GaldieriRent at Cagliari Airport

Pros: The customer service was friendly

Cons: That they had me buy a fraudulent IDP

Pros: Quick return of deposit.

Cons: I received a car with a lot of scratches and very worn-out tires.

Pros: Awful company. With awful employees. Felt scammed from the minute I walked in. They need an over night drop box. Awful experience.

Cons: Awful company. With awful employees that were so rude and unhelpful. Apparently, they do not like their job. Felt scammed from the minute I walked in. They need an over night drop box. Awful experience.

Pros: Great vehicle and helpful staff. Roadside assistance was responsive and courteous.

Cons: A bit of miscommunication about the shuttle pickup location, and a slight wait to pick up the car.

Cons: Service was the slowest I’ve ever experienced and people were not helpful or nice.

Pros: The agent was friendly and efficient through the process.

Cons: It took longer than expected to retrieve the car because we didn’t show up at the proposed pickup time.

Pros: ..

Cons: The rental company sent me incorrect instructions for shuttling f on the airport to the pickup. They specifically told me to look for a shuttle that said it was going to a carwash. We waited an hour before finally calling the rental company and they said no to just find a plain black shuttle. Why would they send incorrect instructions?? And then the agent was extremely rude at pickup counter

Pros: Efficient service throughout!

Cons: N/A

Pros: Nothing

Cons: Arrogant, unhelpful

Pros: They provided me a brand new car. Slow at the counter but overall great service.

Cons: Location was odd but the car was great and the price was great. Would certainly rent from them again.

Pros: Prompt

Cons: Agent even knew who Bristol Rovers are.

Pros: Bon accueil, bon accompagnement et disponibilité de Nicolo

Pros: Easy transfer from airport to the site, quick registration/pick up and quick check out and transfer back to the airport when we left

Cons: no problems

Pros: Complete

Cons: No issues whatsoever

Pros: Was all great.

Pros: Quick and gentle

Cons: Nothing

Pros: The staff spoke English and were helpful in setting up the car (apple play, etc) for us

Cons: Returning the car was a challenge as there was no signage for their building

Pros: Very good experience – even though we are from abroad, communication was quick, clear and helpful. We were supposed to get a Jeep Compass and we really did – the car was clean, with minimal damage and low mileage. No issues at all when returning it. Highly recommended.

Cons: -

Pros: Fast pickup, friendly agent Pablo, did not try to sell more insurance which I hate when the rentals try to do that.

Cons: Not sure if intended, there was undocumented scratch on back bumper and they asked me if I have a photo of that. Fortunately it was visible on a video I took before renting and they said it's okay.

Pros: Nothing

Cons: Car broke down twice and there was no roadside assistance available

Pros: Good service

Cons: Car was scratched to a vandalism in previous rents

Pros: The friendliness and service

Pros: Al ritorno invece ci ha accolto plabo un ragazzo molto gentile che ha reso molto veloce la nostra riconsegna.

Cons: All’arrivo sono incorso in una ragazza alla reception molto scortese che non mi ha voluto rilasciare le generalità per individuarla aveva comunque i capelli ricci, che non ha voluto cambiare la macchina nonostante la ruota fosse bucata. Stessa ragazza che aveva tratto in modo molto scorretto prima di noi un signore anziano che non aveva portato il doppio documento. Vi consiglio di fare le foto in maniera molto oculata perchè provano a trovare qualche graffio.

Pros: Quick and verry kind!

Cons: Nothing

Pros: Good car, no fuz at check-in or out. Fast transfer

Pros: didn't get the feeling that they were trying to fleece me like you get at Europcar

Cons: long wait wrong address for drop off (was an old drop off site)

Pros: Pablo at drop off was fantastic. Pick up was not so good with quite slow service and issues with check in with time (I wasn’t aware I needed to report 1 hr flight delay) and subsequently a different car being given. The car was fine but it added extra stress.

Pros: Very professional and friendly, everything was as agreed.

Pros: nothing in particular

Cons: I was disappointed that they tried to charge me for two scratches without any proof. They expected me to prove the scratches were already there when I picked up the car, which is not how the process should work. Fortunately, I had recorded videos beforehand that clearly showed the scratches were present when I took the car

Pros: Very good service

Cons: To take the car had to wait since there was only 1 person who was also doing the shuttle

Pros: Second time that I’m using them. Very professional and friendly service.

