Customer Ratings and Latest Reviews
Pros: The car itself was ok, small but powerful, so no problems here.
Cons: We had an awful experience with Gold Car. We waited 4.5 hours to rent our car. The agents were reassuring us that this was an exception but when we got back to drop the car off, the queue was even longer. We were told that if we wanted somebody to look at the dropped-off car, we would need to wait in the queue! The agents were trying to push extra insurance as well. I will stay away from this company and will read reviews more carefully. Very frustrating start of hols (and wasted 4.5 hrs)
Pros: Nice staff, fast service, highly recommendable.
Pros: Very fast.
Cons: Fuel tank wasn't completely full and car had slight damage to paintwork.
Cons: unprofessional, impolite service desk
Pros: Goldcar Agents lie and make you feel afraid to contract all risk insurance. My car was not enough cleaned
Cons: Goldcar Agents lie and make you feel afraid to contract the all risk insurance. A lot of queue to pick up the car, 1 hour waiting
Cons: The car was only 2 years old but had 1 bump on the hood and air ventilation grill inside the cabim was broken. Car rental agent didn t wont to update this in the pick up papers. Very unpleasent situation. He kept on conviencing me that that is nothing and the car is ok etc..
Pros: Easy and straightforward
Cons: There we're extra costs which were added on. The car was still good value but it would be better if all the costs we're clearly when hiring.
Pros: car was good, return was easy.
Cons: 1.5 hours of waiting time to collect car, in hot queue. Essentially bullied me to take on full insurance saying discover cover would not hold.
Pros: When returning the car, the women working at the desk were pleasant and efficient. No issues.
Cons: Upon arrival at the desk, the rep proceeded to try and pressure us into buying the extra damage waiver and when we declined he took it very personally and kept making snippy remarks and generally tried to scare us into getting the extra insurance. Not at all pleased with his attitude. It was a stressful start to the holiday and I wouldn't use Goldcar again.
Cons: misleading information - I paYed insurance on the website (10 EUR a day, goldman offered their insurance for 100 euro instead. I could not leave deposit from my friend's credit cart (who was added to the contract). MONKEY BUSINESS