Viaggiare at Cagliari Airport

Pros: Nice agents and quick service.

Pros: Almost new car. Paperless checkout and checkin

Cons: Not easy to find the office, and difficult to find car parking while stated in voucher as inside the airport terminal, which is not true, it is outside.

Pros: Polite sevice, good car

Cons: Had to wait about 90 mins to get served!!

Pros: Wrong car. not honest about the fuel level

Cons: Wrong car. Not honest about the fuel level

Pros: Efficient service

Pros: Highest responsiveness of Viaggiare worker even in the very late night.

Pros: easy check-in and check-out

Cons: I booked at a price, but on the day of picking up the car they said they didn't accept Revolut cards as a credit card and I had to pay a lot more. And I still haven't received the deposit!!!

Pros: The car was amazing, good condition, clean.

Cons: The payment procedure was a little unclear and also the office environment was a little uncomfortable for the customer.

Cons: My credit card to hold my booking is still trying to go through even though I brought it back on 26Aug without any problems.

Pros: Nothing , car was extremely dirty

Pros: very kind staff

Pros: A fuir!...Des ecrocs ! Des voleurs, pas d'autres mots ! Le prix que vous payez en ligne n'est pas du tout le prix final, c'est une arnaque, plein de frais à payer avant de récupérer la voiture... assurance chez eux même si vous l'avez déjà payer en ligne comme moi, ne prenne pas la MasterCard alors que vous avez déjà payée avec, demande une taxe et assurance supplémentaire, changement du prix de la caution 3 fois et selon comment vous réagissez...ne vous accompagne même pas à la voiture

Cons: A fuir!...Des ecrocs ! Des voleurs, pas d'autres mots ! Le prix que vous payez en ligne n'est pas du tout le prix final, c'est une arnaque, plein de frais à payer avant de récupérer la voiture... assurance chez eux même si vous l'avez déjà payer en ligne comme moi, ne prenne pas la MasterCard alors que vous avez déjà payée avec, demande une taxe et assurance supplémentaire, changement du prix de la caution 3 fois et selon comment vous réagissez...ne vous accompagne même pas à la voiture

Pros: Never got car because Discover Car canceled my reservation (without even notifying me!). So I can’t comment on this company, only on your company which I would never use or recommend. You charged me almost 100 dollars for nothing. I’ve used other 3rd party booking sites (like booking.com) and have never been charged for the service. I would like a refund of my deposits.

Pros: Not a lot. The only positive was it was easy to drop off.

Cons: - The state of the car. External damage, stains on the inside. It was very expensive for the amount of money paid. - I was maid to pay for full insurance cover because they didnt accept AMEX despite the logo being on the discovercars website. - it took a long time to pick up the car and was very uncomfortable given the heat in Sardinia.

Pros: They tried their best to help us out

Cons: See above, if i knew there was no gps, i would have used a different rental company.

Cons: The pick up process was very lengthy. The car was not very clean.

Pros: man present at the parking during drop-off, making it easier and faster

Cons: different car model

Pros: The Man at de Desk fas friendli.

Cons: To much time to pick up the Car. 1.5 hour. There was not enaugh Personal.

Pros: Normal

Cons: When i dropped the car off they complained there was too much sand (we spent 10’days in an island, minimum to expect), and they wanted to charge me extra for the cleaning. On another note, it was too expensive if you want to include the insurance, and the drop off at alghero was unpleasant.

Pros: The care was great

Cons: The surprise $39 international certification took 45 minutes to upload my photos

Pros: Electronic documentation

Cons: Had to wait a bit at the desk when picking up

Pros: Good car

Cons: Terrible customer service upon drop off. Kept writing for an hour during which time I was told to payand then told to "Park proper

Pros: The italian guy in the front office.

Cons: The lady who didnt inform us on picking up the car so I was miss informed about the policy, paid 50 euro for fuel extra, which will be unfair profit for the company.

Cons: Pick up took a very long time - refer to my comments about Discover above.

Pros: profesionalism

Cons: nothing

Pros: Friendly service

Cons: Tank half full - not so easy to fill again to same level

Pros: The agents Antonio and Silvio were fantastic

Cons: Nothing

Pros: It was very quick and professional

Pros: very helpful staff, no issues

Pros: Great car and great representatives and great price.

Cons: Finding your booth at the airports was very difficult. On arrival we were looking for Discover cars only to find out we needed to look for Viaggiare. There are no signs at the airports to indicate where you are located. It took us an hour to find it on arrival and then waited an hour in line. Since we returned it to an different airport, we had to start all over again but at least we knew what name to ask for. You could make it much easier by putting up signs like the other car rentals.

Pros: Quick and easy

Cons: No screen washer fluid in car

Pros: I asked for a Fiat 500 and the agent nicely requested one for me.

Pros: Really Friendly staff. Picking up the car took a long time due to another customer but this wasn’t a fault of the staff They got us to our car as soon as they could Return process was really fast

Cons: I think the car could’ve been cleaner inside

Cons: They wanted to charge us an extra 35€ a day even though we had full insurance included in the reservation. The car rental place didn’t accept it and said we have to have it with their rental so we ended up not taking the car from them. This is unacceptable. A local car rental was better and got a nice car for less money without a reservation.

Pros: Honestly nothing, very disappointed and hate being lied to.

Cons: See above.

Pros: Friendly rental office agent. Quick and correct process.

Cons: I was dreaming or a Fiat 500 which was not available. :-)

Pros: I am not satisfied . Viaggiare are thieves!! They charged me on my creditcard for not refuelling the car. But offcourse i did that and i even had the prove of that action.. so be very carefull

Cons: Viaggiare are thieves! After i have left the Island they charged me on my creditcard for not refuelling the car. I did refuell the car and luckily i had saved my reciept , also i kept the ‘ everything is ok from’. Be carefull with that company

Pros: Rispecchia le aspettative della prenotazione

Pros: Shortly after the initial rejection, they were kind enough to explain the situation and we discussed the possible options to finally rent the car and provided me with clear instructions regarding the pick up and the bring back.

Cons: Initially they were a little sharp and didn't spend much time to discuss the situation. Soon that changed.

Cons: Absolutely inflexible, unfriendly and cold.

Pros: Was horrível! The girl that was on viaggiare on sept 9 at 9am Till 11am in Cagliari was rude and insolent. She treat us so bad! And gave us a car without ar condicionair and comfort. We dont recomend viaggiare to anyone!

Cons: Agents were quite stressed, asked me to fill in the sheet twice since they claimed they cannot read my handwriting. The tone was a bit rude. Also, the stands of Viaggiare were kind of far away from the desk.

Pros: It looked like a trouble-free car rental until a week later I received an ineligible bill for vehicle damage.

Cons: Pretending to return the car was fine.

Pros: Nothing

Cons: I payed 90euro didnt get a car that I had to wait for 3 hours

Pros: We did not find the company. The phone customer service was not available.

Cons: We did not find the company. The phone customer service was not available.

Pros: Helpful friendly staff

Cons: It was difficult to find the cars in the parking area

Pros: Value for money

Cons: Took almost 2 hours to pick up the car. Very long queue and long processing time.