Cons: Very efficient.

Cons: the baby seat was very dirty

Pros: Great experience! Everything went fast and smoothly. The staff was super friendly and helpful throughout the whole process. When the shuttle bus didn’t show up, they even gave us a ride directly to the terminal. Very professional service — would definitely rent from them again!

Pros: Price/quality

Cons: A lot of time waiting for the shuttle

Pros: Friendly staff.

Cons: Everything ok .

Pros: Clearly explained everything

Cons: Pick up from airport wasn't clearly marked. Wait for the collection was slow -only one person dealing with it and some people seemed to take a long time

Cons: ophaal sevice vanuit het vliegveld was een drama , duurde wel 45 min , onduidelijk bij welke bus je naar de ophaal lokatie werd gebracht . Bij het afhalen van de auto was niet te controleren of de auto scade had of heeft (te donker om het te kunnen zien . Conclusie geen aanrader , verder auto wel goed en netjes

Pros: Good and clean car for a good price. Staff was very helpful and kind.

Cons: Our Fiat Panda didn't had AC in it, but we had only 2 days hotter than 30 degrees and wasn't major problem for us.

Pros: The desk agent in Cagliari was most helpful, as was Carlos in the parking lot.

Cons: Even though I did not have an International Driver’s license, the rental process was still slow. All of the information was given online in advance. Too many forms; too many signatures at the rental location!

Cons: The car wasn’t ready, we had to wait 30 minutes for it to be cleaned, and it was still dirty on the outside when we received it, it was scratched and had bumps and it was the Fiat 600 when we had ordered and specifically wanted the Fiat 500,

Pros: very thorough and quick

Pros: New cars, super friendly staff

Cons: It was all very good

Pros: flota aut, szeroki wybor aut

Cons: brak informacji przy rezerwacji o siedzibie i punkcie odbioru samochodu , dalej juz jest wszystko ok

Pros: Professional, helpful, friendly, trustworthy, honesty, quick with return. Also good English.

Cons: Nothing.

Pros: Macchina super pulita, atendimento veloce.

Cons: Non ho nulla da aggiungere.

Pros: Easy Pick-Up. Exactly the car we chose on the internet.

Cons: When we picked up the car, i wanted him to add a damage to the damage sheet. He said no, its not necessary, i should just take a video. I did. When dropping off the car, he insulted me for exactly this damage, told that it is not on the pdf damage sheet. I showed him the video, we had to discuss for a while. But in the end he accepted it. This kind of scheming is unnessecary.

Pros: The staff were very friendly, kind and efficient. The shuttle bus came on time and was very quick to reach the rental location. The car provided was the actual one that I had booked and was good quality which is not always the case with other providers.

Cons: No problems

Pros: Great customers service. The lady at the desk is super nice.

Cons: The car key didn't work

Pros: Not alot except the car itself. The agent did apologise for all the problems when I returned it. I think the car was an upgrade from what I ordered, a Fiat 500.

Cons: Credit card reader broken when I arrived, took them ages to sort. Windows and windscreen VERY dirty particularly dificult at this time when the sun is low in the sky. Tires seriously under inflated. Office deserted when I returned the car.

Pros: The staff has been helpful and the car exactly what we expected.

Cons: We were waiting 1 hour for shuttle bus.

Pros: friendly, correct, great price, great car

Cons: too slow at pickup, the prepurchased/reserved information was not automatically in the system

Pros: Almost everything

Cons: Front windscreen wasn't cleaned properly from the inside.

Pros: The car and valued for money

Cons: Extremely rude agent at pickup and dropoff. Told us to bring trash to the airport even though extensive trash disposal cans were only 50 m nearby (He told me there was no possibility and would not give me a plastic bag - I had to look for and find the trash. He tried to sell us his extra insurance and took a deposit even though we had bought full insurance from Discovery Car, because we would have to pay him for all damages and only the try to get the money back from Discovery Cars.

Pros: Zelo prijazni.

Cons: Car cannot be returned outside of office hours unless you have purchased the full insurance

Pros: Great car. Super friendly staff. Speedy return procedure.

Cons: A little sign where the transfer bus to the rental stops at the curb would have been appreciated.

