Goldcar at Cagliari Airport

Pros: Bad They charged double fee

Cons: Bad They charged double fee

Pros: Quick simple service

Cons: Not clear where car wasn’t parked

Cons: I was not easy to find lift or stairs during the first visit and also when I dropped-off the car I had to go back to get the car and park again on exact place even they told me that I can park anywhere when I picked car up.

Pros: We got a better car what we choosed online

Cons: We had to pay 2x for insurance. Better comminaction with other online car rental websites would be helpful. We only got a small information after the paypent that maybe the rental supplier not know what is covered by products booked online like Full Coverage. if you are working with online websites together than accept their products or don‘t work together with them.

Pros: Everything went easy, rules wear clear, good communication

Pros: Non molto

Cons: Troppo lunga da scrivere

Pros: Espectacular fora de série atendimento na recepção pela Bárbara em Cagliari

Pros: Not giving refund even if it is their fault

Cons: No

Pros: Rubbish, service desk blaming discover cars for the charge. Saying you always do that and do not take responsibility for your actions.

Cons: ... Had to pay a restaurant and pay for a 2.5 hours bus back home for example?

Cons: As a UK driver, it wasn't made clear that I would need an International Driving Permit when I picked up the car from Cagliari Airport, so my booking was cancelled and I had to waste a lot of time securing an alternative booking which cost me a lot more than my original one. Yet the previous week I had made a booking with Gold Cars in Pisa and this wasn't mentioned and wasn't an issue at all.

Pros: Macchina funzionante e con pochi km.Personale competente, gentile e veloce nella consegna.

Cons: Mi duole dirlo, ma le macchine non sono pulite!

Pros: The lady in Cagliari was very helpful and very friendly. Gave us good instructions for drop off at Olbia which was VERY useful. Got upgrade (apparently) though felt like size I booked. Great car. No windscreen wash though, but I just added water.

Cons: As above windscreen wash missing.

Pros: Nothing

Cons: They did not accept a Tesco Credit card which is a bank in the uk as they said it was a supermarket. Subsequently had to hire a car from another agency as this was the only credit card we had. This doubled the cost of the car from that quoted by Direct Cars

Pros: Drop off was easy, although I had to ask how long before the payment was released

Cons: Parking situation at pick up. Too many cars in very small space, everyone was having difficulty, staff were rude, impatient and unhelpful. Car was not cleaned properly, parked in a tight spot, had to move from the wall to assess condition of car and there was undeclared marks

Pros: Good car provided but waited over 1 hour to collect the car The car could of been cleaner

Pros: We loved driving with our Skoda Fabia. Maybe it was a little bit expensive. Overall, we had a good experience.

Pros: Friendly

Cons: Waiting time to pick up the car.

Cons: Office manager was arrogant and unhelpfull. From the first moment, he was telling us, that it´s highest season and they can offer the car very quickly to somebody else for other money...

Pros: Not honest. Try to rob customers who think they had a good deal. I feel FUCKED.

Cons: EVERYTHING!!!!

Pros: Overall very satisfied

Cons: Phone support, additional cost related to ad-blue (what is impossible to in small amount)

Pros: Nothing

Cons: This company is a complete scam using tricks to get us even more expensive insurance and scared us. No one helped us to handle the car the first time. The woman at the desk refused to help us and justify that we should have taken the higher coverage.

Pros: Very friendly staff

Cons: Agents were trying to sell the most expensive insurance coverage.

Cons: The way they insist to oblige us to take an additional insurance as we don't want yo pay for it saying that all is inclused in our full insurance.

Pros: The staff was very kind and informative.

Pros: All ok until the return and being charged double the hire cost for four days after retiring 1.5 hours late.

Pros: The car itself was ok, small but powerful, so no problems here.

Cons: We had an awful experience with Gold Car. We waited 4.5 hours to rent our car. The agents were reassuring us that this was an exception but when we got back to drop the car off, the queue was even longer. We were told that if we wanted somebody to look at the dropped-off car, we would need to wait in the queue! The agents were trying to push extra insurance as well. I will stay away from this company and will read reviews more carefully. Very frustrating start of hols (and wasted 4.5 hrs)

Pros: Nice staff, fast service, highly recommendable.

Pros: Very fast.

Cons: Fuel tank wasn't completely full and car had slight damage to paintwork.

Pros: nothing

Cons: unprofessional, impolite service desk

Pros: Goldcar Agents lie and make you feel afraid to contract all risk insurance. My car was not enough cleaned

Cons: Goldcar Agents lie and make you feel afraid to contract the all risk insurance. A lot of queue to pick up the car, 1 hour waiting

Cons: The car was only 2 years old but had 1 bump on the hood and air ventilation grill inside the cabim was broken. Car rental agent didn t wont to update this in the pick up papers. Very unpleasent situation. He kept on conviencing me that that is nothing and the car is ok etc..

Pros: Easy and straightforward

Cons: There we're extra costs which were added on. The car was still good value but it would be better if all the costs we're clearly when hiring.

Pros: car was good, return was easy.

Cons: 1.5 hours of waiting time to collect car, in hot queue. Essentially bullied me to take on full insurance saying discover cover would not hold.

Pros: When returning the car, the women working at the desk were pleasant and efficient. No issues.

Cons: Upon arrival at the desk, the rep proceeded to try and pressure us into buying the extra damage waiver and when we declined he took it very personally and kept making snippy remarks and generally tried to scare us into getting the extra insurance. Not at all pleased with his attitude. It was a stressful start to the holiday and I wouldn't use Goldcar again.

Pros: nothing

Cons: misleading information - I paYed insurance on the website (10 EUR a day, goldman offered their insurance for 100 euro instead. I could not leave deposit from my friend's credit cart (who was added to the contract). MONKEY BUSINESS