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Noleggiare at Cagliari Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Car was in great condition, very happy with it.
Cons: The rental agent pushed for us to purchase additional insurance and made us feel very stupid for not doing it (we had purchased comprehensive insurance through discover cars already). When we didn't buy it his demeanour changed and he wasn't as friendly. Also, there was a small issue in dropping back the car as no space was available in the car park for myself or several other customers, and with no on-site agent at that time (7 am) it was stressful trying to figure out what to do.
Cons: They refuse to rent me the car
Pros: Good service and friendly personel
Cons: State the proces of the extra insurance on the website. Now people have to decide on the spot which negatively influences the transparancy of the company.
Pros: We were deceived by the agents. Our original contract was cancelled because we were late for pickup our. We were late because our flight was late.. We were told a new contract will be made and we will not pay anything for the one that was cancelled. We asked a couple of times to make sure that no charge would be made against the original contract. We were assured by the personnel who seemed very nice and professional. Unfortunately, the charge came, so we were charged for both contracts.
Cons: Pushy to the point of being blackmailed into buying into their obscene insurance
Pros: Awful not willing to help
Cons: All of the above, con artist company as far as I’m concerned
Pros: They did their best to make a bad situation better, but it took nearly two hours to get our car and move on
Cons: The rental car was clean, ran well and after the initial pick up disaster there were no further problems
Cons: Demander de payer l’assurance une deuxième fois.
Pros: Online check in
Cons: Almost everything… they tried to sell us a other insurance for an amout of 490€. They told us that we were not covered for external damages as scratches and that we could be charged almost 1700€ if anything hapend . The car was not very clean ( inside and outside). They were severeral scratches on the car and the contract notified it only in Italian. So i had to spend 30 minutes looking over to be sure and not get charged for some thing i did not do. On return guy spend 15 min looking for dammag
Pros: Overly expensive with added coverage Details not provided from discovercars to noleggiare. I had to write them again. The recopy by noleggiare of the e-mail was erroneous. Thus Contract not sent to me . Then despite call to the desk and claim on their website and e-mail check I requested it was not corrected. The police could have given me a fine for not having documents to date. Not a serious company , Not to trust.
Cons: I am very anoyed at not having what I am entitled by law. Not a serious company , Not to trust
Cons: We were sold additional insurance and were advised that the insurance offered as part of the initial booking would not provide cover over €2400 and not be adequate cover in the event of a significant incident.
Pros: Clean and working car.
Cons: The need for a credit card to make the deposit was unclear from the beginning, making us pay more 200 euros than the initial price for a "Premium Package". We noticed other clients getting stuck on this scheme as well.
Pros: They didn’t accept my California USA license. They said you must have international license(never heard that) took me 2 hour to get another car. Need my deposit asap.
Pros: Reservation was canceled because our flight was delayed by 30 minutes, price was doubled, total scam. The one good thing is they referred us to another vendor
Cons: I did not like anything.
Pros: They helped us to find a child seat because they didn't have one. Agent also helped us to leave the airport safely.
Cons: First of all, insurance that was really confusing. Firstly agent told us that if we do not have proof that someone scratch the car we will have to pay for it, only with full coverage platinum insurance we will be safe we took middle option everything was covered except very bottom and roof but he still insist to give us the most expensive platinum insurance even we had full coverage from discover cars. He gave us a key but none went with us to show the car at night !
Pros: I was travelling with my wife and 3 years old son. We arrived to Cagliari
Cons: I was travelling with my wife and 3 years old son. We arrived to Cagliari at 9pm and I had to drive 2 hours to reach our final destination. It was pure luck that we did not stuck in Cagliari because this company refused to gave me the booked car. No humanity, no flexibility, very rude service. They did not even try to help me. On the voucher it says: I need a physical and valid driving license, I had it. The damage was not affected for this instruction. Bad service
Pros: the guy a the rental desk was friendly but we already had the insurance that we paid at discover cars and then had to pay 200€ more for the insurance. We couldnt even dicuss it with the renatal desk. And the we didnt get the car that we paid for. We paid for a fiat 500 and got a fiat panda. They said we made a reservation of the category fiat. That wasnt true because on the website we made they were Fiat panada and fiat 500. So we clicked on the fiat 500 and the comfirmation came of the fiat 500
Pros: Good condition of the car, easy to find, time spent dropping off the car
Cons: Arrogance of people who are on the desk, they said to me like the full insurance what I bought from discovercars is not acceptable and I need to buy another one from them, and that was a pretty good price for the insurance that I not decise to buy
Pros: Fast overall (because I had to agree paying the maximum coverage package in the end!)
Cons: Surprise hidden cost at the desk!
Pros: Awful service. Rude staff
Pros: Jerry was excellent
Pros: Quick, nice, efficient.
Cons: The charge you with more extras that aren't explained on the website.
Pros: Efficient, nice and quick.
Cons: They add you extras that aren't explained on the website.
Cons: They tried to add an additional insurance for a lot of money. Also try to convince us that the coverage from discovercars wasn't appropriate for this.
Pros: The staff, girls were very pleasant and explained everything to me in excellent English
Pros: To drop a car was very easy and quick process, the agent was very efficient, checked a car and released a deposit on credit card.
Cons: Rental agent pushed very hard to buy their insurance. Wasn't easy to find and pick a car, no clear signage.