Pros: No issues on handover

Cons: The pick up and drop off process

Cons: Not enough agents at the desk by the picking up the car. Waiting in the line for picking up the car took me more then one hour.

Pros: Went fluently

Cons: They don't check the vehicle with you.

Pros: Tutto abbastanza efficiente

Cons: La macchina non era pulita all’ interno , specialmente il mini frigo all’ interno ci stava un liquidò bianco non definito .

Pros: fast pick up and courtesy of the staff

Cons: car slightly dirty inside and some confusion while giving it back with careless staff

Pros: Super easy. Super efficient. If I'd have to do it again would choose these guys 100%

Pros: Very professional representative. I believe her name was Amina.

Pros: Perfect and amazing

Cons: Nothing

Pros: Cristian was the best

Pros: Lovely car and value for money - great drop off and pick up at airport too, staff very nice and easy. Very nice driver who gets you from airport too, handover very quick and drop off straight back

Cons: Name change fee of 25 euro for wife’s credit car seemed steep and needless. It needs to be very clear upon booking that you will NOT accept a debit card when arriving, not in small print. It was over 40 Mins collecting car in the room waiting for it too.

Pros: Efficiency

Cons: Fogging of the windshield

Pros: Dropping off the car was easy.

Cons: The car was dirty and felt a little unsafe to drive. They didn’t accept Amex despite me booking through Amex and resulted in a serious amount of pocket before we even started our holiday. Poor from both parties.

Pros: Dropping off a car was just in a few minutes.

Cons: I don't have much experience for car renting, but I think to wait more then 2 hours to take a car it's not efficient.

Pros: Niente

Cons: I tempi per la consegna sono stati lunghissimi. Gli orari che avevano erano sbagliati L’auto era sporchissima. L’operatrice è stata molto scortese

Pros: Professional, efficient, helpful and kind - great value for the money!

Cons: The car wasn't very clean when we picked it up.

Pros: Price affordable, kind personell at office desk.

Cons: Time necessary to pick up the car (call for transfer shuttle necessary; most part of rental ducuments could be filled in advance to save some time). Another client reported dirty interior of his car - after reporting it he got another car. I was severely charged for 3rd party damage (theft attempt).

Pros: Really friendly. Not pushy.

Cons: Office was small and hot

Pros: The rental agent was friendly and helpful, she explained everything in a clear manner

Pros: Really fast and kind

Cons: Everything was fine, I would probably suggest to check more the cleanliness of the car as there were foot print on the front windshield from previous people.

Pros: Prezzo, chiarezza e buon supporto da Amina. Buona macchina, corrispondemte con la prenotazione.

Cons: La condizione delle ruote (pneumatici) con evidenti e importanti segni di usura, non evidenziati durante l'ispezione al ritiro.

Pros: No surprises

Cons: Windows on car dirty

Pros: Nice staff

Cons: Car was dirty

Pros: Good communication when speaking with the staff

Cons: Hard to locate pickup spot at airport. Long waiting time when picking up and dropping off.

Cons: Very long picking up the car and the car wasn't clean, especially inside.

Pros: Although they experienced technical problems on the day we collected the car, the representatives worked very hard to make sure the process went smoothly

Pros: The agent

Cons: The opening hours. They are opening at 8 AM. We had the plane at 8.20 and should drop the car without having any transfer possibility to the airport while the office is far from the airport.

Pros: Gentilissimi e molto efficienti.

Cons: Le macchine nuove e pulite e super gentili

Pros: Personale gentile e 500 dolcevita carinissima

Cons: Nulla

Pros: Easy booking. Car as described or better. Drop off very efficient. Petrol station right beside drop off location. Staff friendly & helpful. I had full insurance coverage because i was worried about scams generally in Sardinia that i had read about. I believe GaldieriRent are honest folks.

Cons: Pickup was slightly confusing - an actual sign at the airport pickup point would be helpful.

Cons: If you do not arrive close to your rental start the transfer is not free. You will need to phone them on arrival even if they have your flight information. The rental is 3km away. Dirty car inside and central locks not working.

Pros: GaldieriRent was super responsive, friendly and providing an extremely good service. Quick check-in without trying to sell any extra insurance and being very clear on the rental policy. Special mention for the guys at the reception, they were very friendly, it's been a pleasure to meet them. Very quick checkout. Very efficient shuttle service from and to the airport (about 10 Min). Pretty much recommended!

