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Dirent a car Greece at Thessaloniki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They were great, very helpful and responsive. Willing to change booking at short notice to fit changes in our schedule. Helpful and efficient staff.
Pros: Friendly staff
Cons: Vehicles with high millage
Pros: One of the guys tried to be helpful.
Cons: The car was a total mess. Stained on the inside, smaller than the category we needed ( we received a fiat which for sure was one size smaller than the Skoda Oktavia we paid for even though in their own documentation was the same. I have tried to reason with them about upgrading and protecting the excess and the answer I have got was: ‘ if you do not like they will cancel the reservation. This at 9 in the evening after a long trip from uk after a long flight. Sad
Pros: Both guys who pick it us up and drove to the airport
Pros: The representatives were nice and helpful
Cons: The car had several scratches, small issues and was not very well-maintained
Pros: 2 Mn away from the Thessaloniki airport The agents were very professional and helpful Recommend 100%
Pros: good service and kind employees
Cons: walk from airport to office
Pros: Meet-and-greet out of office hours
Pros: Great Dirent service and staff
Pros: The car was good and clean, with built-in GPS
Pros: Friendly to me when I was coming from another office that was terrible and was not in the best mood.
Pros: Very simple procedure.
Cons: The need for a credit card only, but eventually a debit card was used.
Pros: Drop off was better than expected given the pick up process
Cons: The car they offered was not fit for use on any road. They refused to change to a better car in the same class. The tires were low, the car vibrated excessively even below the posted speed limits. The shifter boot was loose and flopped around; they said that a problem with Fiats (not any I've previously rented).
Pros: Very(!) serious guys. Very serviceable.
Cons: The car was 2016 provided!!! We order Nisan suv but got Reno captur which was pretty old and small
Pros: שירות קבלת הרכב ע"י הנציגה במקום היה מושלם חבל שהחזרת הרכב הרס את השם הטוב של החברה שלכם
Cons: לא אהבתי את היחס שקיבלתי בהחזרת הרכב . בנוסף לא אהבתי את תשלום השוחד ואת העיקוב ואת זה שהייתי צריך לקחת את הרכב לשטיפה ובאופן כללי חשתי שהעובדים במקום מפחדים מהאחראי של התחנה שצרח עלינו וגם הם פחדו לדבר איתו
Pros: I appreciated the fact that we were picked up from the airport and later after dropping off the car taken back to the airport.
Pros: friendly staff
Pros: They came to collect me from the hotel and dropped me off too. Friendly, efficient and worth every penny
Cons: Nothing. The guys were great!
Pros: Very nice and friendly.
Pros: Efficient service. Friendly staff. Good value for money.
Pros: Good and fast
Pros: Friendliness of staff.
Cons: High deposit. I made a travel insurance in my country which contained an insurance for damage on car rentals already but I didnt do my research and find out too late that there is high deposit.
Pros: The car was exactly we ordered and the hiring process was very smooth
Pros: In general a good agency, nice staff, fair prices. But the way they treated the return of the car and a tiny scratch that was found on the door were disappointing.
Cons: Got a brand new car, which in general is a good thing, but when we returned the car they inspected the car with magnifying glasses looking for scratches. Roads in Greece have lots of plants on the side, and I was charged for a tiny scratch at the bottom of one of the doors. Waiting for 4 days already for the company to send me over the filles I need for the full insurance claim, though they promised they will send it on the same day.
Pros: went very smooth very helpful
Cons: all good
Pros: people are nice.
Cons: gave me old car with problem, it was very risky to drive with this car as there was a problem with the injection.
Pros: Seemed to be a family run business
Cons: I appreciate prices have gone up in recent months , but felt the cost of the car hire was a bit expensive for the basic model we had booked. We received a Peugeot 108 .
Pros: Everything was ok.
Pros: all good
Pros: Easy but very delayed return .... pick up was also quite easy .... friendly enough
Cons: Car was old had near to 70k km ... had multiple chips and marks ... drop off was not good at all. We were left for over 30 minutes to hand back the car.
Pros: Efficient and easy
Pros: friendly, easy going
Cons: I have not had a rental car in worse condition before
Cons: Booked a car through Dirent a car because of the good reviews. We were picked up from another company without any notice. We placed in a very old Van and drove to a very old and messy office and rude staff, not the best place to welcome and bring tourists! We were given a peugeot 301? With a 1.2-liter engine, a very big car with a very small engine, and 5 years old, not ideal to travel around northern Greece in 2021. I called Dirent to complained about the car and its condition.
Pros: Friendly service, good car
Pros: friendly service
Pros: Very kind and very courteous attitude of the staff. We were refunded the taxi fee even though we did not have the receipts for the trips.
Cons: In the order was a transporter, we got a Fiat. The car had no charge for smartphone, audio system, radio, bad. After the first trip, the vehicle stopped. Electrical fault in the starting system. 24 hours we had no car at all we drove in taxis.
Pros: Polite and well qualified staff