Pros: Car was ok
Cons: Rides of staff insisting we had to pay another £150 for the week, this was not what we had booked and will be taking this up with Discover cars. Cost to add additional driver was crazy so we’re not able to afford that with the additional insurance that we were made to pay
Pros: I had reserved a car with GPS but I was told that they didn’t have any left. So ask the assistant to give a moment to discuss it with my partner. When I came back (after about 5 minutes), they rented the car to someone else and offered me a much more bigger and expensive car instead. I was told that I was late.
Cons: There wasn’t anything I like about Noleggiare. Very poor customer service indeed.
Pros: Clean, new car in excellent condition.
Cons: Person at desk was a bit too aggressive when trying to sell us to take the full insurance, which we did not want. And the car although it was brand new and in excellent condition,was very basic. Not even a radio.
Pros: HUGE SCAM ARTISTS. There was a mark on the tire and they are trying to say we hit something and we have to pay 90euro.
Cons: They are trying to charge my large fees and admin fees for a scratch they say is on the side of the car that simply doesn't exist
Pros: I have to separate my experience here in Cagliari from the disaster in Catania
Pros: Friendly and efficient.
Cons: We did not get the car we reserved (BMW 2 series) but a much smaller car (Citroen C3).
Pros: Friendly staff
Cons: There was a bit of arguing about a tiny scratch on mirror, which surely would have been there already, but because the whole side had a massive scratch, we did not notice it. In the end the claim was dropped. They really pushed for us to take up a Zero excess insurance policy, which was not great.
Pros: Nothing at all, very very unhelpful
Cons: They would not let us have the car because of my wife's name on the booking. This is purely a reservation and not a legal contract. You sign the rental agreement at the desk and they can put whatever name they want on it. They were not halpful at all and flat refused to do anything to try and fix the situation. Everyone's excuse these days is that they are not able to help, there is no autonomy or decision making made on the ground. We ended up having to go to another company on the day and pay
Pros: The guy on the desk was really friendly and helpful. Will use again
Pros: Excellent customer service
Cons: The car had quite a lot of damage
Pros: Brilliant service very effecient agents
Pros: They gave us better car than we ordered, for same price, took smaller deposit, just to compensate for discover cars useless insurance, because we had to buy additional insurance from car rental company .
Cons: Cars interior was not very clean.
Pros: Nothing stands out.
Cons: Tried to contact customer client twice to clear a doubt ( by email) and did not receiva a response.
Pros: Noleggiare isn't a good rental company. They charged me with 80€ just to book the car and when I arrived at the rental desk the 80€ went as a donation to the company, so they stolen from me these cash They charged me with 100€ for full deposit, I brought the car back with full deposit and they didn't return my 100€ back. They charged more money from that, that was on the agreement. Never I had such an experience like this, and I have rented cars in Spain, Throughout Italy, Germany, England
Cons: They didn't stick with what it was on the agreement. They charged me more money. The rental agreement that we had when I booked the car from the internet was 340€ and when I pick up the car from them they charged me with 500€ and something more
Pros: Easy drop off
Cons: extra insurance
Pros: nothing really
Cons: 45 minutes to check-in, even though I had already checked in online. When returned the car, the person, jump to a spot that she clearly knew from before and found a tiny dent and charged me for it. 100% scam.
Cons: Post rental contact and charges.
Pros: Both agents , at the pick up and drop off, we’re VERY rude and made us feel like we were unwelcome tourists
Cons: Rude service
Pros: as expected!
Cons: very slow picking up car...
Cons: All good but: - I had to pay about 10€ more than written on the contract (I didn’t realize at first, so I didn’t question the price) - the contract was not clear about whether I had to wash the car or not. Since car wash was already included in the price, you could have an advantage in specifying it more clearly - Noleggiare pushed me - annoyingly - to buy an additional insurance, but I guess it’s not your fault
Cons: Everything. The misleading information, the poor quality car provided, the lack of information on local ZTLs. I’m half surprised they even gave me a car and not just a cardboard box painted like a car.
Pros: Very efficient.
Cons: Trying to be sold the extra insurance when they clearly saw I already had it.
Cons: This company did not carry out an inspection prior to hiring out the car. They were not present when the car was returned and accused us of damage 380€ which we did not do.
Pros: Agents speek English. That's the only good thing.
Cons: Hidden cost. Poor service. Long time waiting for any sort of response. I rented car for 5 days. For two days the car stood in the garage with a FLAT TIRE! Everybody can change a tire. But there was no spare one in the car. So me and my familie had to wait in a small town with nothing to do watching as our holidays pass us by. Great right? We didn't get another car. Despite having it guaranteed in the agreement. I had to pay for the repair myself! Tire dealer only accepted cash. Because didn't tr
Pros: Delivering very straightforward
Cons: Make it cleareer that debit cards are not allowed, everywhere else it was always fine (Spain, Norway, US, etc. never a problem...). So we suddenly had to pay 200 Euros more than planned (when making online reservation) in order to get a car at all...this pissed me off a lot!
Cons: Time spent picking up of the car = 100 minutes
Pros: Car was nice and what we asked for
Cons: We were charged alot of extra money as my husband didnt have a credit card under his name. It was under mine. So he had to use his debit card and got charged double as well as me already paying the deposit on my credit card which they say i wont get back!
Pros: The guys at the desk where very helpful and informative.
Cons: I booked a car costing Euro 488 but ended up paying Euro 747. Absolutely disgusting. We felt robbed and frauded.
Cons: We spent over 1 hour queuing then re-completing every single detail we had already entered online. No information that we entered via the web transferred to noleggiare. We also requested baby seat and GPS which was not available when we went to collect the car.
Pros: Customer service was terrible. Staff member very unhelpful and rude.
Cons: Rude staff who were unhelpful and consequently resulted in us losing our booking.