Centauro at Thessaloniki Airport

Pros: car condition

Cons: I was forced to pay the 75EUR so called smart insurance although I have had paid already at booking for the full insurance as mentioned. When I have asked what will happen with the 28EUR which I have paid in advance online with Revolut Mastercard when I was booking the car via discovercars.com they said that they are not interested, it is my problem, they have nothing to do with the agent! Then why they are working together with discovercars? @discovercars: why are you working with Centauro?

Cons: I was not allowed to rent a car, as I did not possess a credit card (Centauro policy). It was not enough to have a debit card. This information was not that evident, not highlighted enough, when booking the car at your web site. Thus I have not been able to get a refund of my booking fee of 50 €. What do I need to do in order to get a refund of the booking fee?

Pros: Easy and efficient

Pros: Staff was very efficient and the process was fast and easy.

Cons: The car needed oil change. Light and warnings were on the entire time.

Pros: Great company, brand new car, super fast pick-up and drop-off. 100% recommend.

Pros: They were brilliant, friendly, professional & very helpful. Absolute pleasure.

Pros: Upgrade for a good price

Cons: Full insurance pretty expensive, over 27 eur/day.

Pros: Quickly processed my file.

Cons: When we got to Thessaloniki we went to the designated pick-up area. We waited for 20 minutes and then I gave Centauro a call. The CSR said her driver was on her way and will be there in 15 minutes - this did not make sense as Centauro is only a few kilometers of-site. Nevertheless we continued waiting for another 20 minutes and then I made a follow-up call. We then waited for another 10 minutes before the driver finally showed up. No apologies from the driver, nor from the CSR in the office. Bad

Pros: Staff was kind, prompt, helpful. location near airport, great car (recent year, well cleaned, low consumption, reliable, comfortable, zero issues)

Cons: The service was almost perfect so the below is just for the companys consideration for further improvement. - Could improve in the time required to pick up from the airport. (had to wait 35 minutes total) - Could improve speed of pickup process (total 45 minutes) The above issues were minor though. The overall experience was great.

Pros: It was pretty straightforward

Cons: They didn't give us directions on where to take it back and we ended up being late for our flight.

Pros: Was very good car!!

Cons: We did not know that they themselves had included in the contract that we had to pay € 116.00 in advance for a full tank. That was nowhere in Discover cars' contract but only in their own contract in Greek. That was annoying. In the end, when we returned the car with a full tank (€ 50.00), we did receive the € 116.00 back that we had to advance. I understand, but it would have been nice if this had also been included in the Discover cars contract. We ended up booking with them.

Pros: Friendly staff

Pros: 1) they rent cars.

Cons: 1) car class was not as expected. Only after considerable negotiations was a more reasonable alternative provided 2) Agreement states full to full fuel. Car was at 7/10. Rep. pointed to a policy document stating they use like to like levels -means each rental likely come back with more fuel that it starts with. 3) other points but not enough characters to add here. Happy to discuss if helpful

Cons: Few Lampe in panel was lightning false

Pros: Δεν το ενοικιασα γιατί είναι απαράδεκτοι και στης χρεώσεις

Cons: Απαράδεκτοι εταιρεία υπερβολικές χρεώσεις εκμετάλλευση στο έπακρο δεν την προτείνω σε κανένα . Χρεώσεις 102 ευρώ για βενζίνη προκαταβολικά σε υποχρεώνει να κάνεις την δική τους ασφάλεια απαράδεκτο δεν πρόκειται να ξανά πατήσω ποτέ

Cons: As a repeat customer, I always rent cars with my debit card (placing an amount as indemnity), but the last time, without any previous notification, they refused to accept it, unless only if I paid a huge insurance plan. Very disappointed, I will never use Centuro again.

Pros: Exceptional value for money, great car, clean comfortable, reliable and fuel efficient. Absolutely no issues.

Cons: No issues whatsoever.

Cons: They tried to sell me extra insurance and "free" upgrade. What I'd did not like most was the fact that the car was not delivered full as written in the voucher but 6/8 of the tank. In addition. To that I had to pay for the fuel (deposit) and when I mentioned that to the counter I was told that I should have read the terms and conditions of their website and not from the broker which I found super annoying.

Pros: τιποτα εισαστε απαραδεκτοι ,,σκετη κοροιδια

Cons: ασχολιαστο!

Pros: Friendly and efficient

Cons: Nothing

Pros: חברת השכרה מצויינת. צוות אדיב. מחיר הוגן,מכונית מצויינת ונוחה. התייחסו אלינו מצויין והתמורה למחיר ששילמנו היה מצויין. אנחנו בטוח נחזור להשכיר מחברה זו רכב בעתיד תודה רבה לכם. נהנו מאוד. הוספתם לחוויה שלנו שמחה גדולה

Cons: they charged more mony for the inshurens.

Pros: The car was very good.

Cons: Better information when I picked up the car about how I could extend my rental if I wanted to when I asked at the desk. The simple answer was "Go online". When I actually had done this you explained very well how I should have done it although this was impossible because you were unable to send me a password to my email so I had to abrupt my vacation by four days and bring back the car.

Cons: Felt like this was a scam to take my money and then make me spend more.

Pros: Friendly staff.

Cons: I chose Centauro because they advertised full to full petrol. I've used them twice recently & the fuel tank want full on either occasion - very annoying.

Pros: Only positve thing was kind worker/employee that talked to us.

Cons: This is the worst rental ever. We ended leaving the place with our deposit of 75€ just to be sure we’ll not lose any more money. We payed full insurance to discovercars and then they asked us for another deposit for real full insurance because disovercars take that money for them as fee. Absolutely don’t ever think to rent a car from them because they are stealing, both from clients and their rentals. They are not working in good faith and trying to deceive you. Avoid!!

Pros: Customer service

Cons: Car quality

Pros: Cheap rates, good cars

Cons: Extra payments

Pros: Not much except the lady who met us at the airport was friendly. I’ve written what would fit below about what I did not like. We also got constant alerts about engine problems and tyre pressure

Cons: It stated Meet & Greet. It was a shuttle bus. we had to wait 30 mins. 1) they claimed the extra insurance I had bought through DiscoverCars was no good and I should get their significantly more expensive insurance. I had to tell them No many times while they told me about everything that could go wrong, 2) They were very pushy for me to pay extra for a larger car. I had to say No many times 3) on returning the car, they claimed damages. Fortunately I had Photos and they accepted them.

Pros: Reasonable prices, pleasant staff.

Cons: Pick up & drop off sites quiet a journey from the airport. Access to the drop off site (at Athens Airport) awful Good job that we had left plenty of time! Poor return experience, hassled twice over non return even although the car was returned on time at the correct location.

Cons: Everything was ok, but the tank wasn't full when I picked up the car. This is an issue as is very difficult to drop the car with the tank exactly how you picked it up, so I would suggest to change that policy to hand over a car with a full tank.

Pros: Friendly & flexible

Cons: There sas a lit up spanner sign right from setting off. No map and went the wrong direction (don't have smartphone)

Pros: Good prompt service Good cars

Cons: The pick up and drop off is not at the airport We had already been in Thessaloniki so had to find location and dropping off could be difficult to follow sat nav, without it v difficult

Pros: The ease of meet and greet service.

Cons: The damage to the car was not recorded and was then assumed it was us. We were made to feel like we had to buy damage waiver and insurance for a substantial amount of money, and felt that we were being taken advantage of.

Pros: Nothing at all.

Cons: The staff was rude and not on time. There was a couple from abroad waiting for a car and the staff were discussing how they will ask for extra money.