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AACARS at Thessaloniki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very quick and efficient
Cons: We ordered 2 dhildren seats, they where not attached. We spent a whille attaching them.
Pros: Very quick and very friendly people !!
Cons: No minus things
Pros: very efficieant
Cons: time of oppening
Cons: Taxi driver could not find office
Pros: Overall good! The people working 10/10.
Cons: The car’s model was guaranteed but came another. Was good, only Bluetooth, and generally any function of the car’s computer was operating, apart the radio. The rest was Ok!
Cons: Immediately after the first time I parked the vehicle when I tried to move the gear stick it did not go from parking to drive several times later I was afraid that I would get stuck with the vehicle, I contacted the dealership and they directed me to a nearby garage, the garage said that the vehicle had over 14 different problems (engine, transmission, etc.) the garage spoke with the agency and they said they are aware of the problem I mean, they gave me a car with a problem, they know there's a
Pros: Very efficient office, clean car in excellent condition. All went well.
Pros: Easy straightforward hire process
Cons: Delay to pick us up at airport to transport us to AACars premises
Pros: It was a really nice experience because of the kindness of the personal, easy to find and always willing to help us in our trip
Pros: AA cars representative collected us from the airport for a short ride to the car rental office ,collecting the car quick ,we didn't have any issues. AA cars staff are very friendly and explained everything to us ,luckily our car rental period run smoothly and without any problems.
Pros: Excellent. I had problems with the brakes, and got a new car ASAP
Cons: I have no complains
Pros: Staff quick and efficient everything was explained and staff helpful. Quick to collect and drop off. Very courteous staff on both trips. Your staff are good ambassadors for your company.
Cons: Car not particularly clean and a lot of scraps to note prior to rental. A lot of photos needed to be taken to ensuring you would not be accused of damage on return.
Pros: Nice people that always will answer the phone and will help you the best way they can.
Cons: I rented a minivan that was 2016 in very bad condition (other choice at that point). They do have other quality and newer cars, seems like i had bad luck in the middle of a high season and they type of car i needed. The minivan broke down at the end of the 27 out of 30 days rental, but it was replaced quickly with a better one.
Pros: Friendly staff.
Cons: Not something I didn't like but advice for other renters to turn left out of parking entrance and then right onto highway.
Pros: Easy, once we were picked up. Good service
Cons: No one was at the airport to pick us up. We had to call and wait close to an hour
Pros: Good pick up and drop off.
Cons: The representative was not waiting for us, as mentioned. And at first, we had no one Answering, later we did get a reply, I understood they picked up someone else first, and one person did it all. Beautifully, I might add.
Pros: They are friendly, professional and efficiënt. No discussions about other insurances. This is what a good rent a car company should be! Compliments and until a next time 😁👍
Cons: I prefer full-full instead of same-same.
Pros: Very nice helpful people and service, no problems at all collecting and dropping off the car. Deffinitely recommend and will use this company again.
Cons: Nothing, everything was spot on.
Pros: Rep was at the airport to meet us
Cons: Ambiguity as to whether some damage which I believe was noticed at pick up and was marked on the damage form was possibly being apportioned to me the agent could not confirm at time of drop off
Pros: Great service - fast pick up And drop off from and to airport. 10/10 service
Pros: Friendly agents
Pros: Friendly staff and nice car
Pros: Polite, efficient, friendly
Cons: Old audio Q3 vehicle and the vehicle's media was old and out of date, no audio can be connected
Pros: Friendly and courteous customer service
Cons: Can’t think of anything
Pros: Easy to reach for information
Cons: Charged 474 euros for 2 small dents
Pros: Everything was ok
Cons: Window whippers should be changed
Pros: The representative was very caring and provided a quick workaround for my situation
Cons: We could have foreseen the issue as I have called the company a few days prior to the incident
Pros: Friendly staff quick service hope to use them again highly recommended
Pros: THey were very helpful.
Pros: They look into small details and they are smart and quickly resolving everything
Cons: I find it hard to state any reason.
Cons: The car was with a lot of screeching and we can’t see every then at night. The want to charge me, but we take a picture of the car and I show them.
Pros: Fast and good service
Cons: I recieved a car which was too weak. I was charged a huge amount of money because of a small scrach
Pros: velocissimi al banco ritiro e consegna
Cons: ho dovuto chiamarli per venire a prendermi all'aereoporto
Pros: They did help quick when the van broke down
Cons: Older cars they need some updating. Clutch broke down car disabled for few days they replaced ASAP . Odysseas helped out replacing
Pros: Very friendly and courteous service. Car was in good condition. Available on time for pick up and return shuttle service.
Cons: They are not located at the airport - Need to use shuttle service. They did not provide a full gas tank which makes it a challange to return at the same gas level.
Pros: Upgrade and car from A to C class with no additional payment.
Cons: I liked everything about it!
Pros: Using debit card without additional charges for deposit
Pros: Nothing is recommended, Don't go near this company
Cons: Nothing is recommended, Don't go near this company
Pros: They've met us with a name sign.
Cons: It wasn't AACARS - it was ECO Cars. The car had several technical issues prior to the rent and we were told "it's not serious". We got a lower class car (ordered Peugeot 208 and got Fiat Panda). The baby seat was old, insecure, and dirty. It took more than an hour to get the car and as it was 10PM we couldn't refuse it.
Pros: Pick up and drop off processing didn't take too long and the people were friendly and helpful. Cost was competitive
Cons: Airport pickup instructions could be improved a little. It wasn't 100% clear whether we needed to phone or not.