Cons: Everything was super good.

Pros: Tempi di check in e check out quasi nulli,educazione e serietá difficile da trovare nei car rental. Consiglio vivamente!

Pros: Overaly comparing available options at Cagliari, I think the deal we got was very good. All of the staff was professional, the car we got was clean and almost brand new, car return was very quick. I would recommend to go for Galdieri.

Cons: Pickup was bit longer then we estimated, there is only one car shuttling between airport and the rental company. If you just miss one, you'll need to wait for some time.

Pros: reliable and everything digital

Cons: we spent 45minutes picking up our car and only one agent is working at the desk although i see two

Pros: great deal and easy service

Cons: nothing

Pros: Polite with customer.

Cons: Nothing

Pros: Very friendly and efficient service

Cons: N/A

Pros: Fair price. Fairly new car. Didn’t try to sell their insurance. Stress free dropp of, no lenghty checks, just a quick visual around the car

Pros: Everyone is nice and efficient

Cons: The office is too far from the airport and there is only one shuttle going back and forward. You can wait more than 20min for a shuttle and that is a problem if you have to catch a flight

Pros: Very friendly staff and car was in great condition.

Cons: They said the car was washed but it didn't seem very clean at all from the outside which was a bit unfortunate...

Pros: Kind. friendly, working fast

Cons: It was quite a long wait for the transfer from the airport and back to the airport

Pros: Nice, efficient people.

Cons: A bit far from the airport, so the shuttle trip is longer than usual, but anyway 10 minutes overall, more than acceptable considering the high quality/price.

Pros: Professional

Pros: Friendly staff, great prices. Had a great experience with this company.

Pros: Great Customer Service provided.

Cons: I practically received a new car with only 100 KM. Thanks to GaldierRent

Pros: alot of things... nothing to complain about

Cons: had to call from the airport to come and be picked by your shuttle service, when the flight time were already given.

Pros: They were very helpful, responsive and friendly. They felt very genuine. although they asked, there was no hassle on buying extra insurance etc., which is quite unusual from my experience.

Cons: Nothing, though it was a little disconcerting at the Cagliari airport pick-up point as there is no signage. That's not their fault though (that's the same for any off-airport company at Cagliari though). They had already given us clear instructions which were correct. When I called them to check we were in the right place, they reassured us and sent a van to pick us up immediately.

Pros: Nice service, friendly.

Cons: My credit card did not go through and I was asked to buy their insurance if I want to use a debit card. However, after some trials understood that the issue was related to their payment machine. It’s a good idea to try another machine if they have one.

Pros: The service at pick-up

Cons: The service at drop off. When I returned the car the gentleman at the service desk told me I should have gotten the car washed, speaking of the outside of the car and added ''I know this is acceptable in your country but not in ours''

Pros: Friendly staff.

Cons: I had to wait an age to collect my car. Only one staff member working (a second eventually arrived) and unfortunately the customer in front of me was taking forever. I don't think they knew what they wanted or how car rentals worked but the lengthy discussion unfortunately meant a long wait for everyone else. Staff perhaps need a strategy for this situation.

Pros: Nothing

Cons: Lots of excuses regarding the conditions of the car

Pros: Please see above

Cons: Only down fall was that they aren’t exactly at the airport. But they have an excellent pick up and drop off service.

Pros: guys are very kind and available

Cons: actually is a bit far from the airport, and they can't guarantee a 24h service. kindness and availability of staff is a plus

Pros: the team

Cons: nothing

Pros: Super freundliches Personal

Pros: Friendly & helpful staff including the airport taxi service

Cons: We booked a 5 seater car but got a Lancia which wouldn’t pull a solider off your sister

Pros: Great service, and for once, the rental company was not pushing too hard to sell insurance.

Pros: Communication friendly very helpful

Pros: Nowe auto.

Cons: Nie akceptują karty Revolut ,a na waszej stronie nie ma takiej informacji!!! Musiałem zapłacić za pełne ubezpieczenie dodatkowo 400 euro! Agent twierdził że to nie jest karta kredytowa ,ale nie przeszkodziło mu obciążyć ją dodatkowo 100euro kaucji..! Nie polecam.

Pros: Friendly and efficient service; very happy with the whole experience and would heartily recommend them

Cons: Nothing - all good!